Responsable Customer Experience

At Batgroup, we're not just aiming high - we're reaching for the stars! Our mission? To become the unrivaled global leader in "home well-being" by revolutionizing the cleaning industry. With a workforce of over 4,000 dedicated cleaning staff and 200 skilled office-based colleagues, we're already dominating the Swiss housecleaning segment with our innovative...

At Batgroup, we're not just aiming high – we're reaching for the stars! Our mission? To become the unrivaled global leader in "home well-being" by revolutionizing the cleaning industry. With a workforce of over 4,000 dedicated cleaning staff and 200 skilled office-based colleagues, we're already dominating the Swiss housecleaning segment with our...

About the RoleBatgroup is a leading provider of cleaning services, and we're seeking a highly skilled Customer Experience Associate to join our team. As a key member of our operations team, you will be responsible for ensuring the successful execution of cleaning services and coordinating between our cleaners and our customers.Key ResponsibilitiesOnboard new...

**IoT Customer Care Agent** Experis IT est l'agence de recrutement informatique leader en Europe. Opérant dans plus de 50 pays et ayant des bureaux à Zurich, Bâle, Genève et Lausanne, nous exploiterons notre vaste réseau de clients pour vous aider à développer et accélérer votre carrière en Suisse. Une grande société reconnue dans son domaine...

Job SummaryWe are seeking a highly skilled and customer-focused Online Support / Customer Care Assistant to join our team at Kased Khair in Lausanne. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...

About UsAt Capgemini Engineering Switzerland, we value excellence, diligence, responsibility, dynamism, and innovation. We offer a diverse workplace and invite you to be part of our success story, where we provide training, tools, and foundations for your professional and personal growth. We are looking for an experienced 3DEXPERIENCE Developer.Job...

We are looking for a customer Service Manager to join a prestigious company located in Châtel Saint-Denis. Your Responsibilities Leadership: provide strategic direction and leadership to the customer service team, including setting goals, establishing performance metrics, and ensuring the overall company objectivesTeam Management: recruit, train and...

We are looking for a customer Service Manager to join a prestigious company located in Châtel Saint-Denis. Your Responsibilities Leadership: provide strategic direction and leadership to the customer service team, including setting goals, establishing performance metrics, and ensuring the overall company objectivesTeam Management: recruit, train and manage...

LIGENTEC is a fast-growing European company with headquarter in Lausanne, Switzerland. Since 2021 we expanded our manufacturing capabilities by creating LIGENTEC France, in the South of Paris. We specialize in the design & manufacturing of Photonic Integrated Circuits (PICs) for customers in high-tech areas such as Quantum Technologies, LiDAR, Space...

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible! We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and...

We are recruiting a Technical support adviser for an industrial company **DUTIES AND RESPONSIBILITIES**: - Provide support to the client employees via phone, mail and chat or via self-service portal - Preparation and follow-up of quotations, support for the external sales team - Provide Technical and commercial clarifications - Be accessible and provide a...

In Technical Sales, you will ensure a high level of customer satisfaction through your competent customer advice and your conscientious and efficient way of working, while at the same time making an important and valuable contribution to the successful growth of the company. **Responsibilites**: - Providing technical customer advice on the wide range of...

About BatgroupBatgroup is a leading provider of cleaning services, dedicated to revolutionizing the industry and becoming the global leader in home well-being. With a workforce of over 4,000 dedicated cleaning staff and 200 skilled office-based colleagues, we're committed to ensuring that every worker in the cleaning industry enjoys declared and protected...

**Ready for a new challenge?** As a leading and fast-growing B2B company in the field of employee benefits in Switzerland, Swibeco centralizes on a digital platform all the perks, gifts, and tax-free benefits a company can offer to its employees. This includes permanent discounts, an innovative reward system and a lunch card with the biggest food related...

**Be a part of a revolutionary change** Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business and building our future on one clear purpose - to deliver a smoke-free future. This transformation will revolutionise every area of our business. The products...

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible! We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and...

80% - 100% - Lausanne Tu vois grand, aime le changement et le leadership partagé ne t'es pas étranger ! Nous recherchons pour notre département des prestations de perte de gain maladie, une personnalité enthousiaste, ouverte au changement et à la direction partagée, qui aime participer à l'organisation dans un environnement de travail où la notion...

**Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.** **The Role**: The **eTail Customer Media Lead **is responsible to design, deliver and coordinate across internal and external stakeholders breakthrough yet cost-effective media strategies for our eTail...

Notre équipe Sinistres Responsabilité civile Service interne recherche un responsable d'équipe expérimenté et engagé pour gérer efficacement les sinistres et encourager le développement de ses collègues.Présentation du posteVous serez responsable de la gestion des sinistres dans les branches Responsabilité civile privée, Responsabilité civile...

80-100% Smart Working Lieu de travail : Lausanne Rejoins AXA dans ce rôle central de la Distribution Prévoyance & Patrimoine au sein de la région Suisse romande. En tant que leader du marché, nous offrons, en collaboration avec nos collègues du service externe spécialisé Toutes Branches, une expérience de conseil de la plus haute qualité. Ta...