Product Owner CRM

Vor 6 Tagen

Geneve, Schweiz L'OCCITANE en provence Vollzeit

The L'OCCITANE Group is a global, natural and organic ingredient-based cosmetics and well-being products maker, producer and retailer. The Group is built on strong values of entrepreneurship, team work, respect and authenticity. It is committed to developing products that are environmentally friendly and sustainable.

**The Group has eight brands**: L'OCCITANE en Provence, Melvita, Erborian, L'OCCITANE au Brésil, LimeLife, Elemis, Sol de Janeiro and Grown Alchemist.

With a presence in 90 countries, our products are distributing in more than 3,000 stores in the world.

**CONTEXT & MISSION**:
We are looking for a highly motivated IT Product Owner CRM based in our Headquarters in Plan-Les-Ouates

You will work under the supervision of the IT CRM Domain Leader as the “Product Owner” of the International CRM Squad, collaborating closely with other Squad members (Product/Business Analyst, Tech Lead, Developer etc.) and using Scrum methodology.

You will be the link between your squad and the business teams to build the best tools for both users and customers. The “always learning” culture of our “Technology & Product Delivery” department will allow you to grow by sharing with your colleagues.

Do you like teamwork and CRM business innovations? Join our CRM Squad to bring more value to CRM teams and to our customers around the world.

**MAIN RESPONSABILITIES**:
In the CRM Squad, the « Product Owner » will be responsible for the following tasks:
Share with local CRM teams to understand the business needs and feedbacks

Define product strategy based on local business needs and feedbacks

Analyze CRM market trends to understand innovation, propose new projects in order to increase the Group’s added value

Verify that projects and product strategy are aligned

Prioritize business needs based on value

Represent the CRM business users in the Squad

Measure the project values (reality check) and analyze how to always improve our ways of working

Help local CRM users with projects change management

Build business CRM community

**HOW YOU CAN FIT**:
5+ years’ experience in a similar role (as a CRM Product Owner, in a CRM Marketing Business Team, or in the Marketing Automation Strategy field)

Strong expertise for CRM Business and customer experience

Fluent in English & French

Ability to identify what can bring value and propose projects accordingly

An experience in an agile team is a plus (Scrum/Kanban)

An experience in an international context is a plus

Strong team spirit and collaborative skills

Good communication skills to interact with both international business and IT teams

Autonomy & leadership

Permanent contract (full-time basis)

L'OCCITANE is an equal opportunities employer. This means that, when making decisions about our employees' careers with us, our main considerations are their ability to do their jobs and develop in their roles.

One way we cultivate change is by creating a more diverse and inclusive workplace and organisational culture. As part of this, we are committed to building an environment that is free from discrimination and harassment where everyone feels respected and valued.

We recruit positive-minded people who share our core values and our commitment to sustainability.

  • Product Owner

    vor 1 Woche

    Geneve, Schweiz Mirabaud Vollzeit

    Groupe bancaire **d’envergure internationale**, Mirabaud offre à des particuliers, à des clients institutionnels ainsi qu’à des entreprises et des professionnels de la finance, du conseil en investissement et des services de gestion de fortune et d’actifs, hautement personnalisés. Basé à Genève, Mirabaud n’a cessé de se développer au fil du...

  • Product Owner

    Vor 2 Tagen

    Geneve, Schweiz Digital Solutions SA Vollzeit

    **Localité **:Genève / Lausanne **Type de contrat **:CDI Bienvenue chez Digital Solutions SA ! Créée en 2016 et située au cœur du Jura, à Porrentruy, Digital Solutions SA aide les entreprises et les institutions à faire face aux défis digitaux grâce à l’intégration de nouvelles technologies. Intégrateur & prestataire de services IT, nous...

  • Product Owner «streaming»

    Vor 7 Tagen

    Geneve, Schweiz SRG SSR Vollzeit

    SWISS TXT ist eine Tochtergesellschaft und das Multimediakompetenzzentrum für Infrastruktur-, Digital-, Distributions - und Accessibility-Services der SRG SSR (öffentliches Schweizer Fernsehen und Radio). Mit 270 Mitarbeitenden an 6 Standorten (Biel, Bern, Genf, Lausanne, Zürich, Comano) ist SWISS TXT in der Schweiz sprachübergreifend vertreten und...

  • Product Owner Reporting Output

    Vor 6 Tagen

    Geneve, Schweiz PICTET Vollzeit

    **Your team**: - Pictet Asset Management manages the assets of some of the world’s largest institutions, financial intermediaries and their clients. Our culture welcomes independent thinkers and centres around investment excellence, a long-term perspective and a dedication to client service.- You will be part of the - _ Customer Platform _of our - _ PAM...

  • Product Owner

    Vor 2 Tagen

    Geneve, Schweiz Lombard Odier & Cie Vollzeit

    A career at _Lombard Odier_ means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF_ - 300 billion and operating from over 25...

  • Microsoft 365 Product Owner

    Vor 2 Tagen

    Geneve, Schweiz Pictet Vollzeit

    Critères de l'offre **L'entreprise**: Pictet The Transformation Strategy unit is responsible for defining our global infrastructure strategy in partnership with the members of the department's Management Committee. Are you interested in taking on a key role in the cloud transformation of an international private bank? We are looking for our Groupwide...

