Aktuelle Jobs im Zusammenhang mit Customer Service Agent - Zürich - Coopers Group AG
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Customer Service
vor 4 Wochen
Zürich, Schweiz Amsjovic Travel inh.Amadi VollzeitHere's "At Amsjovic, we pride ourselves on being a customer-centric money exchange agent company. Our goal is to provide exceptional service that makes our customers feel valued and appreciated, ensuring they return to us for their future money exchange needs. To achieve this, we emphasize the importance of treating our customers with kindness, respect,...
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Customer Success and Service Agent
vor 2 Wochen
Zürich, Schweiz Inyova VollzeitInyova is the leading digital platform for investing with a sustainability impact. Through the Inyova platform, people can invest their money in companies that represent the causes they care about (like sustainability, gender equality, etc.) - without sacrificing returns along the way. Inyova stands for "**in**vest in **yo**ur **va**lues", and we're on a...
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Customer Service Agent in Fintech
vor 5 Monaten
Zürich, ZH, Schweiz Academic Work VollzeitHast du Spass daran Probleme zu lösen und Kunden mit exzellentem Service zu begeistern? Suchst du nach einer Chance, in der du jeden Tag einen Unterschied machen kannst? Kannst du anderen mit deiner positiven und dynamischen Art täglich Freude bereiten? Dann suchen wir genau dich! - Jetzt bewerben! favorite_borderJob speichern **Stadt**:...
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Part Time Agent, Customer Services
vor 4 Monaten
Zürich, ZH, Schweiz American Airlines Vollzeit**Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career...
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Customer Support Agent
vor 2 Monaten
Zürich, Schweiz Relai AG VollzeitWillst du schnell vorankommen, geh alleine. Willst du weit kommen, geh gemeinsam! 🚀 Möchtest du Teil der Relai-Erfolgsgeschichte werden? Wir sind das größte und am schnellsten wachsende Bitcoin-Startup Europas – made in Switzerland! Mit über vier Jahren Erfahrung und gesicherter Finanzierung durch VC-Investoren stehen wir vor unserer nächsten...
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Customer Support Agent
vor 2 Monaten
Zürich, Schweiz Relai AG VollzeitWillst du schnell vorankommen, geh alleine. Willst du weit kommen, geh gemeinsam! 🚀 Möchtest du Teil der Relai-Erfolgsgeschichte werden? Wir sind das größte und am schnellsten wachsende Bitcoin-Startup Europas – made in Switzerland! Mit über vier Jahren Erfahrung und gesicherter Finanzierung durch VC-Investoren stehen wir vor unserer nächsten...
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Customer Support Agent
vor 2 Monaten
Zürich, Schweiz Relai AG VollzeitWillst du schnell vorankommen, geh alleine. Willst du weit kommen, geh gemeinsam! Möchtest du Teil der Relai-Erfolgsgeschichte werden? Wir sind das größte und am schnellsten wachsende Bitcoin-Startup Europas – made in Switzerland! Mit über vier Jahren Erfahrung und gesicherter Finanzierung durch VC-Investoren stehen wir vor unserer nächsten...
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Customer Service Lead
vor 1 Monat
Zürich, Schweiz FELFEL AG VollzeitYOUR RESPONSIBILITIES:Team Leadership and DevelopmentLead and Motivate: Guide a team of Customer Service Managers to meet and exceed performance targets, fostering a positive and collaborative work environment.Mentorship: Provide coaching and professional development opportunities to team members, enhancing their skills and career growth.Performance...
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Customer Care Agent
vor 2 Monaten
Zürich, ZH, Schweiz Employ Me AG VollzeitVermittelt.Verbindet.Verlässlich. **Customer Care Agent (B2B) DE/E*** **mind. CHF 40.00**: **MEINE AUFGABEN** - Freundliche und professionelle Bearbeitung von telefonischen und schriftlichen Kundenanfragen (E-Mail/Tickets). - Durchführung von ersten Abklärungen und technischer Fehlerbehebung, insbesondere in den Bereichen Festnetz (Internet, VPN, Managed...
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Customer Service Agent
vor 3 Monaten
Zürich, ZH, Schweiz Jet Aviation AG VollzeitAs a Customer Service Representative (12 months contract) you will assist and handle international high-class passengers and crews throughout the various stages of their arrival and departure at our exclusive business aviation facilities at Jet Aviation Zurich. **Main Responsibilities**: - Interaction with owners, passengers and crews of private...
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Customer Service Excellence Director
vor 2 Wochen
Zürich, Zürich, Schweiz FELFEL VollzeitJob OverviewFELFEL is seeking an experienced Customer Service Excellence Director to lead our team and drive customer satisfaction. This role requires a strong leader with excellent communication skills, analytical thinking, and a customer-centric approach.About the RoleAs a key member of our team, you will be responsible for developing and implementing...
