Technical Key Account Manager for Ecommerce

vor 18 Stunden

Kanton Appenzell Innerrhoden, Schweiz scandiweb Vollzeit

**Description**:

- For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner_

**Antons Sapriko, Company Founder**

_

Here is a video story of a colleague who joined the Key Account Manager team:
**Laura Balode, Gaining experience and becoming an eCommerce expert Key Account Manager. Latvia**

**How to become a Technical Key Account Manager at scandiweb eCommerce Expert Team?**:
We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge.

While **solid proven previous experience in eCommerce integrations and solutions, and web development methodologies is expected in this role**, we value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.

**What do we expect from you?**:
The **core prior experience we are looking for is hands-on eCommerce and solid knowledge of web development methodologies**. Whether as a Project Manager, Digital Marketer, B2B Sales Specialist, or Bussines Developer with fluent English.

Familiarity with platforms such as **Magento/Adobe Commerce, Shopify, Akeneo, or PimCore** is highly recommended and a significant advantage, as these are systems you will frequently encounter and work with.

It is important to have a technical understanding of eCommerce components and structure.

scandiweb is seeking a self-motivated individual who is driven by achieving results and strongly desires to succeed.

Strong communication skills are essential, with confident skills in English and the ability to express oneself well in written, verbal, and presentation formats. Additionally, the ability to learn new frameworks, and systems, and obtain certifications is important in this role.

**What are the responsibilities of a Technical Key Account Manager?**

In this role, you will focus on understanding scandiweb's customers and identifying their needs and pain points. Responsible for building and maintaining strong client relationships while driving sales growth through upselling and cross-selling services. Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention, all while staying informed about industry trends and market conditions.

To grow your portfolio, you will have the opportunity to work with inbound leads, starting with conducting thorough research of networks, ecosystems, companies, industries, and individuals to uncover business objectives and identify opportunities. You will build strong, positive relationships with new customers, serving as a trusted advisor including CTOs and CEOs of scandiweb's top-tier organizations.

As a key player, you will lead daily sales activities, including preparing new offers and engaging potential clients through calls. You will actively participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing.

If possible, being available for travel to various locations, including Europe, the Middle East, and the US, will allow you to engage with potential clients and establish valuable connections. You will also be responsible for preparing compelling business presentations and proposals tailored to the specific needs of prospective clients.

**Further career growth for Technical Key Account Manager?**

You will get support in career counseling from our HR department as each career path is unique taking into account your personal strengths and ambitions.

Further professional growth and development can lead you to become a senior, team lead for one and/or multiple teams, heading a particular practice, and ultimately working with top accounts like Puma, The New York Times, or Läderach.

**What is the compensation package of a Technical Key Account Manager at scandiweb?**:

- Competitive starting salary relative to the market;
- Valuable eCommerce experience at the industry leader scandiweb;
- Substantial monetary bonuses based on successful lead conversion to client;
- Exciting travel opportunities;
- Support for hardware upgrades;
- Core health insurance coverage and sports bonuses;
- A diverse multinational team of experts to learn from;
- Company-covered training and certification;
- Legendary online and onsite events to celebrate our success together.

**Next steps**

**Here is what people who joined the Key Account Management team want to share with you**:

- “My journey with scandiweb started unexpectedly and out of curiosity. I saw an ad for a Junior Project Manager position and since I was somehow in IT but with little experience, I decided to try it out. It was a huge surprise

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