Aktuelle Jobs im Zusammenhang mit Customer Experience Specialist - Zürich, Zürich - Migros Supermarkt AG
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Customer Experience Specialist
vor 4 Wochen
Zürich, Zürich, Schweiz Zurich Insurance Group VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
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Customer Experience Specialist
Vor 6 Tagen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitPourquoi rejoindre Zürich ?Nous recherchons un Customer Experience Specialist motivé pour se joindre à notre équipe Dynamique et innovante dans le Secteur Direct, Digital & Customer Care.Qui sommes-nous ?Zürich est l'une des marques les plus fortes de l'assurance, avec plus de 1,4 million de clients et clients en Suisse qui font confiance à nos...
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Customer Experience Specialist
vor 4 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care division, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key...
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Customer Experience Specialist
vor 3 Wochen
Zürich, Zürich, Schweiz Zurich Insurance Group VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
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Customer Experience Specialist
vor 4 Wochen
Zürich, Zürich, Schweiz Zurich Insurance Group VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
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Customer Experience Specialist
vor 2 Monaten
Zürich, Zürich, Schweiz H&M Group VollzeitJob OverviewWe are seeking a highly motivated and customer-focused Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will play a key role in delivering exceptional customer service and driving sales growth in our store.Key Responsibilities:Provide outstanding customer service, ensuring that every customer has a positive and engaging...
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Customer Experience Specialist
vor 2 Monaten
Zürich, Zürich, Schweiz Van Cleef & Arpels VollzeitAbout the RoleWe are seeking a highly skilled and experienced Boutique Administrator to join our team at Van Cleef & Arpels. As a key member of our boutique team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our boutique.Key ResponsibilitiesAssist our sales team in managing inventory, maintaining...
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Customer Experience Specialist
Vor 6 Tagen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitIl tuo ruolo: come Customer Experience Advisor, contatterai i nostri clienti in italiano e tedesco, li ringrazierai per la loro fedeltà e li fai sentire in buone mani con te.Le tue attività: svolgerai diverse attività di outbound per ispirare i nostri clienti in questo processo, consiglierai i nostri clienti esistenti in modo apprezzabile, amplierai il...
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Customer Experience Specialist
vor 2 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitDescriviamo il ruoloSei ispirato/a dall'idea di fornire un'esperienza eccellente al cliente insieme al tuo team? Vai a essere la figura di riferimento di Zürich per la fidelizzazione autentica e professionale dei clienti?La divisione Direct, Digital & Customer Care è un importante canale di vendita per Zürich Svizzera e garantisce ai nostri clienti la...
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Customer Experience Advisor
vor 4 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Develop and implement...
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Customer Experience Advisor
vor 1 Monat
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Develop and implement...
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Customs Clearance Specialist
vor 2 Monaten
Zürich, Zürich, Schweiz World Courier Switzerland S.A. VollzeitCustoms Brokerage Specialist RoleWe are seeking a highly skilled Customs Brokerage Specialist to join our team at World Courier Switzerland S.A. This role is responsible for ensuring the efficient and compliant clearance of goods through customs import/export operations.Key Responsibilities:Liaise with customs authorities to manage the customs process from...
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Customer Experience Advisor
vor 1 Monat
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care division, you will be responsible for providing exceptional customer service to our clients in Italian and German.As a Customer Experience...
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Customs Clearance Specialist
vor 2 Wochen
Zürich, Zürich, Schweiz World Courier Switzerland S.A. VollzeitJob SummaryThe Customs Brokerage Specialist plays a critical role in ensuring the efficient and compliant clearance of goods through customs import/export operations.Key ResponsibilitiesLiaise with customs authorities to manage the customs process from start to finish.Ensure compliance with customs regulations and laws.Classify goods for customs declaration...
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Sales Assistant
vor 2 Wochen
Zürich, Zürich, Schweiz Gi Group SA VollzeitJob Title: Sales Assistant - Client Experience SpecialistJob Description: Gi Group SA is seeking a Sales Assistant - Client Experience Specialist to provide exceptional client experience in our stores. The successful candidate will be responsible for delivering on time the required items to the Sales Associates and participating in the maintenance and stock...
