Ebusiness Delivery Manager

vor 14 Stunden

Zurich, Schweiz ABB Vollzeit

**eBusiness Delivery Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
Location: Global, with a preference for European countries. The ABB Electrification ‘eBusiness’ is a multi-billion Euro revenue channel within the company and the primary route for customers to buy transactional products. The term eBusiness refers to the tools and processes that ABB partners (Distributors, OEMS, Panel Builders, Systems Integrators etc.) use to order our products and manage those orders. Common journeys include order entry, product selection, pricing and availability, order modification, order tracking and returns. ABB is in the process of implementing a digital transformation in this space with the ambition to transform the current landscape and provide a ‘best in class’s user experience for this vital channel. The core objective of this role is to lead, and project manage assigned initiatives within a highly complex, multi-phase eBusiness transformation, redesigning, and continuously optimizing eBusiness platforms and tools with emphasis on front-end user interfaces and customer experience. The role will report to the Global eBusiness Leader.

**Your responsibilities**:

- Work closely with the digital delivery teams (UX / visual designers, developers (FE/BE), content leads, analysts, local eBusiness owners) to evolve eBusiness front end experiences and realize our ambition to achieve ‘best in class’s in this space.
- Set up strong project governance for eBusiness initiatives with detailed project planning and management across different workstreams.
- Coordinate the activity of project teams and functions engaged in: Data analytics/qualitative insight, business process analysis, design and development of new digital experiences and prototype/testing.
- Act as key decision maker on eBusiness initiatives to drive KPIs and maximize business benefits.
- Communicate actions/deliverables/progress to internal and external stakeholders across all aspects of the initiative to ensure alignment and buy-in at all levels.
- Champion a collaborative approach to identifying and overcoming obstacles/blockers in a timely manner to ensure deliverables are kept on track
- Serve as the primary point of contact for project delivery, connecting the appropriate teams together and ensuring that project plans are adhered to, and milestone progress is achieved.

**Your background**:

- Demonstrable experience managing successful digital initiatives of a comparable scale (multi-million dollar) within large, global, cross-cultural and cross-functional organizations and proven ability to work with a matrix organization in which you will take direction and lead others.
- Comfortable with both waterfall and agile methodologies. Project management certification (prince/scrum/PMP) preferred.
- Excellent project management, organization, time management and planning skills with attention to detail as well as outstanding interpersonal and communication skills
- Demonstrate a strong customer orientation and a strong collaborative spirit, able to translate customer issues/needs into profitable business solutions
- High degree of self-motivation and ability to work independently in a fast-changing industry
- Innovative, tech savvy, and start-up mentality skillset with strong problem-solving skills and the ability to respond effectively to change and ambiguity.

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