Product Owner Customer Service
vor 5 Monaten
Introduction
As a key player in Bühler's ambitious Service Transformation initiative, we are seeking an experienced Product Owner to drive the development and operationalization of the Bühler Services Agreements solution based on S/4 HANA. This global solution for selling and managing Service Contracts is crucial for our transition into a business model that offers integrated solutions to improve customer’s assets performance, their processes and their business. Your ownership will be instrumental in developing this important solution, marking a significant shift in our service business approach.
As part of Bühler's service transformation, we continue to expand our team. Are you an experienced Product Owner and eager to drive the transformation with us?
Diversity
Tasks
- You are responsible to develop with your Scrum team the global solution to sell and manage service contracts.
- In a scaled agile setup, together with your Scrum team you ensure continuous value delivery alongside the overall vision and roadmap.
- You collaborate closely with stakeholders within the Bühler organization, customers, and Product Owners from other Scrum teams to understand and refine requirements and to find value adding solutions.
- You own and manage the feature backlog, define user stories, and manage dependencies to other DevOps teams.
- You consult Bühler business partners in how to create valuable products and services based on the capabilities you and your team provide.
Required qualifications
- Completed computer science studies or similar fields (university, FH, HF)
- Several years of professional experience as a product owner.
- Ability to bring in an economical / value-oriented perspective to proactively manage priorities.
- Strong affinity for business processes, digitalization, and user experience
- Focus on built-in quality and experience with continuous delivery.
- Very good communication skills and ability to mobilize people without direct authority.
- Fluent in English and German.
Preferred qualifications
- Experience with SAP (SD/CS/Fiori modules) is a plus.
- Experience with the SAFe framework is a plus.
- Experience with developing Service Contract solutions is a plus.
**Benefits**:
- Career and personal development
- Cross-cultural working environment
- Part-time hours
- Flexitime
- Home office
- Employer-funded pension plan
- Health-care program
- Attractive insurance coverage
- Company physician
- Canteen
- Parking area
- Good connections with public transport
- Training
- Employee benefits and discounts
- Employee events
- Premium for special occasions
- Profit-sharing
- Seniority bonus
Application Documents
- Cover letter, Resume, Transcripts, Letters of recommendation, Certifications, Reference list
Bühler as an employer
**Who we are**: We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.
-
Product Owner
vor 2 Monaten
Uzwil, Schweiz Bühler VollzeitSummaryOur team is developing and operating myBühler, our customer portal platform on which our customers can access a range of services related to the products and solutions they have purchased.myBühler is Bühler's official award winning customer portal. In myBühler, customers find all their Bühler equipment, as well as corresponding information such...
-
Product Manager
vor 1 Monat
Uzwil, Sankt Gallen, Schweiz Bühler VollzeitJob Title: Product OwnerAt Bühler, we are seeking a skilled Product Owner to join our team and drive the development of our customer portal platform, myBühler.About the RoleWe are looking for a highly motivated and experienced Product Owner to lead the development of our customer portal platform. As a Product Owner, you will be responsible for ensuring the...
-
Product Owner
vor 3 Wochen
Uzwil, Sankt Gallen, Schweiz Bühler VollzeitJob Description:As a Product Owner at Bühler, you will play a key role in driving digitalization forward. You will work closely with stakeholders to understand and refine requirements, and collaborate with the Scrum team to ensure continuous value delivery. Your expertise in agile methods and the Scrum framework will be essential in managing backlogs and...
-
Product Manager
vor 4 Wochen
Uzwil, Sankt Gallen, Schweiz Bühler VollzeitAbout the RoleWe are seeking a highly skilled Product Owner to join our team at Bühler, driving digitalization forward by developing and operating our customer portal platform, myBühler.Key ResponsibilitiesCollaborate closely with stakeholders to understand and refine requirements, and to find value-adding solutions.Own and manage the feature backlog,...
-
Monteur/-in Customer Service
vor 4 Wochen
Uzwil, Schweiz work24.com ag VollzeitWir suchen für unseren Kunden einen Monteur Customer Service (m/w).Wir bietenLangfristige Einsatzmöglichkeit Gute EntlöhnungWeiterbildungsmöglichkeitenAufgabenMontieren von Maschinen im PrototypenbauMontieren von Baugruppen für den Customer ServiceAusführen SelbstkontrollenAnforderungenAbgeschlossen Ausbildung als Polymechaniker, Mechanikpraktiker,...
-
Product Manager
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitIntroduction Every day, billions of people come into contact with Bühler technologies to meet their basic needs for food and mobility. We develop optimal process solutions that cover the entire value chain. Every day, two billion people consume food produced with Bühler equipment, and one billion people ride in vehicles whose parts were manufactured with...
-
Praktikum Einkauf
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitEinleitung Unser Customer Service ist international aufgebaut und unsere Kunden sind stets im Zentrum unserer Aktivitäten. Das Procurement Team trägt massgeblich dazu bei, dass Ersatz - und Verschleissteile schnellstmöglich geliefert werden und somit in kürzester Zeit bei unseren Kunden eintreffen und wir hochwertigen und schnellen Service liefern....
