Customer Service Coordinator

vor 1 Woche

Lausanne, Waadt, Schweiz EF International Language Campuses Vollzeit
Are you a proactive customer-oriented person who is obsessed with customer satisfaction? Are you excited about building your customer service skills and career with a global leader in the industry? Are you passionate about travels and language learning? If so, we want to hear from you

Offre d'emploi

  • Gérer les processus de postréservation pour l'organisation du séjour des étudiants et le suivi sur place
  • Gérer les vols, les transferts et l'organisation de l'hébergement en fonction des choix de nos écoles et de nos clients.
  • Organiser et animer les réunions de prédépart avec l'équipe Support Étudiant
  • Faire de l'upselling au téléphone et lors de consultations en face à face
  • Représenter EF et répondre aux attentes des clients
  • Travailler en équipe tout en atteignant ses propres objectifs.

Skills and expertise

  • Organisé et orienté vers les details
  • Proactif et capable de travailler de manière autonome
  • Attitude positive et grand esprit d'équipe
  • Solides compétences interpersonnelles et personnalité franche
  • Baccalauréat ou équivalent
  • Langue maternelle française et maîtrise de l'anglais (niveau B2)
  • Expérience internationale (études/travail)
Environnement de travail jeune, créatif et dynamique

Dès le 1er août ou à discuter

Basé à Lausanne

Stage de 6 ou 12 mois

About us
EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs.

We are 46,500 staff, faculty and teachers, working in over 580 offices and schools across 52 countries, and having a global presence in 116 countries.

While we continue to grow, we strive to stay small to ensure agility, smart thinking and a fun place to work.

For the past 54 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.


EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment.

References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.

Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.

Appropriate suitability checks will be required prior to confirmation of appointment.

  • Projects Coordinator Energy

    vor 1 Woche

    Lausanne, Waadt, Schweiz Akselos Vollzeit

    Unlock your potential and join the Akselos teamAkselos is a rapidly-growing digital technology company headquartered in Europe, with operations in South East Asia and the USA. The company has developed the world's most advanced and fastest simulation engineering software to protect critical infrastructure. Focused on the Energy market, Akselos' technology...

  • Sales Operations Coordinator

    vor 1 Woche

    Lausanne, Waadt, Schweiz Navori Labs Vollzeit

    Navori Labs is looking for its future Sales Operations CoordinatorNavori Labs is an innovative Swiss software company headquartered in Lausanne, Switzerland. The company has a global reach and operates in Canada, Mexico, Switzerland, and Jordan. Founded in 1997, Navori has experienced 30% year-over-year revenue growth over the past 12 years. We continually...

  • Customer Service Representative

    vor 1 Woche

    Lausanne, Waadt, Schweiz regiocom SE Vollzeit

    Regiocom seeks Remote Customer Service Rep in Lausanne. Offers CHF 24/hour.Tasks Answer customer queries. Solve issues quickly. Improve service with team. Record customer feedback.Requirements: 1+ year in customer service. English a plus, not mandatory. Must be in Switzerland. Strong communication skills.Benefits: CHF 24/hour. Flexible hours: Mon-Fri. Remote...

  • Corporate Housing and Departure Services Coordinator

    vor 1 Woche

    Lausanne, Waadt, Schweiz Packimpex Vollzeit

    Tailoring relocation solutions:We have been striving for business excellence since the foundation of the company nearly 45 years ago. Constant quality and customer orientation has led to continuous growth and market leadership. With 14 offices across Belgium, Germany, UK, Switzerland and the Netherlands, we provide a wide range of relocation solutions. We...

  • Customer Service Representative

    vor 1 Woche

    Lausanne, Waadt, Schweiz Interiman Vollzeit

    **INTRODUCTION**:Pour notre client, une entreprise industrielle internationale et leader dans les solutions de connecteurs, nous recherchons pour renforcer l'équipe du customer service un/eCustomer Service Representative H/F 80% - 100%Français / Anglais**DESCRIPTION DE LA MISSION**:- Traitement et suivi des commandes jusqu'à la livraison, y compris la...

  • Customer Service Representative

    vor 1 Woche

    Lausanne, Waadt, Schweiz Interiman Vollzeit

    **INTRODUCTION**:Notre client est une PME internationale du secteur médical qui est en plein développement et qui cherche à recruter pour compléter son équipe un/e:Customer Service Representative 100% H/FFr/Angl/All**DESCRIPTION DE LA MISSION**:- Gestion de l'administration des commandes clients de A à Z- Traiter les demandes clients internes et...

  • Customer Service Representative 100%

    vor 1 Woche

    Lausanne, Waadt, Schweiz Interiman Vollzeit

    INTRODUCTION:On behalf of a mid-size international company based near Lausanne, we are searching for aCustomer Service Representative 100%English/GermanDESCRIPTION DE LA MISSION: You create and maintain customers master records in CRM You establish sales offers You handle customer inquiries in close collaboration with outside sales You obtain sourcing...

  • Program Coordinator

    vor 1 Woche

    Lausanne, Waadt, Schweiz IMD Vollzeit

    About IMD Founded by business executives for business executives, the International Institute for Management Development (IMD) is an independent academic institute with campuses in Lausanne and Singapore as well as a Management Development Hub in Shenzen. We strive to be the trusted learning partner of choice for ambitious individuals and organizations...

