Re(Insurance) Process Excellence Manager

vor 14 Stunden

Fribourg, Schweiz iptiQ Vollzeit

**About Swiss Re**

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.
At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 13,000 employees across the world.
We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?

**About the Role**

Would you like to shape with us the E2E contract´s (re/insurance) transformation across the whole company?

We offer you a phenomenal opportunity with reporting directly to the Head Process Excellence & Analytics for Group Contracts Transformation, Swiss Re Institute (SRI)

You would also oversee the process excellence deployment for a BU and contribute to develop SRI's agenda.

Overall, the programme will change the way Swiss Re manages, retrieves and analyses its re/insurance contracts. Through this transformation we target to have real-time traceability, accountability and auditability of contracts across the value chain; enabled by horizontal and vertical system integration. This will include improved contract quality through cutting-edge technology; extract contract portfolio insights, trends and steer contract content and quality.

The programme is one of the six "must win" in Group Underwriting to maintain Swiss Re's excellence in the Re/Insurance underwriting domain.

**In your role, you will**:
- Provide strategic counsel, support and insight and lead the BU-level process excellence engagement- Actively engage and collaborate with BU project team to drive business process excellence and deliver on the transformation using planning tools, techniques and methodologies- Analyse and measure the efficiency of existing business processes and develops/deploys improved, standardized, repeatable and quantifiable processes- Work with the BU to facilitate operational improvement meetings and workshops, incl, various sessions like brainstorming, business process reengineering, etc.- Lead and participate in complex studies to support the E2E Contracts Transformation- Work with Group Transformation and BU project teams to develop process guidelines, flowcharts, checklists, templates and implementation procedures (incl. training manuals)- Develop long-term process strategy for the e2e programme by working closely with the business units to drive solutions and influence the culture of process quality- Collaborate with IT, data scientist and business SMEs to develop and innovate effective contractual data monitoring, automation and reporting- Collaborate and provide recommendations for enhancement and development of our contract review tool and other new tech solutions- Assist in development of presentation materials for the Steering Boards and senior leadership

In the long run we will, implement industry benchmarked processes to continuously improve delivery, build sustainable processes, increase quality and deploy management systems to ensure continued success

**About You**- Minimum of 6-8 years of progressive continuous improvement, analytical, project management or business analysis experience- Has a proven track-record in driving successful, complex projects- Proficient understanding and over 5-years of experience in Re/Insurance processes and tools- Thrives in a changing and often ambiguous environment with time pressure- Consultative approach, with interest in working with multi-locational/functional teams- Strong collaborative approach; express technical leadership supporting your views and ideas while staying open to different opinions- Has a strong bent and experience of using process mapping to question status quo- Hands-on experience working on MS Office tools, especially MS Excel and MS PowerPoint- Excellent written and verbal command of English; other languages are a plus- Ability to craft strong presentations and narratives that influence and commit people to change- Problem-solving skills with the ability to identify, quantify and utilise information to make recommendations that support business choices- Experience in using Business Process Management (BPM) tools & software will be an added advantage- Experience in Lean Six-Sigma and Project Management Professional (PMP) / PRINCE II certification is a plus

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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