Service Order Processing Clerk

Vor 2 Tagen


Baden, Schweiz ABB Vollzeit

**Service Order Processing Clerk (80-100%)**:**
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
As a Service Order Processing Clerk, you will act as the first point of contact for customers and business partners, making you responsible for providing internal and external customer support. You will support the service team with your customer service skills in answering customer inquiries and thereby contribute to increasing customer satisfaction.

**Your responsibilities**:

- Processing of customer orders via IT tools (cSCOT, SAP, SalesForce, DIB, Innosoft,etc.) incl. deadline management and billing
- Support of Sales in all aspects of professional sales (shipping, correspondence, etc.)
- Creation of technical standard documentation according to customer specifications (drawings, data sheets, etc.)
- Master data maintenance in the ERPs (cSCOT, SAP, SFDC)
- Clarification and organization of logistics
- Clarification of VAT-relevant topics (correct mapping of VAT in the ERPs)
- Handling of possible complaints and creation of reports and statistics**Your background**:

- Completed commercial training with technical flair or completed technical training with commercial skills
- Basic customer service skills and experience
- Agile and proactive approach, with a proven ability to take ownership of customer issues
- Strong knowledge of common IT tools (SAP, SalesForce, cSCOT).
- Open-mindedness towards new technologies (digital solutions)
- A team player with a solution-oriented approach and very good written and verbal communication skills
- High customer orientation and flexibility
- Fluent in German and English, knowledge of French an advantage

**Benefits**:

- Canteen
- Childcare
- Flexible work practices
**More about us**:



  • Baden, Schweiz Waters Corporation Vollzeit

    Overview: Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking a **Service and Contract Administrator** to support the very successful growth of our businesses across Switzerland, Germany, and the EU South. The Service and Contract Administrator will ensure the highest customer satisfaction by the...


  • Baden, Schweiz Accelleron Vollzeit

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...


  • Baden, Schweiz ABB Vollzeit

    **Associate Project Manager (80-100%)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...

  • Buyer (M/w/d) (80-100%)

    vor 13 Stunden


    Baden, Schweiz Accelleron Vollzeit

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...


  • Baden, Schweiz HITACHI ENERGY SWEDEN AB Vollzeit

    **Description** **The opportunity** You as a Sales Specialist for service sales to our installed base customers of Network Control systems, will be part of the Hitachi Energy business in Europe. You will be responsible for the development and sales of our advanced network control service offerings utilizing the company’s Network Manager SCADA, EMS, GMS,...


  • Baden, Schweiz accelleron Vollzeit

    As a Buyer of Indirect Materials and Services, you will play a vital role in the procurement team for indirect materials and services in our Supply Chain and Value Excellence organization, based in Baden, Switzerland. You will engage in operational procurement tasks, including managing suppliers and conducting purchasing activities, with a focus on business...


  • Baden, Schweiz ABB Vollzeit

    **Executive Team Assistant Motion Service (80-100%)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Baden, Schweiz ABB Vollzeit

    **Sales Expert Field Service Measuring Instruments M/F/d (80-100%)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities,...


  • Baden, Schweiz Hitachi Vantara Corporation Vollzeit

    DescriptionThe opportunityYou as a Sales Specialist for service sales to our installed base customers of Network Control systems, will be part of the Hitachi Energy business in Europe. You will be responsible for the development and sales of our advanced network control service offerings utilizing the company’s Network Manager SCADA, EMS, GMS, DMS and OMS...


  • Baden, Schweiz ABB Vollzeit

    **Sales Expert Field Service Measuring Instruments M/F/d (80-100%)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities,...

  • Material Manager

    vor 1 Woche


    Baden, Schweiz GE Gas Power Vollzeit

    **Job Description Summary**: Job Description Summary: The Services Material Planner is responsible for the item configuration, inventory management, planning, prioritization, availability communication and allocation of GE Gas Turbine Components with Thermal Services technology for replace-in-kind and upgrade purposes - to support the maintenance of the...


  • Baden, Schweiz Papa Jobs Vollzeit

    Sales Support Specialist (80-100%)At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.This is a...


  • Baden, Schweiz GE Gas Power Vollzeit

    **Job Description Summary**: Join our Customer Applications Engineering team! You will be driving and coordinating engineering activities of our team responsible for service offerings and upgrades for our gas turbine installed base. **Roles and Responsibilities** - Provide Technical Leadership to the Europe (EU) GE Services Application Engineering (AE) team...

  • Global Operations Manager

    vor 13 Stunden


    Baden, Schweiz ABB Vollzeit

    **Global Operations Manager (Solutions) (80 - 100%)**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of...

  • Power Operator

    vor 4 Monaten


    Baden, Schweiz Axpo Group Vollzeit

    **Workload: 100%** As a Power Operator at Axpo Solutions AG, you will be responsible for ensuring the correct and timely processing of international power schedules. You will act as a crucial link between our trading departments, customers, and partners, helping to maintain smooth operations and resolving schedule errors promptly. **What you will do**: -...


  • Baden, Schweiz Gas Power Engineering Vollzeit

    **Job Description Summary**: The Gas Power Technical Compliance organization (GPTC) provides technical guidance, leadership, and tactical directions to drive compliance with Technical Regulations & Standards (TRS) for products, projects & services for HD and Aero businesses. GPTC provides coverage in TRS expertise and applicability throughout the entire...


  • Baden, Schweiz Accelleron Vollzeit

    In this role, you are responsible for developing and managing product documentation for engine builders, end customers, and service stations. This function contains the creation, updating, and dissemination of the technical documentation required for the installation and operation of our products and systems. Reporting to the Head of Global Technical...


  • Baden / Aargau, Schweiz ABB Switzerland Ltd Vollzeit

    Your role and responsibilitiesIn this role you will act as the primary point of contact for the businesses and management for all IC (Inter-company) related matters. You will collaborate with the Global R2R (Record to Report) Process Owner and the IC Delivery Manager in Finance and Accounting Operations Hub in Bangalore.Furthermore, you will manage...


  • Baden, Schweiz oilandgas.org.uk Vollzeit

    Global Operations Manager (Solutions) (80 - 100%)At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...


  • Baden, Schweiz ABB Schweiz AG Vollzeit

    Global Operations Manager (Solutions) (80 - 100%)At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB...