Manager, UX Design

vor 1 Woche

Zug, Schweiz Thomson Reuters Vollzeit

**Manager, UX Design**

Are you a curious, smart, self-driven UX professional who loves the challenge of turning complex problems and constraints into elegant solutions that meet a customer’s needs? Come and join us as we work to transform Thomson Reuters into a truly Digital company. We aren’t just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user.

Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters. Our customers range from small entrepreneurs to large corporations and government clients across the globe. They are under a lot of pressure to ensure the products and services they purchase meet their business needs and are confident in knowing how to use them.

**Role Summary**

As a Manager, UX Design you are tasked with leading a team of Designers at a variety of levels to help them meet the demands of the products you support. In order to be effective in this role you need a keen understanding of the organizations OKRs with a passion for helping people deliver key results. Always a coach, you need to be able to assess performance and be prepared to have difficult conversations where appropriate while motivating your designers to be their best. The best Managers have developed a unique skillset of problem solving, strong communication, and a wide range of core UX skills and tool knowledge to lead by example and help train. Collaboration is key in this role and partnering with leaders in Product and Engineering is paramount in this role.

**About the Team**

The UX Product Design team is looking for a passionate design manager to join our cross-discipline user experience team solving complex problems for our customers in the legal and accounting space across the world. Our team loves solving tough problems and we hope you do too. Our work spans mobile, tablet, and desktop mobile experiences for all types of users. The team focusses on high-quality execution and high collaboration with our partners in product management and product engineering. It is an exciting time to work for Thomson Reuters as we move to bring the next-generation of software-as-a-service products to our customers.

**About the Role**
- As a_ _**_Manager_**_,_ _you will:_
- **
Model** - You set the bar for your team by establishing what great design means at Thompson Reuters. You look for opportunities to influence our designs, ensuring the team is delivering on expectations that support impactful customer experiences. You attract and develop great talent while elevating your existing team. You contribute to the practice of design to identify and implement improvements to products, people, and processes.
- **
Coach** - You create and communicate clear goals for your team outlining the expectations that support the delivery of meaningful work against the teams’ OKRs. You establish a trusting relationship with your team as well as your peers creating partnerships that build on ideas and excel understanding. The effectiveness of the team is a direct correlation to your ability to lead them.
- **
Care** - You provide guidance and direction to focus your team on delivery. You hold yourself and your team accountable for the success of your product(s) and always ground your decisions in data. Through supportive behavior, you nurture the wellbeing and success of your team. As a leader, you are an inspiration for team etiquette and inclusion, building on diversity as well as demonstrating progress.

**About You**
- You’re a fit for th_is_ _role if you have:_

**Basic qualifications**:

- BA/BS in information science, information design, computer science, human computer interaction (HCI), instructional design, learning technology, assistive technology, related field or equivalent industry training / experience- 2+ years managing design teams,
- Proficiency of your craft with a passion to extend your knowledge of UX design principles, modern design tools, emerging technologies, Agile development, accessibility and industry practices and trends through your team
- A portfolio of work demonstrating your experience, understanding, and process of creating human-centered design solutions with measurable results
- Experience partnering and delivering with groups across the organization including Product Management, Engineering, Sales and Marketing
- Confidence working with strong, passionate partners - balancing competing priorities and goals in fast-paced environments
- Influence skills and be able to effectively deal with ambiguous situations and make decisions.
- Excellent communication, storytelling, presentation, interpersonal, and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.**Preferred **qualifications**:

- BA/BS in graphic design

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