Customer Supporter
vor 5 Monaten
Einleitung
Bühler AG ist ein weltweit führender Technologiekonzern mit Schwerpunkt auf Maschinen, Anlagen und Services für die Lebensmittelproduktion, die Verarbeitung von Grundstoffen und die Produktion von Hochleistungsmaterialien. Unsere Innovationen gestalten die Zukunft nachhaltiger und gesünder, indem sie dazu beitragen, den weltweiten Bedarf an Nahrungsmitteln zu decken und neue Lösungen für die Mobilität zu ermöglichen.
Interessiert Sie die Automobilindustrie und die damit verbundenen Innovationen wie Mega Casting? Begeistert Sie das Lösen von Kundenproblemen in einem dynamischen Umfeld und kommunizieren Sie gerne direkt mit den Kunden, um sie zu unterstützen? Dann sind Sie die richtige Person für unser Kundendienstteam im Druckguss.
Diversity
Aufgaben
- Sie sind verantwortlich für den Second Level Support für Kunden und Techniker weltweit
- Ebenfalls übernehmen Sie den First Level Support für Schweizer Kunden
- Sie übernehmen das Erstellen von Anleitungen und Manuals zur Fehlerbehebung und Kundenbetreuung
- Sie unterstützen im Bereich der Entwicklung und des Qualitätsmanagements bei wiederkehrenden Problemen oder auch für Neuanlagen
- Sie geben Remote Support für alle Kunden
- Sie sind verantwortlich für die Betreuung der 24/7 Hotline mit Pikettdienst
- Sie werden aktiv eingebunden bei kontinuierlichen Verbesserungen und Neuerungen
Erforderliche Qualifikationen
- Technische Ausbildung mit elektrotechnischem oder mechanischem Hintergrund (Automatiker:in, Mechatroniker:in, Elektriker:in, Polymechaniker:in oder ähnliches)
- Fundierte Erfahrung im Bereich Aluminiumdruckguss
- Gute Kommunikationsfähigkeiten in Englisch und Deutsch
- Kenntnisse in der Anwendung von Office Tools (Word, Excel, Outlook, usw.)
- Selbstständige, analytische und gut strukturierte Arbeitsweise
- Innovative, lösungsorientierte und umsetzungsstarke Persönlichkeit
- Reisebereitschaft von ca. 10%
**Benefits**:
- Karriere und persönliche Entwicklung
- Interkulturelle Arbeitsumgebung
- Betriebliche Altersvorsorge
- Kantine
- Parkplatz
- Gute öffentliche Anbindung
- Mitarbeitervergünstigungen
- Gewinnbeteiligung
- Betriebszugehörigkeitsbonus
Bewerbungsunterlagen
- Bewerbungsschreiben, Lebenslauf, Zeugnisse, Arbeitszeugnisse, Zertifikate
Bühler als Arbeitgeber
**Who we are**: Wir entwickeln nachhaltige Innovationen für eine bessere Welt. Wir wollen die drängendsten Herausforderungen aus Nahrung und Mobilität umwandeln - in nachhaltige Technologien, Prozesslösungen und Geschäftsmodelle. Bei Bühler zeigen Sie Initiative und übernehmen Verantwortung. In unserem familiengeführten Unternehmen gehen persönliche und gemeinsame Erfolge Hand in Hand. Wir setzen uns für ein Arbeitsumfeld voller Vielfalt und Inklusion ein. Für uns sind Integrität und Passion entscheidende Erfolgsfaktoren. Wir fördern Ihre persönliche Entwicklung, denn wir wollen, dass Sie etwas bewegen. Werden Sie Teil von Bühler. Helfen Sie uns, globale Herausforderungen anzugehen und gleichzeitig die besten Lösungen für unsere Kunden zu finden.
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