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Customer Service Operations Manager
vor 1 Monat
Zürich, Zürich, Schweiz FELFEL VollzeitWe are looking for a highly skilled Customer Service Operations Manager to join our team at FELFEL. This is a unique opportunity to work in a dynamic and fast-paced environment, where you will be responsible for leading our customer service team and driving business growth.Job DescriptionRole Summary:The Customer Service Operations Manager will oversee the...
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Head of Customer Service
vor 2 Monaten
Zürich, Schweiz FELFEL AG VollzeitYOUR RESPONSIBILITIES:Team Leadership and DevelopmentLead and Motivate: Guide a team of Customer Service Managers to meet and exceed performance targets, fostering a positive and collaborative work environment.Mentorship: Provide coaching and professional development opportunities to team members, enhancing their skills and career growth.Performance...
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Head Of Customer Service
vor 2 Monaten
Zürich, Schweiz FELFEL AG VollzeitYOUR RESPONSIBILITIES:Team Leadership and DevelopmentLead and Motivate: Guide a team of Customer Service Managers to meet and exceed performance targets, fostering a positive and collaborative work environment.Mentorship: Provide coaching and professional development opportunities to team members, enhancing their skills and career growth.Performance...
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Customer Service Team Lead
vor 3 Wochen
Zürich, Zürich, Schweiz FELFEL VollzeitJob Summary: As a Customer Service Team Lead, you will oversee the customer service team, driving efficiency and quality in ticket resolution. You will lead by example, motivating team members to meet performance targets while fostering a positive work environment.About FELFEL: We are a Swiss-based company that specializes in providing hospitality services...
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Zürich, Schweiz Amazon VollzeitCustomer Practice Manager, Professional ServicesThe Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a...
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Head of Customer Service
vor 2 Monaten
Zürich, ZH, Schweiz FELFEL AG VollzeitLocation: Zürich, Switzerland Full-time **IN SHORT** Are you ready for your next challenge? As the head of the Customer Service Team, you will be responsible for setting up efficient tools and processes, analysing support data to identify trends, and implementing strategic improvements across departments and teams - all of this to make sure that our...
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Customer Practice Manager, Professional Services
Vor 4 Tagen
Zürich, Schweiz Amazon VollzeitCustomer Practice Manager, Professional ServicesThe Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead and/or support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy with those customers. The CPM is a...
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Teamleiter Customer Service
vor 3 Wochen
Zürich, Schweiz Electrolux AG VollzeitElectrolux bietet in der Schweiz ein vielfältiges Sortiment an Haushaltsgeräten für die Bereiche Küche und Wäschepflege sowie Staubsauger und Klimageräte der Marken Electrolux und AEG. Mit unserem Hauptsitz in Zürich und 9 weiteren Standorten setzen sich rund 450 Mitarbeiterinnen und Mitarbeiter täglich für unsere Schweizer Kunden ein.Ihre Rolle:Als...
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Teamleiter:in Customer Service
vor 1 Monat
Zürich, Schweiz Electrolux AG VollzeitSchaffen Sie jeden Tag positive KundenerlebnisseElectrolux bietet in der Schweiz ein vielfältiges Sortiment an Haushaltsgeräten für die Bereiche Küche und Wäschepflege sowie Staubsauger, Klimageräte oder Luftreiniger der Marken Electrolux und AEG. Mit unserem Hauptsitz in Zürich und 9 weiteren Standorten setzen sich rund 450 Mitarbeiterinnen und...
Customer Service Agent
vor 2 Monaten
Customer Care AgentFor our Telecommunication client in the city of Zurich, we are currently looking for a Customer Care AgentThe role is to ensure fast and professional initial clarification and problem solving for technical inquiries from our B2 B customers, while consistently adhering to SLAs and ensuring complete documentation.First level support makes a significant contribution to customer satisfaction by enabling efficient transfer to the 2nd and 3rd levels through precise work and clear communication and contributing to the solution of complex technical issues.Clean and detailed documentation of customer requests and solutions to ensure efficient transfer to 2nd and 3rd level support.Consideration and compliance with different service level agreements (SLAs) when processing requests.Coordinate internal resources to find solutions and ensure OLA/SLA compliance.Support in escalation processing through strong de-escalation skills and targeted communication.Working closely with colleagues from different departments to improve customer service.Experience in technical support, preferably in the field of B2 B customer service and/or telecommunications.High customer and service orientation as well as enjoyment of solving technical problems.Ability to work in a team and the willingness to work in 24/7 shifts.German is a must, other national languages desiredEnglish (basic knowledge at least) is a must