  • Customer Service Hotliner

    vor 1 Woche

    Lausanne, Waadt, Schweiz FICOBA SA Vollzeit

    FICOBA est un cabinet de recrutement actif depuis 1982 en tant qu'expert pour le placement temporaire et fixe de candidats qualifiés.Nous intervenons comme partenaire auprès d'une clientèle locale et internationale dans le choix de leurs futurs collaborateurs. Pour un poste fixe, région Neuchâtel, nous recherchons un(e) : Customer Service HotlinerVotre...

  • Training Coordinator French/arabic 100%

    vor 1 Woche

    Lausanne, Waadt, Schweiz Interiman Vollzeit

    INTRODUCTION:On behalf of an international organization based inLausanne, we are searching for aTraining Coordinator French/Arabic 100%DESCRIPTION DE LA MISSION: You organize all logístical aspects related to the preparation and delivery of training programs You prepare budget and execute accouting affairs You ensure effective communication is delivered to...

  • Customer Service Assistant

    vor 1 Woche

    Lausanne, Waadt, Schweiz Génération-Interim SA Vollzeit

    Nous offrons un poste fixe à plein temps à un/e**CUSTOMER SERVICE ASSISTANT h/f****Allemand/Français/Anglais**Le service clientèle est chargé de veiller à ce que les clients bénéficient d'un soutien optimal dans le cadre de ses activités. Les principales responsabilités comprennent le traitement des commandes et la planification...

  • Customer Service Desk Agent 100%

    vor 1 Woche

    Lausanne, Waadt, Schweiz Interiman Vollzeit

    **INTRODUCTION:**Nous sommes en recherche pour une société active dans les télécommunications et basée à Lausanne, un/eCustomer Service Desk Agent 100% (f/h)**DESCRIPTION DE LA MISSION:**Votre mission:- Contacter et rencontrer les clients concernant les dérangements et les futures installations- Réception des appels entrants- Planification des...

  • Events Coordinator

    vor 1 Woche

    Lausanne, Waadt, Schweiz IMD Vollzeit

    Contract Type: Open-ended- Location: Lausanne, CHAbout IMDThe Institute for Management Development (IMD) is an independent academic institution with Swiss roots and global reach, founded 75 years ago by business leaders for business leaders. Since its creation, IMD has been a pioneering force in developing leaders who transform organizations and contribute...

  • Customer Care Enhancement

    vor 1 Woche

    Lausanne, Waadt, Schweiz Philip Morris International Vollzeit

    Be a part of a revolutionary changeAt PMI, we've chosen to do something incredible We're totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future.With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom dream up and deliver, better, brighter solutions and the space to...

  • P-Test Coordinator

    vor 2 Monaten

    Lausanne, Waadt, Schweiz Nestlé Suisse S.A. Vollzeit

    P-Test CoordinatorP-Test CoordinatorPosition Snapshot Location: Nestlé Research, Lausanne, Switzerland Company: Société des Produits Nestlé S.A.Institute: Nestlé Institute of Food Safety & Analytical Sciences Act. Rate: Full-Time Act. Rate 100% Type of contract: Permanent Contract What we offer at Nestlé Flexible work policies in terms of core hours...

  • Sales Admin/customer Service Manager Emea

    vor 1 Woche

    Lausanne, Waadt, Schweiz BRP Vollzeit

    We are looking for a Sales Support/Customer Service Manager EMEA, who will report to the Director Dealer Experience EMEA, and who will be responsible for leading the Sales Support team which plays a crucial role in our daily operations for the shipment of units, parts, accessories and apparel to our EMEA dealer and distributor network. The Sales Support team...

  • Project & Innovation Coordinator

    vor 1 Woche

    Lausanne, Waadt, Schweiz CC Concept Creation Sàrl Vollzeit

    Dans le cadre du développement de notre service traiteur spécialisé en cuisine traditionnelle mexicaine, nous souhaitons recruter un Project & Innovation Coordinator. Ce poste clé a pour objectif de coordonner et d'implémenter des projets innovants qui valorisent notre offre culinaire, assurent la satisfaction de nos clients et augmentent notre...

  • Customer Care Agent FR/IT

    vor 1 Woche

    Lausanne, Waadt, Schweiz Randstad Vollzeit

    Position: Customer Care Agent FR/IT Hello! We are looking for a Customer Care Agent who is available starting mid-June and super motivated for our client. If you have an excellent command of French and Italian, and you manage well with English and German, even better! Responsibilities: Manage a large number of inbound and outbound calls Keep a comprehensive...

  • Dealer Marketing Coordinator EMEA

    vor 2 Monaten

    Lausanne, Waadt, Schweiz BRP Vollzeit

    Here at BRP, we're creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams' exceptional expertise. Want to bring your true self on this adventure?YOU'LL HAVE THE OPPORTUNITY TO:As a Dealer Marketing...

  • Dealer Marketing Coordinator EMEA

    vor 3 Wochen

    Lausanne, Waadt, Schweiz BRP Vollzeit

    Here at BRP, we're creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams' exceptional expertise. Want to bring your true self on this adventure?YOU'LL HAVE THE OPPORTUNITY TO:As a Dealer Marketing...