Customer Experience Strategist

Job Description:As a key member of the PRAGMATIKE team, the Customer Experience Strategist will play a pivotal role in driving customer satisfaction and loyalty.Key Responsibilities:Develop and implement a customer-centric support strategy to ensure seamless interactions across all communication channels.Collaborate with cross-functional teams to inform...

About the JobThe Customer Success team at SAS is seeking a Customer Success Renewal Strategist to enhance the company's customer retention and renewal strategy. As a key member of the team, you will design and implement programs that optimize customer relationship strategies, boosting the effectiveness and efficiency of loyalty and retention...

Job DescriptionWe are seeking an experienced Customer Insight Strategist to support our CX research team in promoting strategic and tactical customer insights across the organisation.Key Responsibilities:Grow and mentor your team, create a culture of positivity, innovation, performance, and support.Oversee Voice of Customer (VoC) initiatives, ensuring...

About this roleWe are seeking a talented Global Customer Strategist to join our team at Mondelēz International. As a key member of our team, you will be responsible for developing and executing a winning growth strategy for our international customers.Key responsibilitiesPrepare multi-year collaboration frameworks to support customer strategic plans.Develop...

About the RoleThe Head of Global Customer and Client Service will be responsible for developing, managing, and implementing the global GCCS strategy to drive continuous improvement and innovation. This includes developing and executing strategic directions for global Customer/Client Service & After Sales Service, ensuring alignment with the company's...

Job Title: Customer Success Renewal StrategistWe are seeking a skilled Customer Success Renewal Strategist to enhance our customer retention and renewal strategy by ensuring timely execution of renewal processes and contracts.The ideal candidate will design and implement programs that optimize our customer relationship strategies, boosting both the...

About the RoleAWS EMEA SARL (Switzerland Branch) is seeking a highly skilled Customer Transformation Strategist, FSI to join our team. As a Senior Enterprise Account Manager for FSI customers, you will drive digital transformations through effective engagement with C-level executives, line of business owners, IT leaders, architects, developers, and...

Join Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Key Responsibilities:Develop and implement...

Join Our Team as a Customer Experience AdvisorWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care division, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key...

Join Our Team as a Customer Experience AdvisorWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our Direct, Digital & Customer Care team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Develop and...

About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Founders Associate (Customer Success). This is a unique opportunity to be part of a dynamic and fast-growing company, driving customer success and growth.Key ResponsibilitiesCaptain the Customer Success Ship: Take full ownership of the Customer Success...

Customer Experience Strategy LeadWe are seeking a skilled Customer Experience Strategy Lead to support our CX research team in promoting strategic and tactical customer insights across the organisation.The ideal candidate will have a strong focus on customer-centricity and excellent leadership skills to grow and mentor their team.The Customer Experience...

Company OverviewFELFEL is a leading provider of innovative food and coffee solutions for the workplace. With a presence in Switzerland and beyond, we empower companies to offer their employees exceptional culinary experiences.SalaryWe offer an attractive salary package with a competitive annual gross income of CHF 120,000 - 150,000, commensurate with...

ÜberblickWir suchen einen erfahrenen Digital Sales Strategisten, der mit seiner Expertise unsere E-Commerce-Plattform auf die nächste Stufe bringt.AufgabenEntwicklung und Umsetzung von Vertriebsstrategien für unsere E-Commerce-PlattformOptimierung der Online-Vertriebskanäle zur Steigerung des UmsatzesImplementierung von Wachstumsstrategien zur Skalierung...

Job DescriptionAre you inspired by the idea of delivering exceptional customer experiences with your team? Do you want to be the face of Zurich, fostering authentic and professional client loyalty?Our Direct, Digital & Customer Care department is a key distribution channel for Zurich Suisse, ensuring our clients receive the best protection in all aspects of...

About the Role:Gi Group SA is seeking a motivated individual to join our team as a Host for a luxury and fashion brand in Zurich. The ideal candidate will have a strong commitment to providing exceptional customer service and a well-groomed appearance.Responsibilities:Welcoming clients and providing a high-end customer experiencePresenting products and...

About GreenTime SAGreenTime SA is a pioneering FoodTech company that revolutionizes the way people eat. We offer employee catering via smart fridges in Switzerland, ensuring fresh meals, snacks, and drinks are always available.As we expand into the Swiss-German market, we're seeking a skilled Customer Success Manager to join our team in Geneva or Zurich. You...

About the RoleThis is a unique opportunity to develop and implement a global customer service strategy that drives continuous improvement and innovation. As the Head of Global Customer Experience, you will be responsible for fueling customer-centricity and increasing customer lifetime value.Key ResponsibilitiesWork closely with the Customer Experience...

Global E-Commerce Growth StrategistAt Barry Callebaut, we are on a mission to transform the cocoa and chocolate industry. As the world's leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest...

About the RoleThis is an exciting opportunity to lead the development and implementation of a global customer service strategy that drives continuous improvement and innovation. As the Head of Global Customer, Client, you will be responsible for creating a seamless transformation towards an unrivaled luxury service experience worldwide.Your...