Technical Account Manager
vor 19 Stunden
DESCRIPTION
At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless and more. The TAM works with customers as a trusted advisor and has a direct impact in how they gain the most value from AWS services and the cloud technology that supports their business goals.
As we continue to rapidly expand AWS's Enterprise Support organization by averaging 30% - 40% revenue growth/year, you'll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You'll work with talented cloud technologists whilst expanding your knowledge of AWS products. You'll also have the chance to receive mentorship and gain AWS certifications for global & regional impact.
The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
- Develop trusting relationships with customers, understand their business needs/drivers, review service disruptions, provide monthly/quarterly metrics and assist with pre-launch planning.
- Utilize technical skills to investigate difficult support cases and technical challenges.
- Understand operational parameters and troubleshooting process for customer issues and escalations.
- Advocate for customer needs to overcome adoption blockers and drive new feature development.
- Improve customer capabilities by running workshops, operations and architecture reviews.
- Ensure AWS environments remain operationally healthy whilst reducing costs and recommending efficiencies to mitigate risks in customer operations plans and product adoption.
- Work with customers across all levels from developers through to C-Suite executives.
- Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
BASIC QUALIFICATIONS
- Experience with operational parameters and troubleshooting for two of the following technical domains: Compute/Storage/Networking/CDN/Databases/DevOps/Big Data and Analytics/Security/Applications Development in a distributed systems environment.
- Working with engineering/technology teams for large customers or a major segment of a large entity in the Public Sector, Enterprise or Start-up industry.
- Fluency in both written and spoken German.
PREFERRED QUALIFICATIONS
- Internal enterprise or external customer-facing experience as technical lead.
- Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s).
- Experience in operational services or support environment (Note: this is not a 24x7 on call operations role).
- Experience engaging management stakeholders on technical, operational or business strategic decisions.
- Experience with AWS services and/or other cloud offerings.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. #J-18808-Ljbffr
-
Technical Account Manager
vor 1 Monat
Zürich, Schweiz iO Associates VollzeitTechnical Account Manager - SwitzerlandSwitzerland (mainly Zurich)Remote (aside from visits to customer sites of course)Up to CHF 100kDo you have a background in Audio Visual Integration & Design? Do you have a passion for people and a want to support both engineers and clients along their AV integration journey? If YES and you're residing in Switzerland...
-
Technical Account Manager
vor 2 Monaten
8004 Zürich, ZH, Schweiz TS Imagine Vollzeit**_About the job_** TS Imagine, the world's leading provider of real-time trading, portfolio and risk management solutions for the financial services industry, is looking for a Technical Account Manager to join our growing team. Technical Account Managers are the primary point-person for their accounts who forge strong relationships and help clients grow...
-
Sr. Technical Account Manager, Strategic Accounts
vor 4 Wochen
Zürich, Schweiz ENGINEERINGUK VollzeitSr. Technical Account Manager, Strategic AccountsSector: Sales and Business DevelopmentRole: ManagerContract Type: PermanentHours: Full TimeDESCRIPTIONAt AWS Enterprise Support we're looking for a Senior Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute,...
-
Sr. Technical Account Manager, Strategic Accounts
vor 4 Wochen
Zürich, Schweiz Amazon VollzeitSr. Technical Account Manager, Strategic AccountsAt AWS Enterprise Support we’re looking for a Senior Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more....
-
Sr. Technical Account Manager, Strategic Accounts
vor 2 Wochen
Zürich, Schweiz Amazon VollzeitSr. Technical Account Manager, Strategic AccountsAt AWS Enterprise Support we’re looking for a Senior Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more....
-
Technical Account Manager
vor 1 Monat
Zürich, Schweiz Amazon VollzeitTechnical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless...
-
Zürich, ZH, Schweiz AWS EMEA SARL (Switzerland Branch) VollzeitExperience in technical engineering - Knowledge of of cloud based architecture, cloud services and experience in customer facing roles At AWS Enterprise Support we’re looking for a Senior Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage,...
