Key Account Manager
vor 1 Woche
Title: Key Account Manager
Type: Permanent contract
Location: Lausanne or Zürich
**About us**
At Visium, we enable enterprise executives in defining their AI & Data strategy, execute large scale transformations and implement AI across operations, ensuring their organization becomes future-proof.
With expertise in strategy, architecture, cloud engineering, analytics, artificial intelligence and machine learning, we empower our clients to unleash and scale the power of their data.
We’re on a mission to pioneer a bright future and build future-proof and ethical organizations. Join the curious, the ambitious, the doers, the good-hearted, the ones who build a world we’re all in awe of - our Visumees.
Ready to become one?
**Role**
We are seeking a dynamic** Key Account Manager** to build and nurture long-term relationships with high-value clients. You will be part of the Commercial team and as our first hire in the expansion team you will have the ability to play a vital role for our clients growth aspirations.
As a **Key Account manager**, you will be the Client Expansion and Retention leader at Visium and have a myriad of exciting responsibilities, such as:
- Build and nurture strong, trusting relationships with key clients to understand their business needs and long-term goals.
- Recognize new business opportunities within accounts, presenting relevant solutions that align with client objectives. Responsible for contract agreements.
- Organize and lead regular account review meetings with clients to discuss performance, address concerns, and align on future goals. You will be their primary point of contact.
- Develop tailored account plans to meet revenue and growth targets, including upselling and cross-selling strategies for each client.
- Handle high-stakes contract negotiations, ensuring mutually beneficial terms that align with both client and company goals.
- Track and measure client satisfaction, proactively addressing issues to maintain loyalty.
- Keep up with industry trends, competitor activities, and regulatory changes to provide valuable insights and maintain a competitive edge.
**Requirements**:
We are looking for
- 5+ years in sales, account management, or customer success.
- Proven success in managing high-value or strategic accounts with a track record of meeting or exceeding revenue goals.
- Expertise in any of our active sectors, understanding industry challenges, regulations, and client priorities.
- Skilled in building and growing long-term relationships with enterprise clients.
- Experience developing and executing account strategies, including upselling and cross-selling.
- Proven ability to structure and close complex, high-value deals with mutually beneficial outcomes.
- Proficient in CRM tools (e.g., Salesforce) and using data to drive account performance.
- Strong communication and negotiation skills, with the ability to present to executive-level clients.
- A strategic thinker who adapts quickly to evolving client needs and market dynamics.
- Experience working on innovative projects such as AI-driven solutions, personalized medicine, or advanced clinical technologies is a plus.
- Fluent in English and German or French.
**Benefits**
What we offer
- An exciting & dynamic work-environment with complex projects and an unlimited professional growth opportunity, alongside a diverse, knowledgeable, and passionate team of outstanding professionals united by shared values of Excellence, Ownership, Growth Mindset, Empathy and Integrity
- A yearly education budget to steep your learning curve
- A yearly sport budget because a fit body leads to a fit mind
- A flexible work culture that prioritizes your work-life balance.
- A role with significant impact, influencing the lives of thousands and driving the company's growth
- A competitive compensation package
Check our LinkedIn and website to learn more about us & don’t hesitate to contact us if you have any questions.
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