Tech Support Specialist German Speaker
vor 2 Wochen
Location: Attica, Greece | Work from Home Option Available Interview Deadline: 2026-01-08 | Training Date: 2026-01-12 Relocation Support Your Choice Flight + hotel stay + real estate agency fee covered 250 EUR relocation allowance + real estate agency fee (ideal if self-arranged) Training: 15 days on-site. Base Salary: 1,400 EUR gross/month x 14 times+ Performance Bonus up to 20% ERF: 30975 Who We Are We're hiring for one of the worlds leading names in cybersecurity a multinational powerhouse with dual headquarters in the USA and Czech Republic, home to renowned global brands including Norton, Avast, AVG, Avira, LifeLock, CCleaner, and ReputationDefender. With millions of users trusting our digital protection services, this is your opportunity to join a company thats reshaping online safety while building a future-proof career in tech. Your Role: Tech Support Specialist (German Market) As a Frontline Agent, you'll be the first point of contact for our German-speaking users. Whether they need help with setting up their antivirus software, troubleshooting basic issues, or navigating a subscription renewal, youll be their trusted guide. This is not just support youll actively engage in retaining customers and introducing them to premium services through cross-sell and upsell opportunities. What Youll Do Day to Day Handle ~25 inbound contacts/day (calls & emails) across 7 cutting-edge tools Support German-speaking users with: Product downloads, installations, and activations Account inquiries and subscription renewals Manual purchase guidance Basic troubleshooting via remote support tools Upsell/cross-sell relevant products based on user needs Work toward performance targets and advance to premium technical support (virus removal, device optimization, Ultimate Helpdesk) after proven success Your Profile Language Requirements German: C1 (native or near-native) English: B2+ (for training & internal tools) Experience & Skills Minimum 1 year in customer care or tech support (preferably in tech) Strong oral & written communication Solid PC literacy, with hands-on knowledge of: Windows, macOS, Android, iOS Firewalls, antivirus software, internet applications Typing speed: 25+ WPM with 85% accuracy Whats In It for You? Competitive Package & Bonus 1,400 EUR gross/month base salary per 14 months Up to 20% monthly performance bonus Transportation bonus up to 100.00 EUR per month, proportionally to on-site presence Roughly 24,160 EUR gross/year, including base, transportation, and performance bonus Training & Growth Paid 15-day onboarding (on-site) Clear career path to premium support services Work for a brand recognized as a Great Place to Work Perks & Benefits Private health insurance & exclusive product discounts Free online Greek language courses Regular team events & cultural activities Access to modern offices with lounge areas and social zones Schedule Monday-Friday, Remote from Greece after training Your Hiring Journey Apply online Language proficiency test (German & English) Interviews with our recruitment and client teams Ready to Make an Impact? If you're passionate about tech, thrive in a customer-focused role, and are looking to grow your career with an industry leader this is your moment. Whether you're based in Greece or relocating from abroad, well support you every step of the way. Apply now and help secure the digital world one customer at a time. #J-18808-Ljbffr
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Tech Support Specialist German Speaker
vor 2 Wochen
Zug, Schweiz Boeva Tech VollzeitJoin a Global Leader in Digital Security | Multinational Software CompanyLocation: Attica, Greece | Work from Home Option Available Interview Deadline: 2026-01-08 | Training Date: 2026-01-12 Relocation Support Your Choice: ️ Flight + hotel stay + real estate agency fee covered 250 EUR relocation allowance + real estate agency fee (ideal if self-arranged)...
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Tech Support Specialist German Speaker
vor 1 Woche
Zug, Schweiz Boeva Tech VollzeitJoin a Global Leader in Digital Security | Multinational Software CompanyLocation : Attica, Greece | Work from Home Option Available Interview Deadline: | Training Date: Relocation Support Your Choice: ️ Flight + hotel stay + real estate agency fee covered 250 EUR relocation allowance + real estate agency fee (ideal if self-arranged) Training: 15 days...
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Tech Support Specialist German Speaker
Vor 2 Tagen
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Tech Support Specialist German Speaker
vor 2 Wochen
Zug, Schweiz Boeva Tech VollzeitJoin a Global Leader in Digital Security | Multinational Software CompanyLocation: Attica, Greece | Work from Home Option Available Interview Deadline: 2026-01-08 | Training Date: 2026-01-12 Relocation Support Your Choice: ️ Flight + hotel stay + real estate agency fee covered 250 EUR relocation allowance + real estate agency fee (ideal if self-arranged)...
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Tech Support Specialist German Speaker
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German-Speaking Tech Support Specialist
vor 2 Wochen
Zug, Schweiz Boeva Tech VollzeitA multinational cybersecurity company is seeking a Tech Support Specialist for the German market. You will assist users with product issues, guide them through the setup process, and engage in upselling premium services. Ideal candidates should have at least 1 year of customer care or tech support experience, solid communication skills, and fluency in...
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Tech Support Specialist German Speaker
vor 2 Wochen
Zug, Zug, Schweiz e6ad62e1-07f5-4a03-93e5-a18774797a07 Vollzeit € 24'160 - € 28'000 pro JahrJoin a Global Leader in Digital Security | Multinational Software CompanyLocation: Attica, Greece | Work from Home Option AvailableInterview Deadline: | Training Date: Relocation Support Your Choice: Flight + hotel stay + real estate agency fee covered250 EUR relocation allowance + real estate agency fee (ideal if self-arranged)Training: 15 days on-site.Base...
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German-Speaking Tech Support Specialist
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Legal Tech Adoption Specialist
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Customer support specialist
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Zug, Schweiz Tangem AG VollzeitTangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC.Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the...
