Sales Operations Manager
vor 4 Wochen
about the role
Manage all aspects of Sales operations activities, including sales performance and associated KPI, sales compensation, planning cycles together with Finance, reporting and analysis, and special projects. In details: Support Sales Manager / Country Manager to drive efficiently their organization with, pipeline and order evolution and changes, sales efficiency (, E:R, Portfolio development, etc.), sales cadences review and ad-hoc reporting and projects. Run sales improvement plan, revenue acceleration programs if needed. Assist in Sales target setting for commissions and Goal sheet maintenance. Act as Alpine region SPOC for commission issues Own and drive Revenue and order Budget processes Qualify/Analyze Revenue month on month and making revenue forecasts and reports. Qualify/Analyze Order entry and making order forecasting. Manage A/R escalation process together with Sales, Finance and Sales Administration As part of the approval matrix, review and approve discount requests, credit notes or any other revenue and margin impacting requests. Be a key component of revenue assurance process by providing necessary information to Finance. Deep understanding of revenue recognition criteria as well as a disciplined approach to qualify revenue properly. Compile and submit recurring reports, such as Weekly, Bi-weekly and Monthly reviews including information related to P&L (revenue, SG&A, DSO and other key metrics) Act as management stand-up during vacation period or upon request. Participate/lead specific collaborative ad-hoc projects to improve sales operations activities, such as tools and process review and recommendation, review and recommendations on Key Performance Indicators pertaining to Sales Operations, Management, and others. Establish strong working relationship with Finance, Operations, Marketing, and others to bring business value to the sales territory in an efficient manner (avoiding overlap, gaps)key accountabilities
key result / decision areas (outcomes)
Sales Operation
Manage Order, Revenue budgeting and forecasting processes. Support sales teams by facilitating pipeline management process: secure quality and consistency of data, provide reports and analyze data. Conduct Pipeline and Order Forecast Review Calls with sales weekly and monthly with the sales management Sales Operation/ Business Analysis: Win/Loss ratio Revenue/Order Back Log, Span of Control, Commissions cost vs budget analysis Provide Sales Operation support for GAM/Territory model in cooperation with the International Sales. Support account reviews at year end for TM Accounts / French b-ends Check Order book reportsCompensation Management (including Service Compensation)
Manage target and KSO setting. Manager Goal Sheet creation process for all QBS Manage KSO measurement process for compensation twice a year and communication to QBS Ensure target setting and compensation processes are executed correctly and compliant to the Orange Business Services Sales Incentive Plan Monthly commission cost analyses & reporting Manage escalation process, ensure compliance to the SIP and SoA Manage the following processes: claims; GS change in line with existing SIPFinancial data management
Support annual revenue and order Budget: manage timelines with sales Regular meetings with Sales in order to secure accurate forecast, be aware about baseline, backlog, pipeline, trends and negative impacts, risks in general, define appropriate schedule monthly revenue forecast including revenue mitigation and actuals, GAM/Pre GAM identify and explain variances month to month, actuals to budget month end closing, including monthly calls with finance (provisions, CN, variances) (responsibility) proper identification of risk, eliminate revenue leakage, raise and release provision, take care on revenue impact Manage Accounts Receivable within KPI Overdue/Revenue – support resolution of all customer queries preventing timely payments Monitoring Cost Budget for the defined territory Support Country Manager in approval of Credit Notes, Price approvalsProjects
General task: define and optimize processes in Sales / Sales Operation Ensure Sales Process Compliance for Country/ ISO2000 Revenue Assurance Program support Pipeline Management Orders/Strategic OrdersOther
Develop and maintain solid network at peer level throughout the international organization. Trigger, enable and develop rich knowledge exchange on international basis.
support the sales organization with best –practice operations processes and tools
Coordination of Sales Operation processes with various sales and non-sales departments within Orange Business Services (CS&O, Billing, Finance and Legal…)
Efficient management of escalations throughout the OBS organization. This comprises thoroughly thought, proper implemented and well documented escalation procedures with involvement of all required global back- office functions.
