Sales Support

vor 2 Wochen


Stäfa, Schweiz easylearn schweiz ag Vollzeit
Aufgaben
  • Erst- und Second-Level-Support für interne und externe Anwender
  • Bearbeitung und Dokumentation von IT-Anfragen über ein Ticketsystem
  • Analyse und Behebung von Hard- und Softwareproblemen
  • Unterstützung bei der Administration von IT-Systemen und Netzwerken
  • Installation, Konfiguration und Wartung von Arbeitsplatzsystemen (Windows, macOS)
  • Schulung und Unterstützung der Mitarbeiter in IT-relevanten Themen
  • Zusammenarbeit mit anderen IT-Partnern zur Problemlösung
  • Erstellung und Pflege von IT-Dokumentationen und Anleitungen
Qualifikationen
  • Abgeschlossene Ausbildung im IT-Bereich (z. B. Informatiker EFZ, IT-Supporter, Systemtechniker, Plattformentwickler) oder vergleichbare Qualifikation
  • Erfahrung im 1st- und 2nd-Level-Support
  • Fundierte Kenntnisse in Windows- und Mac-Betriebssystemen sowie Microsoft 365
  • Erfahrung mit IT-Support-Tools und Ticketing-Systemen
  • Grundkenntnisse in Netzwerktechnik (TCP / IP, VPN, WLAN, DNS)
  • Hohe Serviceorientierung und Freude am direkten Kontakt mit Anwendern
  • Strukturierte und lösungsorientierte Arbeitsweise
  • Gute Kommunikationsfähigkeiten in Deutsch und idealerweise Englisch
  • Freundliches und gepflegtes Auftreten
Unser Angebot
  • Dynamisches Umfeld: Wir wachsen und du kannst aktiv mitgestalten Moderne Arbeitsumgebung und innovative Technologien
  • Weiterbildungsmöglichkeiten: Wir fördern deine Entwicklung und bieten Schulungen an
  • Modernes Arbeiten: Flexible Arbeitszeiten, Remote-Möglichkeiten und spannende IT-Projekte
  • Attraktive Anstellungsbedingungen: Attraktive Vergütung, Zusatzleistungen und ein kollegiales Team

Jetzt bewerben: Wir freuen uns auf Ihre Bewerbung

Für Rückfragen steht Ihnen Herr Dieter Minder gerne zur Verfügung.

Wir freuen uns darauf, Sie kennenzulernen

#J-18808-Ljbffr

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