Customer Experience Specialist

At H&M Group, we're committed to creating a better future for people and the planet. As a Customer Experience Specialist, you'll play a vital role in delivering exceptional service to our customers and contributing to the growth of our business.The ideal candidate is enthusiastic about fashion, quality, and sustainability, with a positive attitude and warmth...

Pourquoi rejoindre Zürich ?Nous recherchons un Customer Experience Specialist motivé pour se joindre à notre équipe Dynamique et innovante dans le Secteur Direct, Digital & Customer Care.Qui sommes-nous ?Zürich est l'une des marques les plus fortes de l'assurance, avec plus de 1,4 million de clients et clients en Suisse qui font confiance à nos...

Il tuo ruolo: come Customer Experience Advisor, contatterai i nostri clienti in italiano e tedesco, li ringrazierai per la loro fedeltà e li fai sentire in buone mani con te.Le tue attività: svolgerai diverse attività di outbound per ispirare i nostri clienti in questo processo, consiglierai i nostri clienti esistenti in modo apprezzabile, amplierai il...

We are seeking an experienced CX Insights Leader to support our Customer Research team at Migros Online. As a key member of our team, you will play a crucial role in driving strategic and tactical customer insights across the organisation.The ideal candidate will have a strong focus on customer-centricity and a proven track record of growing and mentoring...

Job Description:As a key member of the PRAGMATIKE team, the Customer Experience Strategist will play a pivotal role in driving customer satisfaction and loyalty.Key Responsibilities:Develop and implement a customer-centric support strategy to ensure seamless interactions across all communication channels.Collaborate with cross-functional teams to inform...

Migros Online is seeking an experienced Research Lead to support our CX research team in promoting strategic and tactical customer insights across the organisation.About the RoleWe are looking for a skilled professional with a strong focus on customer-centricity to oversee Voice of Customer (VoC) initiatives, ensuring customer feedback and market trends are...

Job SummaryThe Customs Brokerage Specialist plays a critical role in ensuring the efficient and compliant clearance of goods through customs import/export operations.Key ResponsibilitiesLiaise with customs authorities to manage the customs process from start to finish.Ensure compliance with customs regulations and laws.Classify goods for customs declaration...

Customer Experience Strategy LeadWe are seeking a skilled Customer Experience Strategy Lead to support our CX research team in promoting strategic and tactical customer insights across the organisation.The ideal candidate will have a strong focus on customer-centricity and excellent leadership skills to grow and mentor their team.The Customer Experience...

Job Title: Sales Assistant - Client Experience SpecialistJob Description: Gi Group SA is seeking a Sales Assistant - Client Experience Specialist to provide exceptional client experience in our stores. The successful candidate will be responsible for delivering on time the required items to the Sales Associates and participating in the maintenance and stock...

Job DescriptionMigros Online seeks a seasoned Customer Experience Research Lead to drive strategic and tactical customer insights across the organisation. This is a unique opportunity for an experienced professional to make a lasting impact on our company's customer-centric approach.About the RoleWe are looking for a highly skilled individual with excellent...

FINELLI is a leading streetwear brand in Switzerland, dedicated to bringing a unique take on urban high-street fashion. We are seeking a sales associate to join our team at our flagship store in Zurich, who is passionate about fashion and committed to providing exceptional customer service.Key ResponsibilitiesYOUR ROLEProvide individual style and product...

Company OverviewFELFEL is a leading provider of innovative food and coffee solutions for the workplace. With a presence in Switzerland and beyond, we empower companies to offer their employees exceptional culinary experiences.SalaryWe offer an attractive salary package with a competitive annual gross income of CHF 120,000 - 150,000, commensurate with...

Key ResponsibilitiesYou are responsible for ensuring a seamless service experience for our guests, even during peak hours.You contribute to maintaining a high level of quality in our food and beverage offerings.With your gastronomic expertise, you will create memorable experiences for our guests.QualificationsYou have completed your training in the catering...

About the Role:Gi Group SA is seeking a motivated individual to join our team as a Host for a luxury and fashion brand in Zurich. The ideal candidate will have a strong commitment to providing exceptional customer service and a well-groomed appearance.Responsibilities:Welcoming clients and providing a high-end customer experiencePresenting products and...

About GreenTime SAGreenTime SA is a pioneering FoodTech company that revolutionizes the way people eat. We offer employee catering via smart fridges in Switzerland, ensuring fresh meals, snacks, and drinks are always available.As we expand into the Swiss-German market, we're seeking a skilled Customer Success Manager to join our team in Geneva or Zurich. You...

About the RoleThis position is responsible for developing and implementing a global customer service strategy that drives continuous improvement and innovation. The ideal candidate will have a strong background in customer service, operational services, and leadership, with experience in a similar role within an international setting, preferably in...

About the RoleThe Head of Global Customer and Client Service will be responsible for developing, managing, and implementing the global GCCS strategy to drive continuous improvement and innovation. This includes developing and executing strategic directions for global Customer/Client Service & After Sales Service, ensuring alignment with the company's...

Job DescriptionAs a Manager, you will be responsible for:Creating Ownership Opportunities: Inspiring your team to deliver exceptional customer experiences on the sales floor.Talent Development: Guiding the team that provides technical support and training, working in partnership with the business team.Operations Management: Overseeing inventory and visual...

OverviewWelcome to Wemolo GmbH, a forward-thinking company that empowers innovation and personal growth. We are seeking a highly motivated Senior Business Development and Customer Success Specialist to join our team.Salary and BenefitsThe estimated salary for this position is between 80,000 EUR and 120,000 EUR per year, depending on experience and...

Gi Group SA is a leading recruitment agency with a strong presence in the retail sector.We are seeking an experienced and motivated Customer Experience Manager to join our team. This role is ideal for individuals who have a passion for delivering exceptional customer service and leading high-performing teams.Job Description:Estimated Salary: €50,000 -...