Relationship Manager

vor 1 Woche


Allschwil, Basel-Land, Schweiz Swiss AviationSoftware Vollzeit

Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.


The Swiss-AS CRM team members play a key role in liaising with AMOS Customers and this position is dedicated towards strengthening the communication links between Swiss-AS and the customer base.

Swiss-AS strives to secure high levels of customer satisfaction and to continuously follow the ever-evolving customer needs in a challenging industry.

Representing AMOS customers within the Swiss-AS organisation is a rewarding privilege.

Tasks

  • Develop and maintain excellent customer relationships on behalf Swiss-AS
  • Update AMOS customers in terms of Swiss-AS strategy, initiatives, new product features and roadmap developments
  • Review and report customer satisfaction levels via the established customer contact roadmap
  • Compile and maintain customer logs to secure shared knowledge and customer visibility within Swiss-AS
  • Propose AMOS optimization via enhanced support activities adapted to the activities and needs of individual customers.
  • Contribute, as author or organiser, to global customer communication channels such as mailings, surveys and events
  • Represent AMOS customer voices in crossdivisional discussions
  • Debrief with Customer Services team members to promote improvements and develop department initiatives
  • Contribute actively to the annual customer service objectives of Swiss-AS

Skills

  • Strong interpersonal skills and the ability to think about solutions.
  • University Degree (preferred)
  • Excellent written / verbal communication and presentation skills
(
German and English are mandatory, additional languages are of advantage)

  • Previous experience in aviation maintenance activities with a good understanding of the industry processes
  • Solid experience in customer contacts and previous management of supplier/customer relationships
  • Indepth knowledge of AMOS is of benefit
  • Be ready to lift the challenge in reaching excellence in everything we undertake to maintain the marketleading position of Swiss-AS
  • Actively participate in the continuous improvement of the department and in company processes
  • Be a team player, flexible, proactive and able to work under pressure
  • Willingness to travel

What we offer

  • Working in an open and cooperative environment with a motivated and friendly team
  • Flexible working hours (flex time model & possibility of home office)
  • Flight and travel discount
  • Excellent working conditions in pleasant surroundings
  • Good professional and personal development opportunities
  • Active participation in the continuous improvement of processes
  • An international work environment with people from around the globe
  • Workplace & Culture

Workplace & Culture
This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit.

We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.



  • Allschwil, Basel-Land, Schweiz Basilea Pharmaceutica International Vollzeit

    We are looking for:....a highly motivated Procurement Manager Supply Chain & Technical Operation for our Finance department.Your tasks: Manage sourcing activities with a focus on the category Supply Chain ranging from development to commercial pharmaceutical products Responsible for Strategic Procurement and Vendor Relationship Management Analyze and...

  • Partner Manager

    vor 1 Woche


    Allschwil, Basel-Land, Schweiz Swiss AviationSoftware Vollzeit

    Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of...


  • Allschwil, Basel-Land, Schweiz UBS Vollzeit

    Schweiz - Nordschweiz- Kundenberatung / Relationship Management- Personal & Corporate Banking**Automatischer Stellencode** BR**Stadt**- Allschwil, Basel, Binningen, Oberwil**Job-Typ**- Vollzeit**Die Rolle**- Ergreifst du gerne die Initiative, und bist du dienstleistungsorientiert? Weisst du, wie man Kunden überzeugt? Wir suchen eine neue Kollegin oder einen...


  • Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific Vollzeit

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...


  • Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific Vollzeit

    As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.The Project Manager III independently manages a portfolio of moderate to strategic or complex client projects. They are responsible for all areas of project planning, budgeting, progress monitoring...


  • Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific Vollzeit

    When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the worldThe Comparator Associate Project...


  • Allschwil, Basel-Land, Schweiz Thermo Fisher Scientific Vollzeit

    Project Support AssociateJob Summary:The Project Support Associate (PSA) provides support to the Project Manager Team. Specifically, the PSA assists the Project Manager in translation management, getting country approval of proofs and creating Links reports for printing. The PSA create/upload Kit list and is doing other administrative work for the PM...


  • Allschwil, Basel-Land, Schweiz Johnson & Johnson AG Vollzeit

    The Campus Development Manager establishes the Campus Basel as a preferred worpklace for colleagues, inspires onsite connectivity, exchange, and innovation and drives J&J onsite culture.Reporting directly to the Campus Basel Site Head, the role is responsible for the development and implementation of the Campus Basel strategy, to promote the location both...


  • Allschwil, Basel-Land, Schweiz Johnson & Johnson AG Vollzeit

    The Campus Development Manager establishes the Campus Basel as a preferred worpklace for colleagues, inspires onsite connectivity, exchange, and innovation and drives J&J onsite culture.Reporting directly to the Campus Basel Site Head, the role is responsible for the development and implementation of the Campus Basel strategy, to promote the location both...


  • Allschwil, Basel-Land, Schweiz Johnson & Johnson AG Vollzeit

    The Campus Development Manager establishes the Campus Basel as a preferred worpklace for colleagues, inspires onsite connectivity, exchange, and innovation and drives J&J onsite culture.Reporting directly to the Campus Basel Site Head, the role is responsible for the development and implementation of the Campus Basel strategy, to promote the location both...


  • Allschwil, Basel-Land, Schweiz ThermoFisher Scientific Vollzeit

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing productivity in their...


