customer experience manager Jobs in Genf

Emil Frey Group Genève recherche un(e) chargé(e) de clientèle pour l’agence Hertz Suisse. Vous accueillez les clients en agence et au téléphone, proposez la meilleure prestation et rédigez les contrats de location. Vous suivez les dossiers et fidélisez la clientèle.Travaillant au sein d’une équipe multiculturelle, vous démontrez une mobilité...

Are you fluent in English or another European language? Dreaming of taking your career abroad and enjoying the sun-soaked charm of Southern or Eastern Europe? Whether you're looking for a full relocation experience, a hybrid setup, or remote work from a breathtaking location, this is your chance to turn work-life balance into a lifestyle. We're hiring now...

World Intellectual Property Organization (WIPO) Geneva invites a Director to lead the new Customer Experience, Marketing and Digital Engagement Division. The role focuses on shaping strategy, governance, and partnerships to advance WIPO’s digital engagement, branding and revenue goals.The Director will drive cross‑functional collaboration, steward AI...

Lucid Motors is seeking a Delivery Advisor in Geneva to manage vehicle deliveries from order to handover. You will guide customers through ownership, collect accurate data, and ensure an exceptional service experience.The role combines sales, customer service, and business development, requiring attention to detail, strong communication, and flexibility to...

Cross Border Talents is hiring for multiple customer support roles based in Europe. The company offers relocation support, a hybrid or remote setup, and a diverse, inclusive environment.The teams will support customers in Greece, Portugal, Spain, and Bulgaria, handling inquiries via phone, chat, and email. Ideal candidates are fluent in English or one of the...

About the Role: Grade Level (for internal use): 10 The Team: You will be part of the EMEA Customer Success team at S&P Global Energy. Part of the wider Customer Experience team at S&P Global Energy, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and...

Discover your journey into the extraordinary. Your Purpose Where passion meets opportunity Discover your journey into the extraordinary. Your Purpose Explora Journeys is a vibrant, cosmopolitan, European luxury brand, imagined in the heart of Swiss Hospitality and luxury in Geneva. Leveraging our parent company MSC Group's hundreds of years of maritime...

Contract Duration - 2 years (maximum cumulative length of 5 years) * Duty Station: CH-Geneva Application Deadline: 14 October, 2026, 11:59:00 PM CET IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location. This post is a limited-term...

Universal Genève seeks a Visual Merchandising Manager to shape the retail experience across boutiques and events worldwide. You will partner with Creative, Marketing and Retail teams to transform brand stories into refined physical experiences reflecting heritage and contemporary vision.With 5+ years in related fields, you will craft window displays,...

TeamViewer provides a leading Digital Workplace platform that connects people with technology-enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products...

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and...

OverviewThe CDA Senior Manager is responsible for leading the optimization, governance, deployment, and performance management of PepsiCo’s Customer Discount Agreement (CDA) framework across Europe and EMEA. The role acts as the central owner of the regional CDA agenda, ensuring that customer investments, trade terms, and commercial spend are managed with...

TeamViewer is seeking a customer-focused professional to manage strategic relationships with enterprise clients in Switzerland. The role encompasses coordinating project teams, delivering trainings and deployments, and ensuring customer success across the lifecycle.You will work with support, sales engineering and product teams to address issues and maximize...

This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to provide advice and counsel and to improve processes and workflows within the Banking, Credit and Investments platform. They ensure a seamless and differentiated experience in partnership with sales teams and integrate subject matter and industry expertise,...

This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to provide advice and counsel and to improve processes and workflows within the Banking, Credit and Investments platform. They ensure a seamless and differentiated experience in partnership with sales teams and integrate subject matter and industry expertise,...

Richemont Iberia SL is seeking a Store Manager in Geneva to lead a luxury boutique, drive sales targets, and elevate client experiences. The role focuses on team leadership, boutique standards, and strategic client development within the Swiss market.The ideal candidate brings extensive luxury retail experience, a strong network in Geneva, and fluency in...

Overview The CDA Senior Manager is responsible for leading the optimization, governance, deployment, and performance management of PepsiCo’s Customer Discount Agreement (CDA) framework across Europe and EMEA. The role acts as the central owner of the regional CDA agenda, ensuring that customer investments, trade terms, and commercial spend are managed with...

SummaryProvide administrative and technical customer service assistance to various departments, attendants, and consumers.DutiesAnswer incoming telephone calls, screen calls, and refer calls to the proper manager or handler.Process voicemails for the Pooled Trust using Web‑Office and call consumers back.Address all assigned tickets within the expected time...

CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries. Workplace Experience Receptionist Reception & Welcome (40%) Welcome visitors...

Job descriptionFor more than two decades, Global Jet, a leading European Aircraft Management company, has been delivering excellence, reliability, and discretion to an exclusive international clientele, operating in a high‐end, dynamic, and safety‐driven aviation environment.The Customer Flight Support department (CFS) is responsible for the planning and...