Customer Service Coordinator
vor 1 Tag
The Customer Service Coordinator will support the SGS LabTox entity in its day-to-day back-office administrative tasks and reception.
SPECIFIC RESPONSIBILITIES- Handle all back-office activities.
- Ensure daily phone follow-up with clients.
- Prepare, control, register, and send out invoices to customers.
- Provide administrative support to operations activities.
- Liaise with the laboratory supervisor to coordinate the activities.
- Support the organization of events such as trainings of externals.
- Assist and work on various projects apart from main activities.
- Ensure appropriate filing and archiving.
- Ensure the absolute compliance of actions with the Code of Integrity.
- 5 years of experience.
- Good command of MS Office tools and MS Outlook.
- Fluent in French and German; Italian and/or English are a plus.
- Reliable, flexible, and accurate.
- Team-oriented.
- Good communication skills (oral and written).
- Certificate of in-company trainer for apprentices (would be a plus).
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