about you
8+ years’ experience in a similar role Degree in Business, Finance or another relevant field (or equivalent) Good knowledge of MS Office programs such as PowerPoint, Excel spreadsheets including creation of pivot tables etc. Statistical mind with good knowledge of forecasting tools. Achievement oriented with high commitment, resilience, and a positive attitude. High degree of personal integrity Good planning, organizational and time management skills. Ability to articulate, communicate and document information, including maintaining a clear audit trail. Understanding of Sales cycles Ability to identify problems and work to resolution. Good understanding of risk management, ensuring risk is understood and under control. Proficient in English, both verbal and written. German or Swiss German a plus. Hands-on Able to challenge status quo and promote a continuous improvement environment. Team-player and collaborative approach
additional information
Sales/Business Operation covers all matters which are required to efficiently run the Sales Operations and Financial Key Financial Indicators alongside the entire sales & marketing life cycle. This includes total aspects of Finance, Operations & Reporting and Account Management Support. It also includes in particular the Compensation Management.
contract
Regular
-
Operations manager
vor 2 Wochen
Genève, Schweiz Michael Page Switzerland VollzeitReporting to the Director / Geneva Representative, you will lead key areas such as human resources, finance, fundraising, governance, strategic oversight, monitoring and evaluation, communications, information technology, and operations. You will ensure strategic oversight and operational excellence, leveraging innovative approaches to develop, implement,...
-
Operations manager
vor 1 Woche
Genève, Schweiz Michael Page Switzerland VollzeitReporting to the Director / Geneva Representative, you will lead key areas such as human resources, finance, fundraising, governance, strategic oversight, monitoring and evaluation, communications, information technology, and operations. You will ensure strategic oversight and operational excellence, leveraging innovative approaches to develop, implement,...
-
Area Sales Manager
Vor 4 Tagen
Genève, Schweiz iKompar SA | Expedismart.ch VollzeitLa plateforme en ligne Expedismart.ch est le premier comparateur de colis en Suisse.Créée en 2015 par la société iKompar SA, elle permet aux entreprises suisses de comparer en quelques clics les prix et les prestations de différents services de messagerie et de colis express tels que DHL, FedEx, TNT et UPS, puis de réserver leurs services en ligne de...
-
Boutique Manager
vor 2 Monaten
Genève, Schweiz Richemont VollzeitMission: The IWC Boutique Manager is responsible of leading all activities to achieve business objectives and to build a supreme service culture. He/She will be an inspiring leader with high passion in networking and community building. He/She can run the business in a self-dependent way performing high integrity. He/She can drive and manage the boutique...
-
Photo Services Manager
vor 3 Wochen
Genève, Schweiz Hosco VollzeitDescription du posteJOB PURPOSEWhilst managing, supporting, coaching and motivating the Photography Team, the Photo Services Manager oversees the entire on-board photography operations, internet operations and wristband sales, proposes and implements strategies to achieve and exceed the revenue target established by HQ in order to meet company expectations....
-
Senior HR Operations Specialist
vor 1 Monat
Genève, Schweiz ELCA Informatique VollzeitAbout ELCAWe are ELCA, one of the largest Swiss IT tribe with over 2,200 experts. We are multicultural with offices in Switzerland, Spain, Italy, France, Vietnam and Mauritius. Since 1968, our team of engineers, business analysts, software architects, designers and consultants provide tailor-made and standardized solutions to support the digital...
-
Senior HR Operations Specialist
vor 3 Wochen
Genève, Schweiz ELCA Informatique VollzeitAbout ELCAWe are ELCA, one of the largest Swiss IT tribe with over 2,200 experts. We are multicultural with offices in Switzerland, Spain, Italy, France, Vietnam and Mauritius. Since 1968, our team of engineers, business analysts, software architects, designers and consultants provide tailor-made and standardized solutions to support the digital...
-
Head of Sales
vor 2 Wochen
Genève, Schweiz WEXECUTIVE VollzeitRole: Develop and implement effective sales strategies to achieve growth targets for Structured Products. Lead and manage a team of Sales professionals. Build and maintain strong relationships with clients, understanding their investment strategies and provide tailored solutions. Experience: Extensive experience in sales of Structured Products within...