-
Technical Account Manager
vor 19 Stunden
Zürich, Schweiz Amazon VollzeitTechnical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless...
-
Technical Account Manager
vor 19 Stunden
Zürich, Schweiz AWS EMEA SARL (Switzerland Branch) VollzeitExperience with operational parameters and troubleshooting for two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment Working with engineering/ technology teams for large customers or a major segment of a large entity in the...
-
Technical Account Manager
vor 3 Monaten
Zürich, ZH, Schweiz Sevensense Robotics Vollzeit**Your mission**: - Manage one of our market verticals: identify key players and their needs, and generate leads to grow the sales in your vertical - Serve as the primary point of contact for all matters specific to your accounts: - Build and maintain strong, long-lasting customer relationships - Develop sales opportunities by leveraging our success...
-
Technical Account Manager
vor 19 Stunden
Zürich, Schweiz Aspectra AG VollzeitBist Du bereit für eine spannende und abwechslungsreiche Herausforderung als Technical Account Manager bei der aspectra AG, einem führenden Schweizer Anbieter von Secure Hosting und Managed IT Services?Wir suchen engagierte Teammitglieder, die mit Leidenschaft, Fachkompetenz und innovativen Ideen unsere Kunden begeistern können.Idealerweise hast Du...
-
Technical Account Manager
vor 1 Tag
Zürich, Schweiz aspectra AG VollzeitBist Du bereit für eine spannende und abwechslungsreiche Herausforderung als Technical Account Manager bei der aspectra AG, einem führenden Schweizer Anbieter von Secure Hosting und Managed IT Services? Wir suchen engagierte Teammitglieder, die mit Leidenschaft, Fachkompetenz und innovativen Ideen unsere Kunden begeistern können. Idealerweise hast Du...
-
Technical Account Manager
vor 1 Tag
Zürich, Schweiz aspectra AG VollzeitBist Du bereit für eine spannende und abwechslungsreiche Herausforderung als Technical Account Manager bei der aspectra AG, einem führenden Schweizer Anbieter von Secure Hosting und Managed IT Services? Wir suchen engagierte Teammitglieder, die mit Leidenschaft, Fachkompetenz und innovativen Ideen unsere Kunden begeistern können. Idealerweise hast Du...
-
Technical Account Manager
vor 4 Monaten
Zürich, ZH, Schweiz AWS EMEA SARL (Switzerland Branch) VollzeitExperience with operational parameters and troubleshooting for two of the following technical domains: Compute/ Storage/ Networking/ CDN/ Databases/ DevOps/ Big Data and Analytics/ Security/ Applications Development in a distributed systems environment - Working with engineering/ technology teams for large customers or a major segment of a large entity in...
-
Account Manager/Senior Account Manager, AWS
vor 19 Stunden
Zürich, Schweiz Amazon VollzeitAccount Manager/Senior Account Manager, AWS (UAE Nationals Only), MENATAmazon Web Services (“AWS”) is the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government...
-
Zürich, Schweiz Amazon VollzeitSr. Technical Account Manager, Strategic Industries - Financial ServicesAt AWS Enterprise Support we’re looking for a Sr Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
-
Inside Regional Account Manager
vor 4 Monaten
Zürich, ZH, Schweiz Fortinet Vollzeit**Internal Regional Account Manager - Switzerland** **Office Zurich** In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in...
-
Technical Account Manager
vor 19 Stunden
Zürich, Schweiz Amazon VollzeitTechnical Account Manager (German speaking), AWS Enterprise SupportAt AWS Enterprise Support, we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, serverless...
-
Inside Regional Account Manager
vor 1 Woche
Zürich, Schweiz Fortinet, Inc. VollzeitInternal Regional Account Manager - SwitzerlandIn this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage...
-
Inside Regional Account Manager
vor 3 Monaten
Zürich, Schweiz Fortinet VollzeitInternal Regional Account Manager - Switzerland In this key role, you will manage, direct and drive direct sales into Commercial Accounts. Create and implement strategic plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers in Commercial accounts and leverage...
