Product Owner CRM
Vor 2 Tagen
**Description du poste**:
As part of Azqore Business Services department, the Azqore Product Owner (APO) is the bearer of the functional knowledge on Azqore specific domains. He/she works closely with Azqore Product Managers within the Product Management team.
As Product Owner, he/she is responsible for scoping client’s evolutions requests and building the Azqore Project Plan. He/she is in charge of the validation of the realization of the projects before delivery to the clients as well as ensuring the completeness of the functional documentation. He/she provides functional expertise when required on projects.
The Azqore Product Owner also acts in support of Relationship Managers to market and present his/her products to clients and prospects.
Expertise:
- Contribute to maintain functional coherence
- Produce annual project plan
- Perform functional analysis of evolution requests
- Contribute as functional expert for consulting missions or onboarding projects
- Is responsible for production and maintenance of product functional documentation
- Is accountable for production and maintenance of settings documentation
- Is accountable for functional completeness documentation of Azqore tools (ARIS & HOPEX)
- Provides support to the Azqore Academy
- Is responsible for the test strategy, user & client experience
Commercial / Marketing:
- Provides support, when needed, to the Azqore Product Manager
- Customer Relationship:
- Do presale / present products and evolutions / new features to Azqore
- Clients and prospects (Client Roadshow)
- Collect & scoping of client’s needs in collaboration with Azqore Product Manager
- Provide functional contribution in products deployment on clients’ environments
- Niveau d'étude minimum
- Master
- Formation / Spécialisation
- Higher Education, Master level
At least 5 years’ experience in similar role, including at least one experience with external contacts (clients, partners )
- Niveau d'expérience minimum
- 6 - 10 ans
- Soft skills
- 1. PROFESSIONAL SKILLS (hard skills)
- Client Life Cycle knowledge (leads, prospects, onboarding, KYC, MiFid,)
- CRM knowledge (WDX or Salesforce or another )
- Banking knowledge
- Core Banking System knowledge
- Data model knowledge
- Wealth Management sector strong knowledge
- Business analysis expertise
- IT awareness
- Service provider awareness
- BIAN & Iso 20022 standards awareness
- API and swagger understanding
2. TRANSVERSAL SKILLS (soft skills)
- Analytical mind (synthesis capabilities)
- Writing skills (business requirement)
- Oral ease
- Interpersonal skills (interaction with clients and internal ecosystem)
- Polyvalence, ability to execute various tasks
- Networking
- Adaptability in an ecosystem of various profiles
- Proactivity
- Ability to develop rationale and arbitrate
- Rigor
- Outils informatiques
- Good knowledge and practice of Office suite
- Langues
- French, English
- **Entreprise Indosuez Wealth Management**:
Azqore est une entreprise internationale spécialisée dans l'externalisation de Systèmes d'Informations et dans le traitement d'opérations bancaires pour les acteurs de la Gestion de Fortune. Issue d'une union inédite entre deux leaders sur leur marché, le groupe Crédit Agricole et Capgemini, l'entreprise gère 200 milliards d'euros au 31.12.20. Depuis près de 30 ans, Azqore accompagne les banques privées dans leurs projets de transformation et de renforcement de leur efficacité opérationnelle. Elle met à leur disposition une plateforme informatique et une gamme complète de services et de produits bancaires digitaux. Elle leur propose aussi de traiter leurs opérations de back office depuis ses deux Hubs, en Suisse et à Singapour. Azqore offre à ses clients une approche unique autour de son « Core Banking » enrichi de logiciels de référence du monde de la Gestion de Fortune et ouvert aux fintech les plus innovantes. Son ADN et son expertise digitale et bancaire éprouvée avec près de 60 migrations de banques réussies depuis 1992 permettent à Azqore d'offrir à ses 30 clients un haut niveau de qualité sur l'ensemble de sa chaîne de valeur. Elle les assure également du respect des meilleurs standards en termes d'innovation, de réglementations et de conformité.
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