Administrative Expert Customer Service

vor 3 Wochen

Basel, Schweiz RM IT Professional Resources AG Vollzeit

Administrative Expert Customer Service - Pharma, German vacancy for our Basel based client in the Pharma sector. Your tasks: Ensure timely and accurate processing of customer orders (prescription medicines) including monitoring and invoicing. Handle incoming telephone and written customer inquiries in German (French, Italian, English as a plus). Process customer complaints and returns efficiently. Update price lists and order forms regularly. Coordinate with the warehouse on all sales-related matters. Your experience/knowledge: Commercial qualification. Experience with SAP, specifically SD and MM modules, along with MS Office proficiency. Minimum of 2 years' experience in a similar role, preferably in the pharmaceutical environment. Language skills: German, (French, Italian, English a plus). Your soft skills: Strong customer orientation (both internal and external). Detail-oriented with a precise working style. Open to changes and new developments, demonstrating resilience under pressure. Location: Basel, Switzerland Work setting: Hybrid Sector: Pharma Start: ASAP Duration: 5+ months Workload: 100% Ref.Nr.: BH 23602 Take the next step and send us your resume along with a daytime phone number where we can reach you. Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens, and current work-permit holders for Switzerland. We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application. As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.

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