-
Client Operations contractor
vor 3 Wochen
Genève, Schweiz Michael Page Switzerland VollzeitYou will leads the on-boarding of new investors/clients, including transfer agency account opening and coordinating the drafting & negotiation of relevant legal agreements. Moreover, you will oversee daily fund activity and the outsourced service providers for Luxembourg SICAVs and UK OEICs. Client Operations contractorOur client is an asset manager....
-
Client Operations contractor
vor 3 Wochen
Genève, Schweiz Michael Page Switzerland VollzeitYou will leads the on-boarding of new investors/clients, including transfer agency account opening and coordinating the drafting & negotiation of relevant legal agreements. Moreover, you will oversee daily fund activity and the outsourced service providers for Luxembourg SICAVs and UK OEICs. Client Operations contractorOur client is an asset manager....
-
Boutique Manager
vor 1 Monat
Genève, GE, CH IWC International Watch Co. AG VollzeitApply now »Reference Code: 99515 Boutique Manager Genève, GE, CHPermanent Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions,...
-
Credit Sales
vor 2 Wochen
Genève, Schweiz WEXECUTIVE VollzeitRole: Develop and manage clients relationships with Tier 1 and Tier 3 institutions. Drive sales and revenue growth thorugh the trading of Credit Products, with a focus on Emerging Markets, High Yield, and Distressed Credits. Collaborate closely with the trading desk and other teams to enhance overall profitability and strategic direction. Experience: ...
-
Senior Sales Associate
vor 2 Monaten
Genève, Schweiz Richemont VollzeitSENIOR SALES ASSOCIATE – Cartier, Genève Job mission We are looking for a talented Senior Sales Associate who wants to join one of the legendary boutique, Cartier Geneva, and contribute to the success and growth of one of our main boutique. Being an Ambassador of Cartier will become your second nature in the Boutique and...
-
Senior Sales Associate
vor 3 Wochen
Genève, Schweiz Richemont VollzeitSENIOR SALES ASSOCIATE – Cartier, Genève Job mission We are looking for a talented Senior Sales Associate who wants to join one of the legendary boutique, Cartier Geneva, and contribute to the success and growth of one of our main boutique. Being an Ambassador of Cartier will become your second nature in the Boutique and...
-
Inside Sales Representative
vor 4 Wochen
CH- Genève SixSq SA VollzeitThe Inside Sales is a customer trusted advisor and lead generation expert. He/She leads the research of new opportunities within verticals or territories through any kind of media (mail/phone/social media/events/...). He/She knows the usual marketing tools that will be beneficial for developing the business and brings new ideas for improvement.Our final goal...
-
Inside Sales Representative
Vor 5 Tagen
CH- Genève SixSq SA VollzeitThe Inside Sales is a customer trusted advisor and lead generation expert. He/She leads the research of new opportunities within verticals or territories through any kind of media (mail/phone/social media/events/...). He/She knows the usual marketing tools that will be beneficial for developing the business and brings new ideas for improvement.Our final goal...
-
Inside Sales Representative
vor 3 Wochen
CH- Genève SixSq SA VollzeitThe Inside Sales is a customer trusted advisor and lead generation expert. He/She leads the research of new opportunities within verticals or territories through any kind of media (mail/phone/social media/events/...). He/She knows the usual marketing tools that will be beneficial for developing the business and brings new ideas for improvement.Our final goal...
-
Supply Chain Operations Senior Manager
vor 4 Wochen
1203 Genève, Schweiz Teoxane SA VollzeitActeur majeur indépendant de la médecine esthétique et de la dermocosmétique, les Laboratoires Teoxane se consacrent aux hommes et aux femmes qui souhaitent se sentir au mieux d'eux-mêmes tout au long du temps, en repoussant les limites de la médecine esthétique et en challengeant le marché. Ainsi nous inventons des solutions sûres, prouvées,...
-
Business Services Product Manager
vor 2 Monaten
Genève, Schweiz Teoxane SA VollzeitTeoxane Laboratories were established in Geneva, Switzerland, in 2003. We are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are able to fill all kinds of wrinkles, from the finest to the deepest, to restore youthful...
-
Business Services Product Manager
vor 3 Wochen
Genève, Schweiz Teoxane SA VollzeitTeoxane Laboratories were established in Geneva, Switzerland, in 2003. We are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are able to fill all kinds of wrinkles, from the finest to the deepest, to restore youthful...