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Customs Clearance Specialist
vor 1 Monat
Zürich, Zürich, Schweiz World Courier Switzerland S.A. VollzeitJob SummaryThe Customs Brokerage Specialist plays a critical role in ensuring the efficient and compliant clearance of goods through customs import/export operations.Key ResponsibilitiesLiaise with customs authorities to manage the customs process from start to finish.Ensure compliance with customs regulations and laws.Classify goods for customs declaration...
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Customs Clearance Specialist
vor 3 Wochen
Zürich, Zürich, Schweiz World Courier Switzerland S.A. VollzeitJob SummaryThe Customs Brokerage Specialist is responsible for ensuring the efficient and compliant clearance of goods through customs import/export operations. This role involves coordinating with clients, customs officials, and other stakeholders to manage the customs process from start to finish, ensuring all documentation is accurate and in compliance...
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Sales and Customer Experience Specialist
Vor 7 Tagen
Zürich, Zürich, Schweiz FINELLI VollzeitFINELLI is a leading streetwear brand in Switzerland, dedicated to bringing a unique take on urban high-street fashion. We are seeking a sales associate to join our team at our flagship store in Zurich, who is passionate about fashion and committed to providing exceptional customer service.Key ResponsibilitiesYOUR ROLEProvide individual style and product...
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Customer Experience Advisor
vor 3 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJob DescriptionAre you inspired by the idea of delivering exceptional customer experiences with your team? Do you want to be the face of Zurich, fostering authentic and professional client loyalty?Our Direct, Digital & Customer Care department is a key distribution channel for Zurich Suisse, ensuring our clients receive the best protection in all aspects of...
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Customer Experience Strategy Lead
vor 2 Monaten
Zürich, Zürich, Schweiz Swarovski VollzeitAbout the RoleThis is a unique opportunity to develop and implement a global customer service strategy that drives continuous improvement and innovation. As the Head of Global Customer Experience, you will be responsible for fueling customer-centricity and increasing customer lifetime value.Key ResponsibilitiesWork closely with the Customer Experience...
Customer Experience Specialist
vor 3 Monaten
In dieser Position bist du in der digitalen Produktentwicklung im Bereich Digital Platforms bei CRM & Digital Products für die Sicherstellung der Kundensicht und des Kundenfokus verantwortlich. Du arbeitest eng mit den Produktteams zusammen und bist zentrale Ansprechperson für interne und externe Stakeholder.
Was Sie bewegen- Planung, Entwicklung und Testen von Benutzeroberflächen sowie deren Erfolgsmessung mit geeigneten qualitativen und quantitativen Methoden
- Analyse aktueller UX- und CX-Trends zur Identifizierung von Potenzialen und Initiierung neuer Initiativen
- Sicherstellung, dass Konzepte, Produkte und Dienstleistungen kundenfokussiert entwickelt werden, in enger Zusammenarbeit mit Fachbereichen im Business und der IT
- Analyse von Nutzergruppen, deren Bedürfnissen, Erwartungen & Nutzungskontexten sowie Erforschung, Konzeption und Optimierung von End-to-End-Prozessen oder digitalen Schnittstellen in den Customer Journeys
- Erarbeitung von digitalen Strategien und benutzerzentrierten Touchpoint-Konzepten für digitale Anwendungen
- Erfahrungen in Methoden zur Anforderungs- und Prozessaufnahme, Kenntnisse im Geschäfts- oder Systemdesign und Implementierungsfähigkeiten, z. B. über Innovationsmethoden wie Design Thinking
- Erfahrung in der Arbeit mit KPI-Trees, North Star-Metriken und Analytics-Daten. Evidenzbasiertes Arbeiten ist in deiner DNA
- Teamplayer mit starken Kommunikationsfähigkeiten sowie einer hohen Kunden- und Dienstleistungsorientierung, Verhandlungsgeschick und Argumentations- und Überzeugungsfähigkeit
- Mehrjährige Berufserfahrung im Bereich UX – optimalerweise mit Projektportfolio sowie gute Kommunikation und Präsentation von Inhalten, Strategien und Ergebnissen
- Zentraler Arbeitsort
- Moderne Infrastruktur
- Gesund arbeiten
- Ferienangebote
- Freizeit- und Kulturangebote
- Sport- und Fitnessangebote
Ana-Maria
Erbsland
Talent Acquisition Partner
