Demand Planner Travel Retail Europe
vor 3 Wochen
The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.
The Group has eight brands: L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, LimeLife, Elemis, Sol de Janeiro and Grown Alchemist.
With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.
L’OCCITANE Group’s mission is to “empower entrepreneurs and communities to cultivate natural beauty and well-being and regenerate nature”. L’OCCITANE is also committed to sustainability for business, people & the planet, as well as respect of human rights, ethics principles and labour protection. All employees at L’OCCITANE must therefore implement the company’s mission and integrate the social, environmental, economic and legal effects of their actions in their day-to-day job. In practice, this means that any employee at L’OCCITANE shall contribute to growing sales, regenerating nature, caring for our consumers & partners and supporting our employees.
**MISSION & CONTEXT**:
We are looking for a highly motivated **Travel Retail Demand Planner Europe & Americas **to join our Operations team in Geneva. In this role, you will lead the forecasting processes for the brands L’Occitane en Provence, Elemis, Sol de Janeiro, and Grown Alchemist.
Based in Plan-les-Ouates (near Geneva) and reporting to the Supply Chain Manager Travel Retail Export & B2B, you will interact with our business travel retail teams (marketing, sales, finance), brand’s operations teams, central operations & master data teams and customer service team.
**MAIN RESPONSABILITIES**:
As a Demand Planner, use a collaborative and consensus approach to drive the S&OP process with Sales, Marketing and Finance, to ensure that current and accurate information is taken into account for demand forecast, for all the brands in scope.
Drive the S&OP Cycle:
- Provide and maintain accurate sales forecast throughout the year for all brands
- Review historical sales trends, build analysis and present clear results to teams. Provide regular input to marketing & sales plan to drive impactful business decisions.
- Perform analysis to ensure coherence between forecasts and budget and vs LY by brand, and partner with Finance to reconcile budget.
- Create a close partnership with Business teams and be up to date with Business trends, in order to perform accurate sell out analysis and adjust sell in forecast accordingly
- Help develop and share best practices on demand planning and S&OP, optimize the use of reporting tools.
- Ensure clear reporting of KPIs : Forecast accuracy, Bias, E&O, Service level. Proactively identify alerts and action plan.
Supervise new product launches orders:
- Bring expertise to build the sales forecasts for the launch note along with Marketing, for single products and kits
- Follow up with Business teams on post launch performance, make necessary adjustments and identify key learnings for following launches
Inventory Management:
- Follow up closely on excess and obsolete levels with Marketing and commercial teams, by providing accurate data;
- Minimize write off, challenge business and limit impact on P&L through : kit lot size optimization, E&O proactive actions
Kitting and testers Operations:
- Manage the operational flow in SAP for Travel retail kits and testers; work closely with marketing on the kit retroplanning and support on-time availability
- Optimize service level and limit E&O with proactive sales trend analysis
Multibrand process optimization:
- Define best practices and align forecasting and communication processes for all the brands to ensure maximum stock availability and limit E&O
- Be a proactive player in overall Multibrand process integration
**HOW YOU CAN FIT**:
- +5 y experience in a similar role in the wholesale industry, ideally in Travel Retail
- English fluent, French is a plus
- Proficiency with MS Office, with advanced Excel skills
- Experience with an ERP (knowledge of Futurmaster or SAP is a plus) and data visualization tool (Tableau is a plus)
- Strong analytical and data reporting skills
- Strong business orientation with ability to manage exposure
- Problem solving mindset with very good influencing skills
- Strong verbal and written communication skills
- Strong project management abilities
- Ability to work in fast-paced environment, appetite for change
- Good attention to details
**STARTING DATE: September 2023**
**PERMANENT CONTRACT**
L’OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees’ careers with us, our main considerations are their ability to do their jobs and develop in their roles. One way we cultivate change is by creating a more diverse and i
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