Receptionist/front Office Assistant
vor 3 Wochen
Take care of our clients/guests by anticipating their needs and make the best customer experience. Provide support on front office duties and administrative tasks.
Mission
**Receptionist**:
- Greet and take care of customers and guests
- Organize clients meetings: rooms reservation, serving drinks, cleaning-up
- Prepare business lunches in-house
- Set up video conferences
- Answer and forward incoming calls
**Front office Assistant**:
- Manage cash transactions (deposits and withdrawals, change, etc.)
- Coordinate incoming and outgoing mail
- Enter invoices using the internal IT tool
- Provide general secretarial tasks (scanning, copying, etc.)
- Organize travel, hotels and restaurants for Relationship manager and local Management
- Ensure relationship with suppliers (office supplies, couriers, mail, etc.)
- Manage the access control and badges
- Backfill colleagues Assistant Relationship Manager as needed
**Administrative and logístical support**:
- Support local Management team on administrative tasks and projects (correspondence, managing lists, etc.)
- Organize meetings, coordinate agendas and prepare meeting minutes
- Collaborate with Facility Management and Security Management in Geneva
- Support Facility Management and local Management on logístical matters such as workplaces/collaborators moving in premises, coordination of local craftsman
Profil
**Professional experience and Education**:
- CFC of commercial employee or diploma in hospitality - training deemed equivalent
- Minimum 5 years’ experience in handling visitors and clients at front desk
- Minimum 5 years’ experience at front desk or in front supportive function
**Professional & personal competencies**:
- Strong client and service orientation with high social competencies
- Pleasant confident appearance, positive charisma, professional and discreet behavior
- Team player, entrepreneurial approach and integrity
- Flexible and resourceful, keen to learn new things
- Stress resistant and multi-task capacity
- Punctuality and attention to details
- Able to work independently and proactively
- Good communication and time management skills
- Hands-on, results focused, with the energy and commitment to drive deliver
- Problem-solver and helpful
**Language requirements**:
- German fluent, good English, French an advantage
**IT Skills**:
- Proficiency in Microsoft Office
- Basic knowledge on SAP is a plus
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