Senior SAP Logistics Consultant for Support

Vor 2 Tagen

Zürich, Schweiz TN Switzerland Vollzeit

Senior SAP Consultant for Support / Logistics

For our support team in Wrocław we are looking for Senior SAP Support Consultants. As a SAP Support Consultant, you will be responsible for providing expert support and troubleshooting assistance for SAP applications within our customers' organization. We are looking for seniors with a deep understanding of standard logistics modules, strong problem-solving skills, and effective communication with key-users and other stakeholders of our international customers.

Responsibilities and tasks:

  • 2nd level support for SAP users in various countries (Ticket based)
  • 3rd level support for SAP standard modules, custom adjustments and proaxia products
  • Detailed problem analysis (debugging, customization) to develop solution proposals
  • Implementation of small projects and change requests in response to specific customer needs
  • Data and system administration
  • Maintaining the customer relationship for support topics
  • Regular data analysis and reporting on tickets
  • Fostering the growth of juniors in the team

Our offer:

  • Work in an international environment
  • Development opportunities - you will work with industry experts from proaxia and SAP team
  • Knowledge transfer by associates with many years of experience in SAP
  • 8-hour working time model from 7:00 to 18:00 Mon-Fri
  • Life insurance and private medical care
  • Access to the MyBenefit cafeteria platform
  • Supportive team that focuses on sharing knowledge & solving issues together. We enjoy office parties, local and international integration events and barbecue on the office roof

Your profile:

  • 5+ years of experience as SAP Consultant or SAP Supporter
  • Deep knowledge and experience in Logistics and SD, MM modules
  • Fluent in English & Polish
  • An open mind focused on excellent customer service
  • Open to learning new modules and processes, readiness to broaden knowledge and go deep into details within our solutions
  • High-level communication skills and a team-oriented approach
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