Praktikant/-in Customer Insights

AufgabenEntwicklung und Implementierung einer ganzheitlichen Customer Experience Strategie zur Steigerung der KundenzufriedenheitKonzeption, Durchführung und Analyse von Kundenzufriedenheitsbefragungen inkl. Entwicklung passender Fragebögen und MethodenAuswertung von Kundenfeedback und Erstellung aussagekräftiger Reports mit relevanten KPIsAbleitung von...

AufgabenEntwicklung & Umsetzung einer ganzheitlichen Customer Experience StrategiePlanung, Durchführung & Analyse von KundenzufriedenheitsbefragungenErstellung und Optimierung von Fragebögen & AnalysemethodenAuswertung von Kundenfeedback & KPI-basierte ReportingsIdentifikation von Optimierungspotenzialen & Ableitung von HandlungsempfehlungenAnalyse der...

**Beschreibung**: We are looking for a motivated and dedicated **Global Market Insights Associate** for our client, F. Hoffmann-La Roche Ltd. based in Basel, for a temporary assignment of 6 months with option to extend. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds,...

**Consultant Legal Tech**: Would you like to be at the forefront to find the missing link? Shape the future of the legal tech industry at the leading company Herlock.ai based in Zurich. Technology to handle data in general and language in specific, has made a quantum-leap like progress in the last two decades. Today, much of lawyers' time is spent on...

393298BR **Executive Director, Analytics & Insights**: Switzerland **About the role** Location, Basel, Switzerland As the Executive Director, Analytics and Insights, you will lead the transformation of the Corporate Affairs Analytics & Insights team, transitioning it from a service provider to a strategic and predictive powerhouse. You will drive the...

**Responsibilities** The primary focus of the Customer Experience consultant is to provide customers, including executive level, with in-depth knowledge and execution of customer experience strategy. The consultant will be working to deliver value for the customer strategy, utilizing tools such as gap assessments, turning data into insights, requirements...

We make it GmbH is a nationally active company in Switzerland which, thanks to many years of successful experience, has a high level of expertise in the field of personnel services. expertise in the field of personnel services. Its recruitment activities are focussed on the core areas of industry, technology, office/administration, engineering,...

Wir sind LINK Wir sind Schweizer Marktleader. Wir geben der Schweizer Bevölkerung eine Stimme. Wir machen die Welt für unsere Kunden verständlicher. Wir stehen für Branchenexpertise, Methodenwissen und Projektmanagementerfahrung. Wir verhelfen unseren Kunden zu besseren Entscheidungen durch reliable Daten und Insights. Wir betreuen unsere Kunden...

Manche, die schon lange bei IWB dabei sind, finden, dass hier zu arbeiten noch nie so viel Spass gemacht hat. Ob Photovoltaik-Anlage, Wärmepumpe oder Ladestation fürs E-Auto - wir bieten alles aus einer Hand. Das macht unsere Arbeit ganz schön bunt. Mindestens so wichtig ist der wunderbare Teamgeist. Dieser kommt nicht von ungefähr. Wir unternehmen...

#WeChangeDentistry Join us in changing the face of dentistry. The Straumann Group is a global leader in the field of aesthetic dentistry. We combine expertise, scientific evidence, and innovation with passion, committing to uncompromising quality to provide dentists and patients worldwide with the best possible solutions. As pioneers and market leaders in...

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small,...

Switzerland, BaselToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big...

Job ID 534 **Your responsibilities**: - Be the escalation point for customer issues. - Support the Digital Sales team with feedback and insights on customer experience. - Support community managers to improve conversion and subscription rates. - Manage inbound flow and settings across the main markets. - Fulfill reporting requirements on service's...

Wir sind LINK Wir sind Schweizer Marktleader. Wir geben der Schweizer Bevölkerung eine Stimme. Wir machen die Welt für unsere Kunden verständlicher. Wir ermitteln Market Insights, um rasch und zielsicher bessere Entscheidungen treffen zu können. Wir sind führend in wichtigen Zukunftsfeldern wie Advanced Analytics und agile Marktforschung. Wir...

Manche, die schon lange bei IWB dabei sind, finden, dass hier zu arbeiten noch nie so viel Spass gemacht hat. Ob Photovoltaik-Anlage, Wärmepumpe oder Ladestation fürs E-Auto - wir bieten alles aus einer Hand. Das macht unsere Arbeit ganz schön bunt. Mindestens so wichtig ist der wunderbare Teamgeist. Dieser kommt nicht von ungefähr. Wir unternehmen...

Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an...

Are you a highly successful customer care professional with a passion for excellence? Do you have experience leading and transforming a customer care team within a SaaS company? Good news! 1WorldSync is looking for a **Customer Care Manager, EU** to join our team managing from our Portugal, Germany or Swiss office. 1WorldSync is the industry leader in...

Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

20+ launches over the next 5 years! At Novartis we are reimagining medicine to address some of society’s most challenging healthcare issues. We discover and develop break-through treatments and find new ways to deliver them to as many people as possible. Customer Experience is a foundational element of achieving our aspiration to reach twice as many...

**The Role** **Tasks** - Build business concepts focused on customer centricity and business operational sustainability that are aligned and agreed across all stakeholders and a clear and precise guideline for all technology teams and partners. - Anticipate reporting and analytical capabilities required to properly manage and develop the continuous...