Global E-commerce Acceleration Manager Intern

vor 2 Wochen

Geneve, Schweiz Wella Company Vollzeit

Global eCommerce Acceleration Intern

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

THE ROLE

At Wella, digital transformation is one of the key company priorities. By being part of the global eCommerce team, you will be a key contributor in driving the commercialization and growth of the direct eCommerce business. Reporting into the Global B2B eCommerce Manager, you will support the global and local eCommerce operations creating the best value for the business and delivering the best experience for our customers across the globe.

The role of Global eCommerce Acceleration Intern is to support and drive the development and execution of commercial and marketing strategies for the eCommerce direct business, with a focus on B2B. This is an exciting opportunity to influence the business strategic choices in this area building upon previous corporate strategies and experience while shaping them to fit the needs of a smaller and more agile business.

KEY RESPONSIBILITIES

Support the development and deployment of global marketing & commercial plans in relationship with our agencies to increase frequency, penetration and basket size for the Professional Beauty online store.

Work in partnership with local eCommerce teams, enabling them to run the local eCommerce and CRM operations, including maintaining products and promotional content on the platform (CMS).

At global level, liaise with trade marketing and brand teams to ensure eCommerce best practices are followed and continuously enriched. Contribute to optimizing the online shopping experience on the Professional Beauty eCommerce platform, by monitoring success KPIs and shopper insights through partnering with sales and other functions. As a result, drive profitable sales conversions.

Generally, strive for continuous improvement in all processes within the team to ensure we deliver against our strategic B2B plans to unlock growth.

QUALIFICATIONS

You thrive at building strong customer relationships and delivering customer-centric solutions. You are committed, conscientious and always lead with integrity. You recognize the value that different perspectives and cultures bring to an organization. You believe in the value of teamwork. You bring a high level of knowledge and know-how plus creativity and enthusiasm to your work and to everything you do.

Essential:
QUALIFICATIONS:

- Preferred Master Degree level qualifications. Preferred (but not mandatory) disciplines: Marketing, Digital Marketing, Management, Business Studies/MBA, Engineering
- Preferred 6-12 months of previous professional experience in digital marketing/product marketing/ e-commerce/commercial
- Solid grasp of e-commerce, CRM, digital marketing
- Strong business analytics and reporting skills
- Passion for digital innovation, digital media and beauty
- Excellent written and verbal communication skills
- Demonstrated ability to handle multiple priorities
- At ease with rapidly changing environments
- Fluent in English (other languages French, German, Italian, an etc. are a plus)
- Experience with editing software such as Adobe Photoshop (also Adobe Premiere a plus).

As a plus
- Experience in the creation and maintenance of CMS such as Magento, Hybris, Drupal
- Experience with CRM platforms such as SAP Marketing Cloud
- Understanding of web technologies. Knowledge of HTML, HTML5, CSS, Javascript,
- Sales experience in B2B environment

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

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