  • Web Portal Product Owner

    Vor 2 Tagen

    Geneve, Schweiz EPFL Vollzeit

    Critères de l'offre Description du poste **Your mission**: The aim of the EPFL Blue Brain Project (BBP), a Swiss brain research initiative founded and directed by Professor Henry Markram, is to establish simulation neuroscience as a complementary approach alongside experimental, theoretical and clinical neuroscience to understanding the brain, by building...

  • Product Owner

    Vor 6 Tagen

    Geneve, Schweiz InvestCloud Vollzeit

    **Role Requirements** - Define product vision, road-map and growth opportunities for the product - Assess value, develop cases and prioritise stories, epics and themes to ensure focus on maximising the value within the product strategy - Ensure all necessary documentation, user stories and process maps are documented - Proactive role in mitigating...

  • Technical Product Owner

    vor 1 Woche

    Geneve, Schweiz Merkle Vollzeit

    Company Description** We Dream. We Do. We Deliver.** **As a** **full-service,** **data-driven customer experience transformation agency**, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies. Our **1200+...

  • Product Owner

    Vor 7 Tagen

    Geneve, Schweiz BNP Paribas Vollzeit

    PRODUCT OWNER / PROJECT MANAGER (NUMÉRO DE L'EMPLOI : 1 B000510) BNP Paribas s'engage à fournir un environnement de travail qui favorise la diversité, l'inclusion et l'égalité des chances en matière d'emploi. Nous sommes par ailleurs convaincus que l'équité et la diversité favorisent la créativité et l'efficacité qui, à leur tour, augmentent de...

  • Middle Product Owner Financial Services

    vor 1 Woche

    Geneve, Schweiz Windmill Smart Solutions Vollzeit

    **Why join Windmill Digital?** Founded by Sunny Gambhir in 2012, Windmill Digital is a digital product delivery company headquartered in Switzerland. Our team of experienced designers, strategists, and engineers love to deliver impactful digital experiences. We design and develop high-quality digital products for enterprises and start-ups in industries such...

  • CRM Emea Project Coordinator

    Vor 2 Tagen

    Geneve, Schweiz Richemont Vollzeit

    Critères de l'offre **L'entreprise**: Richemont Richemont Description du poste **1) Summary of Position**: CRM Tools and Database Management Monitor client data capture, partner with local CRM referents and retail team to ensure data targets are met Own the EMEA newsletter and outbound communication calendar. Ensure Panerai is present locally across...

  • Product Owner

    vor 1 Woche

    Geneve, Schweiz Lombard Odier & Cie Vollzeit

    A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect our clients’ assets for the long-term using expertise and innovation, all...

  • Product Owner

    Vor 7 Tagen

    Geneve, Schweiz BNP Paribas Vollzeit

    BNP Paribas s'engage à fournir un environnement de travail qui favorise la diversité, l'inclusion et l'égalité des chances en matière d'emploi. Nous sommes par ailleurs convaincus que l'équité et la diversité favorisent la créativité et l'efficacité qui, à leur tour, augmentent de manière pérenne la performance de notre organisation. Nous nous...

  • Head of Client Relationship Management

    vor 17 Stunden

    Geneve, Schweiz BCP – BANQUE DE COMMERCE ET DE PLACEMENTS Vollzeit

    Established in 1963 as a Swiss bank, bcp.bank segments its activities into two well-established core businesses: Commodity _ - Trade Finance and Wealth Management. These are reinforced by our expert Treasury services. bcp.bank enjoys a solid _ - reputation as a high-quality service provider in all of its banking fields. Founded under Swiss Banking Law and...

  • Product Owner

    vor 1 Woche

    Geneve, Schweiz Ekkiden Vollzeit

    Le rôle: Product Owner - Portfolio Management (F/H) Responsabilités: (backlog produit) - Vous clarifierez les besoins métiers et les transformerez en user stories - Vous participerez au développement des fonctionnalités en étroite collaboration avec les unités business et IT - Vous travaillerez avec les équipes de développeurs dans l'identification...

  • Digital Product Marketing Lead

    Vor 6 Tagen

    Geneve, Schweiz World Economic Forum LLC Vollzeit

    Digital Product Marketing Lead Key Responsibilities: - Take ownership of the product marketing and communications strategies for the Technology and Digital Innovation team - Develop and execute communications and marketing strategies to drive awareness, demand, and adoption of our tech products - Conduct market research to identify target audiences, market...

  • Business Consultant Customer Experience

    Vor 3 Tagen

    Geneve, Schweiz BearingPoint AG Vollzeit

    We offer consulting that combines strategy with technology and combine entrepreneurship with a spirit of innovation. With us, you can look forward to exceptional development opportunities, a wide range of creative freedom and colleagues who will quickly become your friends. Consulting. Solutions. Ventures. Tasks Globalization and digitalization, social...

  • Product & Marketing Consultant, Fluids & Filters

    Vor 3 Tagen

    Geneve, Schweiz Caterpillar Vollzeit

    **Career Area**: Product Support **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about...

  • Growth Product Manager, Monetization

    Vor 2 Tagen

    Geneve, Schweiz Proton Vollzeit

    A better internet, where privacy is the default, is possible. Building this better internet might seem daunting or even unthinkable, but at Proton, this is what we do every day. Today, Proton makes privacy universally accessible. Journalists from outlets like _The Guardian_ and _The New York Times_, some of the world's largest organizations, and people in...