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Senior Accountant
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Senior Station Manager
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Senior Account Manager
vor 3 Monaten
Senior 4+ years Fulltime Location is discussible
Weekly Hours: 40 hours
Tasks- Ensure prompt response to requests. Provide explanations on operational activities and level of service to clients and partners. Control the timing and exchange of necessary information.
- Negotiate and find compromises. Facilitate effective communication and problem-solving coordination between clients, support, and development teams.
- Help formulate tasks. Supervise and guide less experienced team members, as well as train functional teams.
- Organize incoming information. Ensure consistency in the provision of services and compliance with contractual requirements.
- Collect, analyze, and present statistical data and trends related to service level compliance and operational efficiency.
- Build long-term relationships with clients based on their strategic objectives.
- Work a lot and fast ― the work can be intense, and the schedule is irregular.
- Participate in the improvement and optimization of the unit’s activities.
- At least 4 years of experience as an Account Manager in the IT field or as an IT entrepreneur.
- The desire to study, master, and structure information and highlight insights quickly and independently.
- Understand real requests behind short formulations and be able to formulate the right counter-questions.
- Outstanding communication skills, stress tolerance, experience, and creativity in conflict resolution.
- Strong skills in working with a large flow of information, prioritization, and problem-solving. The ability to cope with a dynamic workload by proactively broadcasting intermediate results.
- Initiative and desire to improve current and build new processes and approaches.
- Fluency in oral and written Russian and English (C1).
- Technical background.
- The experience of entrepreneurship.
- Experience working with clients in different time zones.
- Experience in fintech and cryptocurrencies.
- Experience in interaction with stakeholders.
- Willingness to discuss relocation to Georgia.
- The ability to work from anywhere in the world.
