Global CRM Project Manager
Vor 2 Tagen
**What's the role?**:
As Global CRM Project Manager you become part of “Evolution”, which is a globally and agile managed project. In that project you define the future of Marketing and Sales at Hilti together with the global Market Reach Community. Your role is to translate these business requirements into a cutting edge CRM solution.
**Who is Hilti?**:
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction industry, and beyond. At Hilti strong customer relationships create solutions that build a better future, where there is pride and a sense of belonging across our 120 global locations. It’s where people explore possibilities, leverage their potential, own their personal development, and grow lasting careers.
**What does the role involve?**:
You directly contribute to the Market Reach strategy at Hilti and derive implications on how this strategy will change the way we work. Together with your scrum team you define user stories and solution designs that enable your scrum team to build a CRM solution that meets our business excellence requirements. You will also have an active role in stakeholder management and change management to successfully roll out the CRM solution to Hilti’s Global Market Reach community.
We have more than 250,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.
**What do we offer?**:
You will be working with a team of people striving for excellence, with an open, inclusive and supportive culture. Bring your own perspective and achieve results together with others.
Come to a place where you will own your development and career journey: global or local, cross-functional or as a specialist. If you’re willing to go the extra mile, there is no limit to what you can achieve.
Relish the views from our modern and state-of-the art offices. Enjoy a variety of healthy foods from the campus restaurants, keep in shape at the in-house gym, or commute with our e-bikes free of charge. You will be amazed what the alpine life has to offer.
**What you need is**:
- Masters Degree in Business Administration and/or Engineering
- 5-8 years professional experience in sales and/or marketing
- Leadership experience with proven impact on business results and change management
- Strong analytical skills and ability to communicate effectively with multiple stakeholders
- High learning agility and ability to craft a direction within the project team
**Why should you apply?**:
As a global CRM Project Manager you will shape the future way of how Hilti will do Marketing and Sales. Being part of a dedicated scrum team but also being part of global project team with more than 130 team members will give you a great opportunity to learn and develop.- For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.- Hilti is an equal opportunity employer.
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