Customer Services Agent Windsor.

vor 6 Monaten

Kreuzlingen, Schweiz Holy Fashion Group Vollzeit

**Become fan of your job.**:
Yes it is
**EXCITING** - to work with us. We are people with
**E**motion and passion who strive for e
**X**cellent results, driven by su
**C**cess and
**I**ndependent thinking, intrinsically motivated. We work successfully in a
**T**eam, always looking for
**I**nnovative ideas in order to satisfy our co
**N**sumers at the highest level, and we are not afraid also to show a healthy dose of
**G**uts in our daily work. This is what we and our three successful brands JOOP, Strellson and windsor. stand for.

**Customer Services Agent windsor. (d/f/m)**:
In this exciting and varied internal sales function, you will be responsible for the full-range support of windsor. customers in a sales area and ensure perfect service at all times. You are the central contact person for our customers, actively sell our goods on the phone and always ensure their timely delivery. Furthermore, you accompany the entire administrative sales process from order entry to the monitoring of incoming payments or open items, handle all customer inquiries and are an active participant in important customer meetings with the sales field service. In addition, you will prepare customer as well as sales analyses and monitor the corresponding delivery dates. Close cooperation with the sales managers and the merchandising team rounds off your exciting field of activity.

Required experience and skills:

- a successfully completed commercial apprenticeship or a degree in têxtile or apparel management
- ideally, initial work experience in internal sales and/or sales
- good user and IT skills (MS-Office, SAP R/3)
- english spoken and written, and ideally another foreign language
- strong communication and organizational skills
- intrinsic motivation to actively make a difference in our business activities
- quick perception and structured way of working
- a positive mindset and enthusiasm for fashion and lifestyle

Our employees are essential to the success of our brands and our organization. We take a 360 degree approach to strengthen the social well-being and physical health of our employees. See our benefits below:
**Kidsroom**

***

**Kids room**

We want our employees to get the best possible support at all stages of their lives, which is why a parent-child office is available to provide optimal care for their children in the event of childcare emergencies.

**Events**

***

**Events**

We use events to celebrate successes together with employees from all departments.

**Parking lots**

***

**Parking lots**

All employees have the possibility to use a free parking lot directly at the headquarters.

**Clean eating / employee restaurant**

***

**Clean eating / employee restaurant**

In our Goût Mieux certified employee restaurant HOME, we focus on Clean Eating and offer a diverse range of fresh and healthy dishes every day.

**Employee discounts**

***

**Employee discounts**

In our stores and outlets, all employees receive discounts on the high-quality products of our brands.

**Good connection to public transport**

***

**Good connection to public transport**

Due to the central location there is a very good connection to public transport.

**Fitness**

***

**Fitness**

Sports courses under the guidance of professional trainers, such as yoga, circuit training or cardio tennis, are among the many sports we offer. There is also a fitness room with strength and endurance equipment.

**Comprehensive onboarding**

***

**Comprehensive onboarding**

Through various onboarding measures, such as our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees.

**Working from home**

***

**Working from home**

On up to two days per week, our employees have the opportunity to work from home.

**Dogs**

***

**Dogs**

If the supervisor as well as the colleagues agree, our employees are allowed to bring their dog to the workplace.

**Trainings**

***

**Trainings**

Job-specific as well as general training and courses can be used by employees for optimal further development.

**Thirteenth salary**

***

**Thirteenth salary**

In addition to the monthly salary, you will receive a thirteenth salary.

**Relocation / Company apartment**

***

**Relocation / Company apartment**

We support new employees in finding suitable housing as part of the onboarding process.

**Heidi**

***

**Heidi**

With our company-owned sports boat "Heidi", our employees can go wakeboarding or waterskiing on Lake Constance together with their colleagues.

**Family and Profession**

***

**Family and Profession**

In 2017, the HOLY FASHION GROUP was the first Swiss fashion company to be awarded the rating "Family&Profession".

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