Ecommerce Release Manager

vor 1 Monat

Zurich, Schweiz ABB Vollzeit

**eCommerce Release Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
eCommerce (ABB Shop) is one of the strategic initiatives of the ABB Motion 2025 strategy. The eCommerce Release Manager is responsible for the fast and successful scaling up the ABB Shop platform to more than 50 countries and additional divisions. MODP, MONM, and MOIM are currently enrolled, and more divisions plan to join in the next couple of years. ABB Shop uses Adobe's Commerce platform (formerly Magento). The eCommerce Release Manager will work closely with other talented and dedicated business and information system (IS) resources to model and execute the deployment of ABB's eCommerce platform worldwide. The role will gather all information necessary so the eCommerce target country or division can have a streamlined onboarding process. This role will work closely with external partners and internal (technical and functional) resources to drive lead generation and order fulfillment for ABB motion and its channels. The Release Manager will be part of the division teams and will work under the coordination of the Service Level Manager. In this role, you will prioritize, balance, and align divisions and country priorities and requirements across stakeholders. The Release Manager will proactively work with the ABB Shop PMO, business & IS Leads to ensure adequate staffing and resource availability to meet commercial goals.

**Your responsibilities**:

- Lead reference team meetings related to new releases which is at minimum Gate 2 and Gate 5.
- Facilitate the collection of new business requirements in a structured way
- Analyse new requirements, i.e., requests for change (RFC).
- Ensure that only EFFECTIVE (concise, assignable, consistent, accurate, essential, feasible and validatable) requirements are submitted for estimation prior to development with help of a team of Business Analysts. Ensure Use Cases are documented to clarify requirements.
- Assess changes with impact to adjacent integrated services and collaborates with Release Managers for those services to provide end-to-end working solutions.
- Prepare time estimations in collaboration with development lead or development team
- Ensure that business case for a change is in place before requesting approval from the governing organization
- Work with Solution Architects (on design solutions of new functionality and risk assessment on all requirements)
- Be the primary interface channel to External/3rd party development lead for release management activities in design and test phases.
- Ensure that adequate Application integration testing is performed.
- Plan the deployment of the changes, a process that can vary immensely in scope and includes reviews at key interim milestones. Includes for all major release’s proactive distribution of release notes.
- Work with Operations management during production migration
- Conduct a post-implementation process that reviews whether the change has achieved the goals that were established for it and determines whether to keep the change or back it out.

**Your background**:

- Bachelor/Master or equivalent in Information Management/Technology, Computer Engineering or related fields (computer science, information science, software engineering, etc.) with a technical understanding.
- Experience in requirements gathering, configuration, documentation, training, and handover.
- Fluent spoken and written English
- Strong project management skills
- Experience in problem solving and crisis management concepts.
- Ability to promote a team environment.
- Strong negotiation, facilitation and consensus building skills.
- Consulting experience in eCommerce would be a plus
- Experience in an Agile environment and strong analytical, critical thinking and problem-solving skills
- Customer-facing with solid communication skills, including telephone and in-person presentations. Verbal and written fluency in English is mandatory
- Experience working with blended teams consisting of employees, vendors, and consultants with both onshore and offshore resources
- Ability to work and deliver under the pressure of deadlines and commitments to the customer
- Experience with eCommerce, ideally holding a role on at least one full-scale Project
- Experience with Adobe/Magento Commerce cloud with extensive experience in configuration and business/customer onboarding
- Able to adapt and pick up new technologies
- Experience managing multiple country/business requirements
- Ability to work in a virtual team across cultures, and time zones, in a matrix wi

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