Digital Platform Manager

vor 5 Monaten

Uzwil, Schweiz Bühler Vollzeit

Introduction

Billions of people come into contact with Bühler technologies to cover their basic needs for food and mobility every day. For this, we develop the best process solutions along complete value chains. Two billion people each day enjoy foods produced on Bühler equipment; and one billion people travel in vehicles manufactured with parts produced with our machinery. Having this global relevance, we are in a unique position to turn today’s global challenges into sustainable and good business.
You know your business better than anyone. Combining our engineering expertise, industry know-how and practical skills with your knowledge, we can give you the best tailormade support for your business. We are there for you wherever you are. Our global footprint and in-depth knowledge of different markets, regions and technologies makes us unique. We are “in the region, for the region”, with teams in over 140 countries and 105 service stations globally
For over 160 years we have actively shaped the industries we work in and accumulated unparalleled experience. Working with you in close collaboration, we aim to build partnerships with our customers that last a lifetime.
As a key member of our team, you will play a pivotal role in the ongoing development and enhancement of our customer portal "myBühler."
Your role will be crucial in ensuring that the "myBühler" portal remains a valuable and user-friendly tool for our customers.

Diversity

Tasks
- Feature Evaluation and Improvement: You assess and implement new features and improvements based on customer and business requirements.
- Platform Development: You collaborate with internal and external partners using agile methodologies. This involves business analysis, requirements engineering, feature specification, and coordinating releases.
- Go-to-market: You support the global roll-out of the portal, ensuring alignment with regional and business areas.
- Strategic Digital Initiatives: You actively participate in strategic digital projects to drive innovation.
- Customer Experience Design: You design and enhance the customer experience for the portal.
- Business and Customer Needs Consolidation: You gather and consolidate business and customer needs, integrating them into the portal roadmap.
- Market Feedback: You collect feedback from Bühler regions, align with the service strategy, and prioritize improvements.Continuous Improvement: You commit to the continuous enhancement of delivery for customer implementations.

Required qualifications
- University degree in Business Administration, Information Technology or similar education
- Minimum 2 years’ experience in Customer Service and/or Digital Platforms, experience in e-business is an advantage.
- IT knowledge (MS Office, MS Azure DevOps)
- Ability to sell ideas and products externally and internally.
- Excellent English and German communication skills (written and verbal)
- Willingness to travel (>10%)
- Excellent communication skills, capable of communicating with persons at all hierarchical levels.
- Enthusiastic to tackle new opportunities and build up new and innovative solutions.

**Benefits**:

- Career and personal development
- Cross-cultural working environment
- Health-care program
- Canteen
- Parking area
- Good connections with public transport
- Employee benefits and discounts
- Profit-sharing
- Seniority bonus

Application Documents
- Cover letter, Resume, Transcripts, Letters of recommendation, Certifications

Bühler as an employer

**Who we are**: We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.

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