![Pfizer](https://media.trabajo.org/img/noimg.jpg)
Patient Engagement Manager
vor 1 Woche
This is what you can look forward to:
Focus on patient experience by understanding needs of patients in the market to achieve better state of care through key stakeholder engagement.
Helps improve the patient journey experience improvement and be the face of the patient support programs.
Work with Key stakeholders to understand patient needs: Externally (HCPs and Institutions) and/ or internally (Navigators, Sales, Patient Advocacy Leads, Medical, Marketing, PHI).
ROLE RESPONSIBILITIES
- Understand the patient journey and collect insights (xBU or BU specific) to identify hurdles and opportunities for partnerships to enhance patient experience
- Build solutions and initiatives tailored to the patient journey needs (close collaboration with XF-Brand Teams)
- Leverage technology to enable better patient experience
- Operationalize implementation of the programs, initiatives, internal process, ongoing oversight or followup
- Ensure close communication and partnership with key internal relevant colleagues: Medical, Marketing, Navigators, Sales, Patient Advocacy Leads, PHI
What you offer:
- University degree in science, economics or equivalent experience in pharmaceutical industry
- At least 34 years' experience in similar role
- Omnichannel orchestration (Ability to orchestrate the omnichannelcustomerjourney to create a seamless experience)
- Hybrid way of working
- Strong capability how to work virtually
- Planning/organization skills
- Communication and presentation skills, good listening skills
- Proven ability to interact with external stakeholders
- In depth knowledge of health care system and access to products
- Increased awareness of compliance
- Selfmotivated, high level of independent and service oriented working attitude
- High digital understanding
- Knowledge and experience of Swiss RX pharmamarketing, healthcare and pharmaceutical environment
- Fluent German, good command of English, French is a plus
- Driver's License
What we offer:
- An attractive overall employment package (compensation, vacation, pension) in a worldleading company
- An exciting, fastpaced environment
- Friendly, open and collaborative company culture
- Being part of a local as well as an interdisciplinary team
- Flexible working hours
- Opportunities to engage in social projects
- Companypaid health activity program
- Great growth
- Health programs for all employees
- The opportunity to engage in social projects
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