Technical Account Manager

vor 1 Monat

Zürich, Schweiz iO Associates Vollzeit

Technical Account Manager - Switzerland

Switzerland (mainly Zurich)

Remote (aside from visits to customer sites of course)

Up to CHF 100k

Do you have a background in Audio Visual Integration & Design? Do you have a passion for people and a want to support both engineers and clients along their AV integration journey? If YES and you're residing in Switzerland this may be the perfect role for you

Expertise Required:

  • Expertise: Hands-on system integration experience in the ProAV industry + project/account management experience.
  • Experience: 5 to 10 years in Audio Visual integration and design.
  • Education: A Bachelor's degree in Electronics is highly desirable, or another technical degree.
  • Language: Fluent German, and Fluent English.

Core Responsibilities:

  • Relationship: Foster and manage connections with several technical teams internally, as well as clients.
  • Product: Showcase their latest innovations and their integration benefits.
  • Feedback: Engage in discussions regarding product enhancements or modifications.
  • Research: Spearhead research in specific product groups upon marketing requests.
  • Initiative: Reach out to managers regarding project completions.
  • Hands-on: Support the process from a project management perspective end-to-end, from system design to system installation and commissioning.
  • Project support: Aid consultants/dealers with project or tender support.
  • Hands-on support: Provide troubleshooting assistance in collaboration with our Application Engineers/Technical Services Director.

Additional Duties:

  • Training: Deliver technical training on-site for the sales team on your expertise.
  • Attend shows: Participate in dealer shows, trade shows, and other events.
  • Problem Solver: Step in for troubleshooting, RMA, and Driver call logs when challenges persist beyond several entries.
  • Quality Checker: Oversee the translations of our technical documentation when needed.
  • Reporting Tasks: Communicate timelines and outcomes of client visits, on-site troubleshooting, and projects to the relevant parties.

Benefits:

  • Skill Enhancement: Access to extensive training programs, both education and certification based.
  • Company car: Your own company car for all your professional journeys.
  • Tech Gear: A laptop and phone to keep you connected and efficient.
  • Home office: This is a remote-first role Aside from your visits to the clients of course.
  • Travel: Opportunity for international travel With teams located across Europe you will be undertaking visits to other sites.

If this sounds like a match for your skills and interests then apply here with an up-to-date CV and I'll be in touch if there's a match

Please note that German fluency and Swiss residence are required for the position, candidates without both of these cannot be considered and will not be reviewed.

Evelyn Hay - Recruitment partner

#J-18808-Ljbffr

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