Director, UX Design

Vor 6 Tagen

Zug, Schweiz Thomson Reuters Vollzeit

Are you a curious, smart, self-driven design leader who loves working in collaboration to deliver moments of delight for customers? Are you a conceptual visionary thinker who leads teams at scale, to bring ideas to life in new and inspiring ways? Are you excited by the challenge of turning complex problems and constraints into simple elegant solutions that exceed customer’s needs and expectations?

Thomson Reuters is making a significant investment in building out its Design capabilities and we are looking for leaders who will help drive the evolution of Thomson Reuters products to a world-class unified experience. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business. Come and join us as we transform Thomson Reuters into a truly Digital company.

**About the Role**:
As the** Director of User Experience Design**, you are expected to:

- Lead managers and designer teams across a Product Family
- Partner with the Research, Design Ops and UX Content to execute a holistic creative strategy to support our professional customer base
- Create and articulate a compelling vision for customers across multiple product lines to support our strategic professional segments
- Create technically and financially feasible integrated Design visions
- Socialize and align a wide variety of cross-functional stakeholders to deliver your creative vision
- Define success criteria for product lines and inspire the team to effectively execute
- Ensure that the customer voice and Product Vision is embedded across teams and that work is prioritized and trade-offs are made based on customer and business value.
- Remove roadblocks as needed and guide team through ambiguity, ensuring decisions are grounded in data
- Coach and empower teams to deliver outcomes and drive high performance, instilling Thomson Reuters mindsets and behaviors and measuring progress against team OKR’s
- Drive innovation and change initiatives
- Partner closely with UX Research leadership to help identify iterative improvements in the product.
- Build new teams, attract and develop great talent, and build the next generation of leaders

**In order to be successful in attaining these goals, you will**:

- Be a strategic thinker and storyteller who influences decisions and effectively persuades
- Influence at all levels; leveraging networks across multiple teams to drive results
- Ensure diversity of thought in teams; encouraging robust dialogue to surface diverse and opposing viewpoints and holding self and team accountable to commit to decisions once made
- Continuously look for opportunities to improve business or process and challenge team to do the same
- Look for insights both inside and outside the organization, serving as a credible and important voice with customers and in their market.
- Empower your teams to deliver on expectations and grow team performance
- Actively drive goals around talent development and diversity and inclusion, demonstrating progress
- Confidently present and recommend trade-offs; communicate changes in delivery expectations
- Understand and make decisions around budget and resourcing
- Demonstrate a customer obsessed approach, a passion for taking action and drive to continually create impact
- Have a global mindset with significant experience designing and delivering world class digital experiences.
- Be dedicated to building a world-class design team to support the mission of the organization.

**About You**:
You are a fit for the role of **Director of User Experience Design**, if you have:

- 5+ years of design leadership/management experience
- A robust portfolio of previous product design work that illustrates some hands-on work but mostly work performed through your teams. Portfolio showcases a proven track record of solving complex design problems with design led thinking that exhibits a clean, polished design aesthetic coupled with a passion for pixel perfection, consistency, and usability.
- Demonstrated success navigating complex organizations and ability to be persuasive/influential with a wide range of diverse audiences.
- Strong written and verbal communication skills and experience interfacing with high level stakeholders.
- A Bachelor’s degree or higher in UX/HCI or related field, or significant equivalent experience

**What’s in it For You?**

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

- ** Hybrid Work Model**: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- ** Wellbeing**: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the

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