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What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

Please note that this is a pipeline/evergreen job posting thus, candidate feedback may take longer than usual. The official recruitment begins August 2024. By applying to this pipeline position, you have the option to get in contact with us early in the application cycle for our SAP Academy for Customer Success Program starting March 2025. We will hold info sessions about the program in the next months ahead. 

Who you’ll become 

The Sales Academy Associate (f/m/d) primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Sales Academy Associate (f/m/d) empowers our customers to achieve their full potential by understanding their strategy, unique business goals, and desired outcomes, thereby driving cloud revenue growth through leading dedicated sales efforts to help customers solve their business challenges by positioning value through our solutions.

As a Sales Academy Associate (f/m/d) within the SAP Academy for Customer Success, you will be responsible for the following:

Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your sales team, that enhances your support in the sales role and is a critical customer-facing function within our Customer Success Board Area.

Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process

Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion 

Receive onboarding in your local market with on-the-job training and mentoring by Senior Account Executive in the field. You will have the chance to work behind the scenes and directly with customers 

The program will enrich your knowledge of SAP and the Customer Success board area and give you professional experience so that you can be ready to serve our customers. We offer full-time employment from day one with practical learning applications for your role. Upon successful completion of the program, you will move into a direct customer-facing sales role in your market and continue to receive mentoring and coaching support to accelerate your growth.

What you’ll bring 

2-3 years’ work experience in a quota-carrying sales environment in a technology company OR in a role with significant exposure to business processes 

Strong communication skills including fluency in English and German (written and spoken)

Proficient interpersonal skills including passion, curiosity, effective listening skills, professional presence, empathy and “can-get-it-done" mentality 

Demonstrated ability to collaborate across diverse stakeholders and business functions 

Strong Business Acumen including demonstrated knowledge of business processes and/or industries 

About SAP Academy for Customer Success

The SAP Academy for Customer Success is a world-class training program that develops our next generation workforce by delivering an energizing and inspiring experience within a globally diverse environment. This dynamic 10-month program strengthens the foundation for a successful career at SAP. The official program start is  March 1st, 2025 . 

Join us for the opportunity of a lifetime, to develop a global peer network, partner and engage with customers to help solve their unique business challenges, and leverage world-class cloud-based products and services, all while earning a great salary and benefits.

#SAPAcademyforCustomerSuccessG19 #SAPSalesProgramG19 

SAP’s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. 

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2025. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations. 

During these intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation should not be planned March 1, 2025, to May 30, 2025, and from August 11, 2025, to October 17, 2025. *Dates are subject to change as planning is finalized. 

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .