Process Excellence Manager

Vor 2 Tagen


Schaan, Schweiz HILTI Vollzeit

As Process Excellence Manager - Governance & Standards, you drive the further development and implementation of the Global Process Management system at Hilti in close accordance with the proven standards for quality management systems.

**Who is Hilti?**:
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software, and services for the global construction industry, and beyond. At Hilti strong customer relationships create solutions that build a better future, where there is pride and a sense of belonging across our 120 global locations. It’s where people explore possibilities, leverage their potential, own their personal development, and grow lasting careers.

**What does the role involve?**:
Main objective of this role is to support the advancement and realization of process management governance at Hilti in strong alignment with the business needs of the different Lines of Business in the Headquarter, plants and all our regions. You are a key player in the further development and professionalisation of Hilti´s Global Process Management System (GPMS). Inseparable part of this role is the preparation, organization, and management of internal as well as external process audits and the support of all required actions to achieve the necessary external ISO certifications on a global scale. Additionally, you will closely work with our external certification company in a strong and close partnership. This function offers you the chance to work on one of Hilti’s key group programs and to drive harmonization and standardization of processes and structures that define the way how Hilti will work for years to come.

**What do we offer?**:
You will be working with a team of people striving for excellence, with an open, inclusive and supportive culture. Bring your own perspective and achieve results together with others.

Come to a place where you will own your development and career journey: global or local, cross-functional or as a specialist. If you’re willing to go the extra mile, there is no limit to what you can achieve.

Relish the views from our modern and state-of-the art offices. Enjoy a variety of healthy foods from the campus restaurants, keep in shape at the in-house gym, or commute with our e-bikes free of charge. You will be amazed what the alpine life has to offer.

**Why should you apply?**:
For this position, we are seeking a strong and pragmatic personality with drive, the ability to think strategically as well as conceptually, who is looking for solutions, instead of excuses. If you have a creative, innovative, structured, and open-minded personality, with strong communication skills, a demonstrated ability to work both independently and in a global team setting, familiar with changing global organisations, ready to further grow and develop, you are exactly what we are looking for.

**What you need is**:

- Master’s degree in Business Administration, Engineering, Applied Science, or similar
- Minimum 3 to 5 years of experience in strategic Quality and Audit Management, ideally from corporate matrix environment
- Proven experience in Business Process Management (BPM) and Process Governance
- Minimum certified Quality Manager, certified Lead Auditor would be an added advantage (ISO 9001 and ISO 14001 desirable)
- Proven Project and Change Management experience in the context of quality and process management systems
- Knowledge of Lean and Six Sigma would be an added advantage
- Fluent in English (verbal and written), multi-lingual preferred

For further questions, please feel free to contact the hiring manager Oliver Joeres:
Learn more about us:
Learn more about life at Hilti Headquarters:

- For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenstein work permit, Hilti cannot guarantee your final employment due to authority regulations.

Hilti is an equal opportunity employer.


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