Customer Experience Advisor
vor 1 Woche
Are you inspired by the idea of delivering exceptional customer experiences with your team? Do you want to be the face of Zurich, fostering authentic and professional client loyalty?
Our Direct, Digital & Customer Care department is a key distribution channel for Zurich Suisse, ensuring our clients receive the best protection in all aspects of life. As a Customer Experience Advisor, you will contact our clients in French, thank them for their loyalty, and provide them with a sense of security and trust.
Discover why Zurich Suisse is part of the "Top 10" in Switzerland. Join our team and apply as a Customer Experience Advisor FR/DE.
Key Responsibilities- You will perform various outbound activities and engage our clients
- You will advise our existing clients with respect, expand their portfolio with our product range through cross-selling and up-selling, including follow-up
- You will schedule appointments for our client advisors
- You will evaluate client satisfaction, work on continuous quality improvement, and participate in loyalty and re-acquisition management
- If necessary, you will support the entire Direct, Digital & Customer Care department, perform various tasks within different teams, and handle incoming calls
- You have completed a successful commercial or sales training and are ready to follow the AFA (Insurance Intermediary) training
- Preferably, you have experience in the insurance sector
- You have a strong sales personality with ambition and excellent communication skills
- You have a strong orientation towards service and a focus on quality
- You have native-level French and excellent German language skills
Zurich is a strong brand - over 1.4 million clients and customers in Switzerland trust our products and services. Our success is mainly due to our 53,000 employees worldwide, who help our clients understand risks and protect themselves. We offer our employees a flexible working model and numerous opportunities for continuous training. As a Zurich employee, you benefit from many advantages and a positive company culture based on acceptance, diversity, and teamwork.
We promote a culture of diversity and inclusion. Our goals and values are designed to protect, inspire trust, and help our employees reach their full potential. We value and defend what is fair and equal for all, regardless of gender, disability, sexual identity, race, ethnic origin, generation, beliefs, etc. Our processes respect this commitment every day, both in talent search and recruitment. Join our culture by joining Zurich.
-
Customer Experience Advisor
vor 3 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Develop and implement...
-
Customer Experience Advisor
vor 3 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care division, you will be responsible for providing exceptional customer service to our clients in Italian and German.As a Customer Experience...
-
Customer Experience Advisor
vor 2 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Develop and implement...
-
Customer Experience Advisor
vor 3 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Develop and implement...
-
Customer Experience Advisor
vor 3 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care division, you will be responsible for providing exceptional customer service to our clients in Italian and German.Your main...
-
Customer Experience Advisor FR/DE
vor 4 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin our team as a Customer Experience Advisor FR/DEWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor FR/DE. As a Customer Experience Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key...
-
Customer Experience Advisor FR/DE
vor 3 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG VollzeitCustomer Experience Advisor FR/DEVous êtes passionné par l'expérience client et souhaitez contribuer à la réussite de Zurich? Nous recherchons un(e) Customer Experience Advisor FR/DE pour rejoindre notre équipe de Direct, Digital & Customer Care.À propos de l'offreNous sommes à la recherche d'un(e) professionnel(le) motivé(e) pour occuper le poste...
-
Sales Advisor
vor 1 Monat
Zürich, Zürich, Schweiz & Other Stories Vollzeit{"Job Title": "Sales Advisor", "Job Description": "Join Our Team as a Sales AdvisorWe are seeking a highly motivated and customer-focused Sales Advisor to join our team at & Other Stories. As a Sales Advisor, you will be the first point of contact for our customers, providing exceptional service and styling expertise to drive sales and create a personalized...
-
Customer Experience Specialist
vor 2 Wochen
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitJoin Our Team as a Customer Experience AdvisorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care division, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key...
-
Customer Experience Specialist
vor 3 Wochen
Zürich, Zürich, Schweiz Zurich Insurance Group VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
-
Customer Experience Specialist
vor 3 Wochen
Zürich, Zürich, Schweiz Zurich Insurance Group VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
-
Customer Experience Specialist
vor 1 Woche
Zürich, Zürich, Schweiz Zurich Insurance Group VollzeitJoin Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...
-
Customer Experience Specialist
vor 2 Monaten
Zürich, Zürich, Schweiz H&M Group VollzeitJob OverviewWe are seeking a highly motivated and customer-focused Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will play a key role in delivering exceptional customer service and driving sales growth in our store.Key Responsibilities:Provide outstanding customer service, ensuring that every customer has a positive and engaging...
-
Customer Advisor
vor 4 Wochen
Zürich, Zürich, Schweiz betterview AG VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our patients and clients.Key ResponsibilitiesProvide personalized customer service and support to patients and...
-
Customer Advisor
vor 2 Wochen
Zürich, Zürich, Schweiz betterview AG VollzeitÜber unsWir sind ein dynamisches Unternehmen, das sich auf die Entwicklung und den Verkauf von innovativen Lösungen für die Augenheilkunde spezialisiert hat. Unsere Mission ist es, die Lebensqualität unserer Kunden durch hochwertige Produkte und Dienstleistungen zu verbessern.AufgabenAls Customer Advisor bist du der erste Ansprechpartner für unsere...
-
Customer Experience Advisor
vor 10 Stunden
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitQui sommes-nous ?Zurich est une marque forte - plus de 1,4 million de clientes et clients en Suisse font confiance à nos produits et services. Notre succès, nous le devons principalement à nos 53'000 employés qui, répartis dans 210 pays et territoires, aident nos clients à comprendre les risques et à s'en prémunir.Quel est notre objectif ?En tant que...
-
Customer Experience Specialist
vor 11 Stunden
Zürich, Zürich, Schweiz Zürich Versicherungs-Gesellschaft AG Zurich Insurance Company Ltd Zurich Compagnie d'Assurances SA VollzeitDescriviamo il ruoloSei ispirato/a dall'idea di fornire un'esperienza eccellente al cliente insieme al tuo team? Vai a essere la figura di riferimento di Zürich per la fidelizzazione autentica e professionale dei clienti?La divisione Direct, Digital & Customer Care è un importante canale di vendita per Zürich Svizzera e garantisce ai nostri clienti la...
-
Client Advisor
vor 4 Wochen
Zürich, Zürich, Schweiz Gi Group SA VollzeitJob Title: Client AdvisorGi Group SA is seeking a highly skilled Client Advisor to join our team in Zurich. As a Client Advisor, you will be responsible for representing our company with clients in our boutique/stores, providing exceptional customer service, and maximizing sales performance.Responsibilities:Achieve personal sales goals and develop thorough...
-
Retail Advisor
vor 2 Monaten
Zürich, Zürich, Schweiz H&M Group VollzeitJob OverviewWe are seeking a highly motivated and customer-focused Sales Advisor to join our team at H&M Group. As a Sales Advisor, you will play a key role in delivering exceptional customer service and driving sales growth in our store.Key Responsibilities:Provide personalized customer service and ensure a seamless shopping experience for all...
-
Sales Advisor
Vor 3 Tagen
Zürich, Zürich, Schweiz H&M Group VollzeitJob DescriptionWe are seeking a motivated and enthusiastic Sales Advisor to join our team in Zurich. As a Sales Advisor, you will be responsible for providing exceptional customer service, increasing sales, and contributing to creating a positive customer experience.Key Responsibilities:Put our customers first and work actively to increase sales and...
