Senior Customer Manager Contract Logistics

Vor 2 Tagen


Zürich, Schweiz TN Switzerland Vollzeit
Senior Customer Manager Contract Logistics (w/m/d), Zurich

dbschenker

Zurich, Switzerland

Your tasks

  1. Fachliche Steuerung und Betreuung der Customer Manager in der jeweiligen Area
  2. Führung und Entwicklung von Bestandskunden der Contract Logistics
  3. Auswahl, Entwicklung und Abschluss von Neugeschäften mit Bestandskunden, sowie Aufbau und Steuerung von operativen Verbesserungs- und Innovationsprojekten
  4. Sicherstellung der lokalen und regionalen Umsetzung der Kundenentwicklungsstrategie
  5. Leitung der Kundenkommunikation inkl. Eskalationsmanagement über den gesamten Lebenszyklus
  6. Einarbeitung von Änderungen und Förderung von Verbesserungen in enger Zusammenarbeit mit dem Kundenmanagementteam
  7. Sicherstellung der Integrität der Lösungen sowie deren Dokumentation
  8. Vorantreibung von Standards sowie Standardisierung von Prozessen
  9. Identifizierung von Geschäftspotentialen und potenziellen Zusatzdienstleistungen
  10. Ausbau und Pflege eines stabilen internen und externen Netzwerks, durch Besuch von Messen, Logistik Round Tables und Social Media Präsenz
  11. Regelmäßige Abstimmung und Koordination mit den wichtigen Stakeholdern

Requirements

Was Dich auszeichnet:

  1. Erfolgreich abgeschlossenes Hochschulstudium, vorzugsweise im Bereich Logistik
  2. Langjährige erfolgreiche Berufserfahrung in der Kontraktlogistik in einer vergleichbaren Funktion
  3. Umfassende Erfahrung und nachweisliche Erfolge in der Betreuung von Groß- und Mittelstandskunden
  4. Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
  5. Versierter und sicherer Umgang mit dem gängigen MS Office Paket und Projektmanagement Tools
  6. Kenntnisse im Bereich QM und KVP (Kaizen, 5S, Six Sigma)
  7. Verhandlungsstärke, Konfliktfähigkeit und Qualitätsbewusstsein
  8. Kommunikations- und Präsentationsstärke, sowie sehr gute analytische und konzeptionelle Fähigkeiten in Kombination mit stark ausgeprägtem unternehmerischem Handeln und Denken
  9. Ausgeprägte Reisebereitschaft

Benefits

Flexibles und mobiles Arbeiten, Gesundheit und Fitness, Individuelle Weiterentwicklung, Rabatte und Aktionen

Our offer

Bei DB Schenker bist Du Teil eines globalen Logistiknetzwerks, das die Welt verbindet. Ein Netzwerk, das es Dir ermöglicht, Deine Karriere aktiv mitzugestalten und Dich dazu anspornt neue Wege zu gehen. Mit mehr als Kolleginnen und Kollegen weltweit heißen wir Vielfalt willkommen und wachsen mit den Erfahrungen, Perspektiven und Fähigkeiten jedes Einzelnen. Gemeinsam sind wir hier, um zu bewegen.

#J-18808-Ljbffr

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