Account Manager Amazon, Lausanne
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We have an immediate opening for our EMEA (Europe Middle East & Africa) Headquarters in Bussigny, Switzerland for a:
Account Manager (Amazon)
Look around your home, and you'll find us everywhere:
In your kitchen, living room, bedroom, bathroom, garage and outdoors. We are already making your everyday lives better. How are we achieving this? We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. And whether you are just starting your career or in need of a new challenge, we recognize, develop, and empower talent
Helen of Troy (NASDAQ: HELE) is a global designer, developer, and worldwide marketer of well recognized and widely trusted brands including OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, and Drybar.
Together, we build innovative and useful products that elevate people's lives everywhere every day
About the role
As the sales Account Manager, you will develop the Sales on the Amazon platform for WB in Europe. You will serve as the primary point of contact for all matters related to Amazon, both within Helen of Troy and externally.
You will oversee Amazon operations in all active countries, including the UK, Germany, France, Italy, Spain, the Netherlands, Belgium, Sweden, and Poland.
The primary objective is to significantly increase our market share through sustainable and profitable sales across all Wellness & Beauty categories. Achieving this goal necessitates a comprehensive understanding of Amazon's operational framework across various organizational levels, as well as a thorough knowledge of effective digital activation programs and their implementation strategies.
What you’ll do in the role
Strategy & Business Expansion
- Develop new business opportunities to maximize short and long-term profit potential
- Successfully implement Commercial Strategy to gain revenue
- Define portfolio optimization, category growth, and analysis
- Work with the different teams to build our 3 years development growth plan with Amazon
- Actively participate in the Global account team
- Lead the strategy within existing accountabilities to better align the business across the whole of EMEA, identifying and utilizing synergies across sales teams
- Ensure improvement projects with logistic experts
- Lead conversation on business model for hybrid markets (MEA) and Direct Imports
Account Management
- Vendor Manager & Brand Specialist daily negotiation and relationship building, implementing yearly agreements done by Sales Director
- Accountable for Amazon business metrics (PCOGS, net receipt, LBB, VLLT)
- Manage & Monitor KPI’s to meet Amazon sales equation (GV / Conversion / ASP / LBB) per market
- Steer all the digital sales tools with appropriate teams (AMS, Vine, Content…) that allow sales to improve on Amazon
- Vendor Central expert: Keep abreast of intranet inside out, prices, ARA, order intake, EDI implementation, agreements, chargeback management, Vine, etc.
- Activation plan
- Work with digital marketing and demand teams to build integrated annual promotional plan
- Lead with AMS Manager & dedicated agency for key markets and develop investment planning
- Develop ROI dashboard to ensure incrementality and profitability for promotions, events, AMS…
Supply chain & Logistics
- Forecast: own the unit forecast working directly with demand team
- Liaise with supply chain and Amazon InStock managers on product forecast to anticipate Amazon demands and peak periods in order to maximize service level and reduce Out of stock
Track & Support Director of Sales
- Periodically reporting on pre-defined KPI’s (invoice sales, trade, ACM)
- Presenting and implementing gap-closing initiatives in case needed
- Track price enforcement in the market across 1P-3P
What will help you do the job well
- University Degree or comparable commercial education with at least 7+ years’ Account Management experience within (international) FMCG or CE, preferably A-brands
- Proven track record managing retailers
- Excellent knowledge in Retail scene
- Excitement about joining a midsize yet growing company with fast-growing brands
About you
Our ideal candidate is a self-starter, driven and passionate individual with exceptional communication skills. You have the flexibility to work in a small yet fast-growing organization, possess strong analytical and detail-oriented thinking, can work with a good level of autonomy and foster relationships with cross-functional teams.
About us
Many of our products rank as #1 brand in their category- we are proud to be market leaders. Behind all these achievements stand exceptionally talented and passionate associates. We are a dynamic mid-size multinational company that offers challenges and opportunities equal to your talents and abilities. Our 15+ locations elicit unique team cultures; our powerful brands are marketed in approximately 75 countries.
If you want to join us on this journey you can find out more on /emea. You can also find us on our career website or on social media platforms.
What do we offer?
- Competitive compensation package depending on experience and skills
- Flexible work policy with regards to working hours and work from home
- Modern office with collaborative workspaces
- Employee assistance counselling line
- Employee discounts on all our EMEA products
- Lunch and Learns, a super motivated Learning & Development team delivering hard and soft skills training to challenge yourself and full access to a learning platform, where you can choose over thousands of courses to satisfy your hunger for knowledge
- Company closure between Christmas and New Year’s
- Employee Stock Purchase Plan
- The chance to work in an international, diverse, and inclusive environment
Sound like a perfect fit?
If you’re seeking an exciting professional position in a dynamic international environment and be empowered to inspire fresh ideas, then Helen of Troy wants to get to know you
Next Steps: We will ask you to complete a quick survey as we would love to get to know you by learning more about your experience and skills. If your application is selected, we will reach out to you ASAP for a first informal introductory call.
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