UX Strategist

Founded in 2013, Bitcoin Suisse is the Swiss crypto-finance and technology pioneer and market leader. Bitcoin Suisse has helped to shape the crypto and blockchain ecosystem in Switzerland and has been a driving force in the development of the 'Crypto Valley' and 'Crypto Nation Switzerland'. Bitcoin Suisse offers prime brokerage, trading, custody, lending, staking and other crypto-financial services for private and institutional clients and has built a team of more as 290 highly qualified experts at its locations in Zug, Copenhagen, and Liechtenstein.

**UX Strategist**:
We're looking for a UX Strategist to join the new Digital Consumers Experiences team that consists of several designers and engineers. You will work with and assist different products across the company to ensure teams understand customer needs.

Your goal is to help find strategic solutions by planning, performing and analysing user behaviour studies where you see gaps to identify new opportunities as well as support the product owners and designers to find answers to open questions. You are the go to person to collect valuable user insights.

You will work closely with product owners, engineers and other UX and interface experts. We value creative, self
- driven individuals who care about the work they produce and the people they work with. You will have the opportunity to learn and grow from a very talented and dynamic international team.

If you are an excellent communicator and collaborator who likes to work independently as well as in team settings, we would love to hear from you.

**About the role**:

- Usage of exploratory and evaluative qualitative and quantitative research methods to help build a rich understanding of our clients and future clients
- Identify knowledge gaps, friction and high-risk assumptions and deliver insights to adhere to those
- Collaborate cross functionally and guide, advice Product Owners and Designers to plan the right research method for the right solution
- Develop and advocate UX research methodologies
- Put user research on the roadmap of the company through strategic UX initiatives
- Create and organise a user research repository
- Act as the voice of our clients and make sure that we’re constantly solving real problems for them while delivering high quality, delightful experiences
- Communicate and present UX research results to stakeholders through reports and presentations

**Here is our wish list for what you can do already**:

- Be able to work independent, manage ambiguity and multi-task in a fast-paced environment
- Experience dealing with Figma and other design tools.
- Keen interest in Blockchain, cryptocurrency, finance/DeFi, and technology in general
- (Psychological) Bachelor's degree
- Understand and incorporate complex technical and business requirements into research
- Bonus: Experience with data analytic tool (Google Analytics or others)
- Excellent English written and verbal communication skills

Are you looking for an exciting and challenging job in a dynamic and international environment where you will play a very important role in the success of the company? And is the opportunity to work with leading organizations within the space of Crypto Finance as well as the opportunity to shape your role and tasks driven by your interests appealing to you?