Sales Support
vor 2 Wochen
- Erst- und Second-Level-Support für interne und externe Anwender
- Bearbeitung und Dokumentation von IT-Anfragen über ein Ticketsystem
- Analyse und Behebung von Hard- und Softwareproblemen
- Unterstützung bei der Administration von IT-Systemen und Netzwerken
- Installation, Konfiguration und Wartung von Arbeitsplatzsystemen (Windows, macOS)
- Schulung und Unterstützung der Mitarbeiter in IT-relevanten Themen
- Zusammenarbeit mit anderen IT-Partnern zur Problemlösung
- Erstellung und Pflege von IT-Dokumentationen und Anleitungen
- Abgeschlossene Ausbildung im IT-Bereich (z. B. Informatiker EFZ, IT-Supporter, Systemtechniker, Plattformentwickler) oder vergleichbare Qualifikation
- Erfahrung im 1st- und 2nd-Level-Support
- Fundierte Kenntnisse in Windows- und Mac-Betriebssystemen sowie Microsoft 365
- Erfahrung mit IT-Support-Tools und Ticketing-Systemen
- Grundkenntnisse in Netzwerktechnik (TCP / IP, VPN, WLAN, DNS)
- Hohe Serviceorientierung und Freude am direkten Kontakt mit Anwendern
- Strukturierte und lösungsorientierte Arbeitsweise
- Gute Kommunikationsfähigkeiten in Deutsch und idealerweise Englisch
- Freundliches und gepflegtes Auftreten
- Dynamisches Umfeld: Wir wachsen und du kannst aktiv mitgestalten Moderne Arbeitsumgebung und innovative Technologien
- Weiterbildungsmöglichkeiten: Wir fördern deine Entwicklung und bieten Schulungen an
- Modernes Arbeiten: Flexible Arbeitszeiten, Remote-Möglichkeiten und spannende IT-Projekte
- Attraktive Anstellungsbedingungen: Attraktive Vergütung, Zusatzleistungen und ein kollegiales Team
Jetzt bewerben: Wir freuen uns auf Ihre Bewerbung
Für Rückfragen steht Ihnen Herr Dieter Minder gerne zur Verfügung.
Wir freuen uns darauf, Sie kennenzulernen
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