Event Registration Specialist Global Programming Group

Vor 3 Tagen

Genf, Schweiz TN Switzerland Vollzeit

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Event Registration Specialist Global Programming Group, GenevaClient:

World Economic Forum

Location:

Geneva

Job Category:

Hospitality

Job Reference:

48422bc8c26b

Job Views:

9

Posted:

21.01.2025

Expiry Date:

07.03.2025

Job Description:

The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation. The Forum engages the foremost political, business, and other leaders of society to shape global, regional and industry agendas.

Why we are recruiting

The World Economic Forum provides its stakeholders with a platform to engage with the Forum, each other, and the public through in-person and virtual meetings. The Global Programming Group is the central team responsible for stewardship of the Forum’s world-class events and dedicated to providing consistent events architecture and services to support the Forum’s value proposition and impact agenda.

Reporting Lines & Interactions

The Event Registration Specialist will report to the Head of Event Technology within the Global Programming Group and will work closely with Digital Success and IT teams, as well as other staff across the Group and the broader institution.

Breakdown of main responsibilities

  1. 70% Coordination and administrative support
  2. 15% Project management
  3. 15% Events planning and logistics

The successful candidate will be assessed on

  1. Coordinating participant relations with Account Managers and internal teams for major Forum virtual and in-person meetings.
  2. Managing various mailboxes daily, including information requests, registration validation and processing registrations.
  3. Issuing event participation invoices and related support.
  4. Producing and distributing Forum security badges for meetings.
  5. Interacting with various stakeholders and managing preparations and delivery of registration and participant services for events.
  6. Collaborating with Forum teams to accelerate the adoption of virtual tools for events.
  7. Providing consultation and training to colleagues on available technology and best practices for access control, registration, and event delivery.
  8. Providing administrative support (data updates, documentation creation and updating).
  9. Assisting with the Forum’s database transformation and managing related projects.

Preferred Requirements and Experience

  1. University undergraduate degree in business, media, communications, event management, hospitality, or other relevant fields.
  2. One to three years of relevant professional experience in the event, hospitality or other service industry.
  3. Proven experience thriving in a multicultural work setting that is highly collaborative.
  4. Problem-solving and proactive mindset.
  5. Excellent project management, coordination, and organizational skills.
  6. Quality orientated. Experience in data entry/quality control would be a plus.
  7. Preferred in-depth familiarity with Salesforce or similar CRM tools.
  8. Experience in training and support for digital products.
  9. Fluency in English, with excellent written, digital and verbal communication skills.
  10. Willing to travel to meetings up to 25% of the year.

Why work at the Forum:

The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world. Join us and become a driver for positive change

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