-
Senior Mechanical Development Engineer
vor 3 Wochen
Uzwil, Sankt Gallen, Schweiz Bühler VollzeitÜberblickAls Senior Mechanical Development Engineer - Product Owner sind Sie verantwortlich für die Entwicklung und Implementierung von Lösungen für die Verarbeitung von Weizen, Roggen, Hafer, Mais und Hülsenfrüchten. Sie priorisieren und koordinieren alle offenen Aufgaben ihres Fachbereichs in einem multidisziplinären, internationalen...
-
Global Services Opex Manager
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitIntroduction Are you a proactive and business-oriented person who likes to develop a world class service opera-tion, and provide our customers with world-class service solutions? Do you aspire to build a process and data driven service operations that make our customer's production more efficient, more reliable, and productive and reach a more sustainable...
-
Inventory Planner Customer Service
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitEinleitung In der Funktion als Inventory Planner Customer Service sind Sie Teil des Global Customer Service Operation Teams und dafür verantwortlich, weltweit die Verfügbarkeit von Ersatz - und Verschleissteilen sicherzustellen. Zu Ihrer täglichen Routine gehört das Analysieren und Bewerten unserer globalen Ersatz - und Verschleissteillager. Sie leiten...
-
Digital Services Manager
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitIntroduction As a member of the global digital platforms team, the Digital Services Manager plays a key role in bridging the gap between business and IT to drive continuous enhancement of digital services. This role is instrumental in coordinating with digital product management, shaping the future of digital ser-vices and delivering worldclass customer...
-
Product Manager Battery Solutions
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitIntroduction Every day, billions of people come into contact with Bühler technologies to meet their basic needs for food and mobility. We develop optimal process solutions that cover the entire value chain. Every day, two billion people consume food produced with Bühler equipment, and one billion people ride in vehicles whose parts were manufactured with...
-
Demand Planner Customer Service
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitEinleitung In der Funktion als Demand Planner Customer Service sind Sie Teil des Global Customer Service Operation Teams und dafür verantwortlich, weltweit die Verfügbarkeit von Ersatz - und Verschleissteilen sicherzustellen. Zu Ihrer täglichen Routine gehört das Analysieren und Bewerten unserer globalen Ersatz - und Verschleissteillager. Sie leiten...
-
Global Director Product Management
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitIntroduction As our Global Director Product Management & Marketing you are leading the Grinding and Dispersing product management and marketing team worldwide (Uzwil / Alzenau direct, China indirect) in alignment with the strategic main thrusts (Destination 25) and within the defined budget framework. Diversity Tasks - Responsible for the M2M project...
-
Inventory Planner Customer Service
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitEinleitung Täglich kommen Milliarden Menschen mit Technologien von Bühler in Berührung, um ihre Grundbedürfnisse an Lebensmitteln und Mobilität zu erfüllen. Dafür entwickeln wir optimale Prozesslösungen, die jeweils die gesamte Wertschöpfungskette abdecken. Zwei Milliarden Menschen nehmen täglich Lebensmittel zu sich, die mit Anlagen von Bühler...
-
Team Manager Inventory Planning
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitEinleitung In der Funktion als Team Manager Inventory Planning sind Sie Teil des Global Customer Service Operation Teams und für die ideale Verfügbarkeit unserer weltweiten Ersatz - und Verschleissteile verantwortlich. Die Führung und Weiterentwicklung des Teams sowie die Koordination mit verschieden Schnittstellen steht dabei im Fokus. Sie arbeiten...
-
Team Manager Inventory Planning
vor 5 Monaten
Uzwil, Schweiz Bühler VollzeitEinleitung Täglich kommen Milliarden Menschen mit Technologien von Bühler in Berührung, um ihre Grundbedürfnisse an Lebensmitteln und Mobilität zu erfüllen. Dafür entwickeln wir optimale Prozesslösungen, die jeweils die gesamte Wertschöpfungskette abdecken. Zwei Milliarden Menschen nehmen täglich Lebensmittel zu sich, die mit Anlagen von Bühler...
-
Pricing Analyst
vor 4 Wochen
Uzwil, Sankt Gallen, Schweiz Bühler VollzeitJob DescriptionWe are seeking a highly motivated and detail-oriented Pricing Specialist to join our team at Bühler. As a key member of our Pricing Team, you will play a crucial role in ensuring the accuracy and competitiveness of our product pricing.Key Responsibilities:Calculate costs and prices for new products and prepare related documentationCollaborate...
-
Technical Product Information Manager
vor 3 Wochen
Uzwil, Sankt Gallen, Schweiz Bühler VollzeitJob SummaryYou are responsible for the sustainable and profitable business development of the Technical Product Information department. As a key member of our team, you will lead a team of 6 employees and be responsible for the planning and implementation of documentation projects in close cooperation with product managers and external service providers.Key...
-
Team Manager Technical Product Information
vor 2 Wochen
Uzwil, Schweiz Bühler VollzeitSummaryYou are responsible for the sustainable and profitable business development of the department “Technical Product Information” Job ResponsibilitiesYou have the full responsibility for the Technical Product Information department and team leading of 6 employees.You are responsible for the planning and implementation of documentation projects in...
