Customer Service Representative

Vor 3 Tagen


Lausanne, Schweiz Interiman Vollzeit

**INTRODUCTION**:
Notre client est une PME internationale du secteur médical qui est en plein développement et qui cherche à recruter pour compléter son équipe un/e:
Customer Service Representative 100% H/F
Fr/Angl/All

**DESCRIPTION DE LA MISSION**:

- Gestion de l'administration des commandes clients de A à Z
- Traiter les demandes clients internes et externes en fournissant un service de haut niveau
- Coordonner toutes les activités liées au traitement des commandes (saisie de données, vérification de la disponibilité des produits, facturation et suivi)
- Coordonner et suivre le transport des commandes avec les prestataires partenaires
- Gestion administrative en matière de logistique Export / Import, tenue des carnets ATA
- Interface entre les clients et l'équipe des ventes lors des activités SAV
- Traitement et résolution de litiges, organisation des renvois lors de litiges et suivi

**PROFIL ATTENDU**:

- Expérience de 2 à 5 ans dans un **poste de customer service Export **en PME internationale
- Très bon niveau d'anglais, d'allemand et français (niveau C1)
- Expérience dans un environnement du **secteur médical devices un grand atout**:

- Bonnes connaissances de la chaîne d'approvisionnement, du contrôle des stocks et de la planification
- Orienté solutions et services, multitâches
- Sens de la communication orale et écrite
- Bonne capacité de travail et de gestion des priorités

Nous offrons un poste fixe au sein d'une société qui véhicule des belles valeurs et qui est en plein développement, un travail riche et varié au sein d'une équipe dynamique et passionnée.

Nous nous réjouissons de recevoir votre dossier via le lien de l'annonce Jobup.



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