Public Information Assistant

vor 2 Wochen

Genf, Genf, Schweiz United Nations Vollzeit

This position is located in the Communications and Public Mobilization Section / External Outreach Service (EOS) of the Office of the High Commissioner for Human Rights (OHCHR) in Geneva.

The incumbent reports to the Head of the Digital Outreach Unit.

Responsibilities:

Within delegated authority the Public Information Assistant will be responsible for the following duties:

  • Provides general office support; responds to complex information requests and inquiries; processes, drafts and finalizes correspondence and other communications; sets up and maintains files/records, organizes meetings, monitors deadlines, etc.
  • Coordinates administrative services, including preparing, monitoring and processing various requisitions, service contracts and payment vouchers for social media platforms, coordinating special assignments and related travel authorizations, etc.
  • Provides specialized assistance to officers in the production and delivery of digital communications products and services.
  • Manages, updates and further develops internal databases; updates social media platforms including TikTok, LinkedIn, Facebook, Twitter, and Instagram by drafting and editing content; assisting in design and development of key products; generates a variety of standard and nonstandard statistical and other reports from various databases.
  • Researches, compiles and presents basic information for use in the preparation and production of communications products/services including for key international day campaigns.
  • Serves as visual assistant by producing videos and quote cards for social media, and serving as backup photographer and videographer.
  • Participates in the planning and coordination of major events; liaises with relevant departments/agencies; drafts and edits reports, production schedules, press releases and related texts, and correspondence related to the planning and production of exhibits.
  • Using relevant computer software, creates designs in appropriate format for promotional and other material, e.g. brochures, presentational materials, announcements, video and audio cassette covers and catalogues, etc.; ensures that photos, graphics, etc. are appropriate and conform to UN standards for print materials.
  • Ensures availability and appropriate packaging of products for distribution at special events, exhibits, conferences, media functions, etc.
  • Assists in the production and editing of video/film projects, radio programmes or website projects; tracks all production material; produces scripts, cue cards, etc., selects and catalogues sound and visual materials for inclusion in productions, and obtains requisite clearances and copyrights; coordinates scheduling of commercial and internal production facilities; directs studio recordings and/or evaluates audio quality of recordings for inclusion in programmes.
  • Identifies and prepares new material for inclusion in appropriate web pages by: researching various information sources for relevant material and crosschecking information with author offices as required; retrieving and downloading pertinent documentation and other information in requisite programming languages for Web format or inserting into database after determining appropriate categorization; preparing new pages, incorporating graphics as needed, using appropriate authoring tools and necessary programming languages; preparing and updating index of documents; posting documents on the UN web and/or development servers and ensuring the appropriate directory location; checking and testing for multiple browser support, etc.
  • Provides guidance/training to junior staff.
  • Performs other duties as assigned.
Competencies

COMMUNICATION:

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Education
High school diploma or equivalent.

Work Experience
A minimum of five (5) years of experience in public communication, international broadcasting or related area is required.


Experience in drafting and promoting key messaging on digital channels, such as Twitter, LinkedIn, Facebook, Instagram, and TikTok is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of French is desirable. Knowledge of another official United Nations language is an advantage.

Assessment

Special Notice

THIS POSITION IS TEMPORARILY AVAILABLE FOR SIX (6) MONTHS.

  • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
  • Retirees above the m

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