Tech Support Specialist German Speaker

vor 2 Wochen


Zug, Schweiz Business Intelligence Sales Consultants Vollzeit

Tech Support Specialist German Speaker (Greece) at Business Intelligence Sales Consultants Location: Attica, Greece | Work from Home option available Interview Deadline: 2026-01-08 | Training Date: 2026-01-12 Relocation Support: Flight + hotel stay + real estate agency fee covered; 250 EUR relocation allowance + real estate agency fee (ideal if self-arranged) Training: 15 days on-site. Base Salary: 1,400 EUR gross/month (×14) + Performance Bonus up to 20% ERF: 30975 Who We Are We’re a leading cybersecurity multinational with dual headquarters in the USA and Czech Republic, home to global brands like Norton, Avast, AVG, Avira, LifeLock, CCleaner, and ReputationDefender. Your Role: Tech Support Specialist (German Market) As a Frontline Agent, you’ll be the first point of contact for our German‑speaking users. You’ll help with software setup, basic troubleshooting, subscription renewals, and promote premium services through cross‑sell and upsell opportunities. What You’ll Do Day to Day Handle ~25 inbound contacts/day (calls & emails) across 7 tools Support German‑speaking users with: Product downloads, installations, activations Account inquiries and subscription renewals Manual purchase guidance Basic troubleshooting via remote support tools Upsell/cross‑sell relevant products based on user needs Work toward performance targets and advance to premium technical support after proven success Your Profile Language Requirements German: C1 (native or near‑native) English: B2+ (for training & internal tools) Experience & Skills Minimum 1 year in customer care or tech support (preferably in tech) Strong oral & written communication Solid PC literacy with hands‑on knowledge of: Windows, macOS, Android, iOS Firewalls, antivirus software, internet applications Typing speed: 25+ WPM with 85% accuracy What’s In It for You? Competitive Package & Bonus 1,400 EUR gross/month base salary ×14 months Up to 20% monthly performance bonus Transportation bonus up to 100 EUR per month (proportional to on‑site presence) Roughly 24,160 EUR gross/year, including base, transportation, and bonus Training & Growth Paid 15‑day onboarding (on‑site) Clear career path to premium support services Work for a brand recognized as a Great Place to Work Perks & Benefits Private health insurance & exclusive product discounts Free online Greek language courses Regular team events & cultural activities Access to modern offices with lounge areas and social zones Schedule Monday‑Friday, Remote from Greece after training Your Hiring Journey Apply online Language proficiency test (German & English) Interviews with our recruitment and client teams If you’re passionate about tech, thrive in a customer‑focused role, and want to grow with an industry leader, this is your moment. Whether you’re based in Greece or relocating from abroad, we’ll support you every step of the way. Apply now and help secure the digital world one customer at a time. #J-18808-Ljbffr



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