  • Allschwil, Basel-Land, Schweiz ThermoFisher Scientific Vollzeit

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing productivity in their...

  • Clinical Trial Leader

    vor 1 Woche


    Allschwil, Basel-Land, Schweiz Alentis Therapeutics AG Vollzeit

    Job Profile:Alentis' lead therapeutic program, ALE.F02, has finished recruitment into a Ph1a study in healthy volunteers and is currently being developed for the treatment of advanced fibrotic diseases. ALE.C04 will enter clinical studies in oncology in 2023.Key words:Clinical trial documents authoring; Lead clinical trial team; CROs management; Operational...


  • Allschwil, Basel-Land, Schweiz Idorsia Pharmaceuticals Ltd Vollzeit

    About Idorsia Pharmaceuticals Ltd Idorsia Ltd is reaching out for more - We have more ideas, we see more opportunities and we want to help more patients. In order to achieve this, we want to develop Idorsia into one of Europe's leading biopharmaceutical companies, with a strong scientific core. Headquartered in Switzerland - a European biotech hub - Idorsia...


  • Allschwil, Basel-Land, Schweiz Idorsia Pharmaceuticals Ltd Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Director, Commercial Affiliate QA GMP GDP and Qualified Person Location: Basel, BS, CH About Idorsia Pharmaceuticals LtdIdorsia Ltd is reaching out for more - We have more ideas, we see more opportunities and we want to help more patients.In order to achieve this,...


  • Allschwil, Basel-Land, Schweiz ThermoFisher Scientific Vollzeit

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...


  • Allschwil, Basel-Land, Schweiz ThermoFisher Scientific Vollzeit

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...


  • Allschwil, Basel-Land, Schweiz ThermoFisher Scientific Vollzeit

    Job DescriptionThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their...


  • Allschwil, Basel-Land, Schweiz Idorsia Pharmaceuticals Ltd Vollzeit

    About Idorsia Pharmaceuticals Ltd Idorsia Ltd is reaching out for more - We have more ideas, we see more opportunities and we want to help more patients. In order to achieve this, we want to develop Idorsia into one of Europe's leading biopharmaceutical companies, with a strong scientific core. Headquartered in Switzerland - a European biotech hub - Idorsia...

  • Relationship Manager

    vor 3 Wochen


    Allschwil, Schweiz Swiss AviationSoftware Vollzeit

    **Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of...


  • Allschwil, Schweiz Swiss AviationSoftware Vollzeit

    **Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of...


  • Allschwil, Schweiz Swiss-AS Vollzeit

    Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of...

  • Partner Manager

    vor 3 Wochen


    Allschwil, Schweiz Swiss AviationSoftware Vollzeit

    **Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of...


  • Allschwil, Schweiz Basilea Pharmaceutica International Vollzeit

    **We are looking for...**: ....a highly motivated Procurement Manager Supply Chain & Technical Operation for our Finance department. **Your tasks**: - Manage sourcing activities with a focus on the category Supply Chain ranging from development to commercial pharmaceutical products - Responsible for Strategic Procurement and Vendor Relationship...

  • Project Manager

    vor 2 Wochen


    Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **About us**: As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual...


  • Allschwil, Schweiz Basilea Pharmaceutica International Vollzeit

    **We are looking for...**: ....a highly motivated **Pharmaceutical Development & Manufacturing Manager** for our **Technical Operations** department. **Your tasks**: - Responsible for the pharmaceutical development and manufacturing of drug products for clinical and commercial supplies in compliance with cGMP and regulatory requirements - Oversee, manage...


  • Allschwil, Schweiz UBS Vollzeit

    Schweiz - Nordschweiz - Kundenberatung / Relationship Management - Personal & Corporate Banking **Automatischer Stellencode** - 287354BR **Stadt** - Allschwil, Basel, Binningen, Oberwil **Job-Typ** - Vollzeit **Die Rolle** - Ergreifst du gerne die Initiative, und bist du dienstleistungsorientiert? Weisst du, wie man Kunden überzeugt? Wir suchen eine...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.** The Project Manager III independently manages a portfolio of moderate to strategic or complex client projects. They are responsible for all areas of project planning, budgeting, progress...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.** The Project Manager III independently manages a portfolio of moderate to strategic or complex client projects. They are responsible for all areas of project planning, budgeting, progress...

  • Sr Account Manager

    vor 4 Wochen


    Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **Senior Account Manager - EMEA and Emerging Markets** **Remote - Anywhere in Europe** Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact....

  • Sr Account Manager

    vor 3 Wochen


    Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **Senior Account Manager - EMEA and Emerging Markets** **Remote - Anywhere in Europe** Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact....


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, increasing efficiency in their laboratories,...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world The Comparator Associate Project...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world The Comparator Associate Project...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the worldThe Comparator Associate Project...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **Project Support Associate** Job Summary: The Project Support Associate (PSA) provides support to the Project Manager Team. Specifically, the PSA assists the Project Manager in translation management, getting country approval of proofs and creating Links reports for printing. The PSA create/upload Kit list and is doing other administrative work for the PM...


  • Allschwil, Schweiz Thermo Fisher Scientific Vollzeit

    **Project Support Associate** The Project Support Associate (PSA) provides support to the Project Manager Team. Specifically, the PSA assists the Project Manager in translation management, getting country approval of proofs and creating Links reports for printing. The PSA create/upload Kit list and is doing other administrative work for the PM...