Sales and Office Support

vor 1 Woche


Zürich, Zürich, Schweiz Infront Financial Technology GmbH Vollzeit

General information:

Reference :

Position description:

Job title:

Sales and Office Support

Contract type:

1 = fulltime - unlimited

About the Role:


As a Sales and Office Support at Infront-Assetmax, you will play a crucial role in both administrative and sales functions.

Your responsibilities will include supporting the sales team, creating contracts, and managing client onboarding, with a strong focus on our Swiss entities and client base.

Your efforts will also help streamline the administrative tasks for our Swiss sales team and office, ensuring a seamless internal workflow and enhancing the overall customer experience in Switzerland.


About Infront-Assetmax


At the end of 2022, Assetmax embarked on an exciting new chapter as it was acquired by Infront, a prominent European wealth-tech company.

Infront, with nearly 500 employees and a presence in the Nordic countries, the Netherlands, Germany, the United Kingdom, Switzerland, and Italy, brought a wealth of experience and resources to the table.

Founded in Norway in the 2000s, Infront has grown to serve thousands of financial professionals, providing cutting-edge technologies for trading, connectivity, data feeds, financial analysis, risk and valuation services, portfolio management, and advisory.

This acquisition promised to enhance Assetmax's capabilities and reach, marking a significant milestone in its journey.

Your responsibilities include

  • Create and manage contracts for multiple Infront products and maintain central documentation.
  • Support the Swiss Sales and Customer Success Management (CSM) teams with various tasks, including customer migrations and addressing complaints or concerns.
  • Oversee technical onboarding, changes, and offboarding for multiple Infront products, with a focus on PM and terminals. Extend interfaces for Swiss PM customers.
  • Maintain CRM data, including accounts, contacts, and won deals. Perform regular quality checks and data updates.
  • Drive process improvements by reviewing and adapting existing procedures to enhance efficiency.
  • Create customer letters for purposes such as price increases and gift sending.
  • Open and distribute daily mail, empty mailboxes, scan and forward documents to relevant departments (HR, Finance, Data Management, etc.).
  • Order office materials, organize repairs, manage mail postings, and coordinate events and handle deliveries.

Who you are:

  • Experienced in office administration or sales support
  • Professional experience in a similar role
  • Excellent communication and organizational skills
  • Strong teamwork capabilities
  • Solutionoriented with a customercentric focus
  • Business fluency in German and English
  • High technical understanding and aptitude
  • Proficiency in MS Office, particularly Excel and Word

Why join Infront?:


Infront offers exciting projects in an innovative and international environment, with modern systems and new technologies that are unique in Europe.

We have a professional work culture and a start-up environment, with the advantage of being an established company. You have the freedom to contribute your own ideas and are given the opportunity to develop professionally and personally.

Position location:

Job location:

Switzerland, Zürich

Company:

Assetmax (CH)

Languages:

  • German (3
  • Business fluent)


English (3
  • Business fluent)

Handled by:

Last name:

Clemens

Forename:

Berry

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