Aktuelle Jobs im Zusammenhang mit Relationship Manager - Allschwil - Swiss AviationSoftware
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Client Services Project Manager Ii
vor 3 Monaten
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Client Services Project Manager Ii
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Allschwil, Schweiz Thermo Fisher Scientific VollzeitAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals...
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Client Services Project Manager III
vor 2 Wochen
Allschwil, Schweiz ThermoFisher VollzeitWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our...
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Client Services Project Manager Iii
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Client Services Project Manager Iii
vor 3 Monaten
Allschwil, Schweiz Thermo Fisher Scientific Vollzeit**As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.** The Project Manager III independently manages a portfolio of moderate to strategic or complex client projects. They are responsible for all areas of project planning, budgeting, progress...
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Sr Client Services Project Manager
vor 2 Wochen
Allschwil, Schweiz ThermoFisher VollzeitWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPosition: Senior Enterprise Project Manager, Global Client Management Reports To: Global Client Management Team LeaderLocation: Varies – Remote Track: Professional Job Family: Client Services Project Management Relocation (if applicable): NoEffective Date: November 2023Discover...
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Associate Label Project Manager
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Client Services Project Manager Ii
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Sr Account Manager
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Client Services Project Manager III
vor 2 Wochen
Allschwil, Schweiz ThermoFisher Scientific VollzeitWork Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and...
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Associate Label Project Manager
vor 4 Monaten
Allschwil, Schweiz Thermo Fisher Scientific VollzeitThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $50 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, increasing efficiency in their laboratories,...
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Associate Project Manager Comparator
vor 4 Monaten
Allschwil, Schweiz Thermo Fisher Scientific VollzeitWhen you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the worldThe Comparator Associate Project...
Relationship Manager
vor 4 Monaten
**Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.**
The Swiss-AS CRM team members play a key role in liaising with AMOS Customers and this position is dedicated towards strengthening the communication links between Swiss-AS and the customer base. Swiss-AS strives to secure high levels of customer satisfaction and to continuously follow the ever-evolving customer needs in a challenging industry. Representing AMOS customers within the Swiss-AS organisation is a rewarding privilege.
**Tasks**
- Develop and maintain excellent customer relationships on behalf Swiss-AS
- Update AMOS customers in terms of Swiss-AS strategy, initiatives, new product features and roadmap developments
- Review and report customer satisfaction levels via the established customer contact roadmap
- Compile and maintain customer logs to secure shared knowledge and customer visibility within Swiss-AS
- Propose AMOS optimization via enhanced support activities adapted to the activities and needs of individual customers.
- Contribute, as author or organiser, to global customer communication channels such as mailings, surveys and events
- Represent AMOS customer voices in cross-divisional discussions
- Debrief with Customer Services team members to promote improvements and develop department initiatives
- Contribute actively to the annual customer service objectives of Swiss-AS
**Skills**
- Strong interpersonal skills and the ability to think about solutions.
- University Degree (preferred)
- Excellent written / verbal communication and presentation skills
(**German and English are mandatory**, additional languages are of advantage)
- Previous experience in aviation maintenance activities with a good understanding of the industry processes
- Solid experience in customer contacts and previous management of supplier/customer relationships
- In-depth knowledge of AMOS is of benefit
- Be ready to lift the challenge in reaching excellence in everything we undertake to maintain the market-leading position of Swiss-AS
- Actively participate in the continuous improvement of the department and in company processes
- Be a team player, flexible, proactive and able to work under pressure
- Willingness to travel
**What we offer**
- Working in an open and cooperative environment with a motivated and friendly team
- Flexible working hours (flex time model & possibility of home office)
- Flight and travel discount
- Excellent working conditions in pleasant surroundings
- Good professional and personal development opportunities
- Active participation in the continuous improvement of processes
- An international work environment with people from around the globe
- Workplace & Culture
**Workplace & Culture**
This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.
