Business Analyst
Vor 5 Tagen
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Business Analyst / Product Owner, LausanneClient: LHH
Location: Lausanne
Job Category: Other
Job Reference: 6803815bbc49
Job Views: 8
Posted: 21.01.2025
Expiry Date: 07.03.2025
Job Description:Our client is a recognizable company in the Swiss market for services. The solutions developed will involve the implementation of new or improved computer systems and tools.
Responsibilities:- Analysing and defining business processes for a new product/product range, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness.
- Working closely with various departments to understand their needs, gather and analyse data, and develop strategic plans to support business objectives.
- Collaborating with Marketing, Products & Operations to conduct research and analyse data to develop their knowledge.
- Driving the implementation of methods for the company to improve their practices and processes.
- Helping the division to be more efficient, solving existing business problems and/or better achieving their goals.
- Instructing colleagues about the benefits of the new technology and how to use it.
- Working on new business projects and being responsible for the overall delivery from A to Z (from analysis, definition of business requirements, process definition, testing, and preparing training as well as go-to-market activities).
- Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field.
- Min. 5-8 years of proven experience as a Business Analyst, Business Engineer, or similar role.
- Proven experience and knowledge in sales pipeline/prospect management tools, service activation tools, CRM, customer care tools, and field team management tools.
- Strong analytical mindset, excellent problem-solving skills, and the ability to communicate complex concepts to diverse stakeholders.
- Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau).
- Experience with business process modelling and improvement techniques.
- Excellent communication and interpersonal skills.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Familiarity with software development methodologies (e.g., Agile, Scrum) is a plus.
- Certification in Business Analysis (e.g., IIBA or BCS, CBAP, PMI-PBA) or Project Management (e.g., PMP) is an advantage.
- Language Proficiency: Fluent in English and French.
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